Reviews of Citi Terrace (29)
Read what people think about Citi Terrace. All restaurant reviews are written by verified Quandoo diners. Learn more about Citi Terrace before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Citi Terrace and book a table with confidence!
29 reviews
29 reviews
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it was noisy but really good cocktails so oh well
Great cocktails, nice food and kind servers. Overall very enjoyable experience. Limited menu due to COVID-19 but was already aware, didn’t impact the dining experience.
had a lovely night great food great atmosphere would definitely return
Staff were amazing amd exreamly friendly. Service was quick and easy overall we had a amazing first experience.
Booked a table that wasn’t available on arrival. Was told we would get a better table after requesting we had booked. After seeing new people arrive and getting tables, some that seated 6 people with one person on, complained. Was then provided a new table away from everyone and was ignored by staff despite wanting drinks. When questioned, their response was they were ignoring us due our request of a better table. £220 spent within a few hours whilst others around were sipping water for an hour. Cocktails were warm when served. Go there for a shisha but not for the service.
We love red and Zoe best staff going!! 5 star
Was a great night, good service and lovely drinks! Thanks
Service wasn’t great that night to be honest, lots of faffing about
Always have a great time at the citi, atmosphere was amazing and great staff
Visited during 1st week of lockdown easing and didn't believe they were following enough safety precautions. Our temperature was checked on the way in but that was it - my friend's a nurse and didn't believe they were holding the reader close enough to get an accurate reading. None of our details were taken for any track and trace. When we were first seated it was fairly quiet so there was some distance between us and other customers, but it soon began filling up with absolutely no social distancing possible. They also had a limited menu - which I understand - but they could've at least put a note on their website.
I’ve been many times for cocktails always so good atmosphere unlike anywhere else in Canterbury it can get very busy so service can be slow and is quite expensive
Service was awful took over half hour to order a drink. Ended up only having one due to service.
It was my birthday and the manager told my friends to sit down cause they were taking pictures and blocking people but he told us to move somewhere else before.
The service was great and the scenery was really nice
Came to the citi terrace for my 19th birthday with friends and was a lovely atmosphere. Staff were friendly and helpful. The DJ was good. It was fairly busy but didn’t have to wait too long to be served.
We booked to sit on the terrace and arrived to be told we had to sit inside due to the table being booked inside despite confirming to me the table would be on the terrace... Unfortunately we were unable to get a table outside meaning we did not enjoy our visit that much
Amazing service as always. Wonderful staff! Will always be my first choice
Booked specially for Valentine’s Day. Was seated promptly but then had to wait half an hour for a waiter to take our order despite watching them talk to one another in the corner. No one asked how our food was or if we needed any more drinks. After waiting 20 mins and other tables complaining too, I had to get up myself and find a waiter for the bill. Even then it took another 10 mins for the bill to arrive. Overall a slightly disappointing evening which dampened our exciting evening somewhat.
Was a really good night of with some good frienda
Warm and friendly welcome from the front of house staff, the place looked clean, great atmosphere. Good music played throughout the time I was there. Prices were fair for a terrace bar good choice of cocktails. My only bad points on my visit waiting service isn’t the fastest. And when wanting to pay the bill I had to ask about 3-4times before even being acknowledged. Overall good experience would definitely come back here again.
Never got to have a Shisha (Which is the whole point of the bar) even though we sat and waited for one hour and a half.
Very accommodating. I accidentally booked inside when it was outside we needed but nothing was too much trouble and rearranged a few tables. They did go above and beyond. Service at the table was very friendly.
Had to wait over 20 mins before we even got a drink....
Rushed out and shisha closed early so we couldn’t even do it
Pleasant atmosphere lovely food , and service was quite good
I had floral tea which was great and nachos. However the intention of going there was shisha. The shisha menu was overpriced for the quality of the product. 20/25 pounds for shisha that doesnt even taste enough of the chosen flavour is ridiculous. Frankly if the menu was available online prior to booking I would not have attended.
I love red x will come back Love you red
Very friendly staff, and perfect service. Good location in town centre
The only thing bad was that the table next door was extremely rowdy, arrogant bunch of guys out of control, treating the entire place like their own, breaking glass, shouting, disgusting actions which made it like a bad pub than my usual Citi Terrace experience.