Read reviews about Frankie & Benny's Eastbourne here! All reviews have been written by Quandoo users that have already booked and eaten at Frankie & Benny's Eastbourne. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Frankie & Benny's Eastbourne.
Always super in there, great service and lovely food . Ten out of ten
Very good service today, our waiter was very nice and welcoming
Consistent quality food, well cooked. Excellent service, with humour, was a great experience. Would recommend to all but especially good for families. Good value for money.
The customer service was really good and the food came out quick, however restaurant is very noisy and hard to hear what people are saying.
We had a nice meal with the children after our cinema trip. Our waitress was really lovely and helpful. Unfortunately it was baking hot in the restaurant and my daughter was so hot it out her off eating. I had to keep fanning her with the menu! The food was good however I did think it was a bit overpriced. Overall a good meal but we were definitely glad to get out into the fresh air.
Food was good, restaurant was not busy however it took some time before any of the four girls noticed that we had finished our meal and waiting to pay as they were all too busy talking to each other by the till. Also, we noticed that our food was ready and one girl looked at the food area and then carried on talking to her friend which left the male server the only one really doing much work, to bring our food.
This visit put me off ever returning. Firstly cutlery was filthy and had to be changed, waitress took them away but had to reminded to bring new ones after main dishes had been served. One of our group members wanted another drink but waitress wasnt in sight and other were talking in the kitchen for about 15mins by which time I went up to the bar and ordered it with the barman. After mains it became clear waitress had gone one her break, was sat at the bar eating her own dinner in full view but no alternative waitress was assigned to our table. Mains plates were not cleared for over 30 minutes. Next round of drinks ordered were spilt all over our table by next waitress who offered a free desert as recompense but after 5 minutes came back to inform us that they were out of stock of it and then after 1 desert arrived it took over 10 minutes for the others to arrive. Very poor service and the practice of staff having their break in full view whilst a table isnt being attended is ridiculous
Adult portion same size as kids! My eldest left hungry! 3/5 puddings came out wrong! Couldn't use promo discount code as no WiFi in restaurant!