Read reviews about Frankie & Benny's Ely here! All reviews have been written by Quandoo users that have already booked and eaten at Frankie & Benny's Ely. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Frankie & Benny's Ely.
A nice clean and tidy restaurant. Prompt and friendly service. Food was good quality and delivered quickly. Price very competitive
The staff overall were very helpful and friendly Good value for money !
Very nice experience and great food. Good value for money. Waiter came over in good time to take the drinks but didn't return to take the food order. (May have forgotten as it was busy. Not a big issue). Hostess sorted us out, friendly and helpful.
Presentation could do with a rethink and watch uot for service charge
Firstly I booked online and when I got there they didn’t know about my booking. When placing order they got one of the drinks wrong. My partner ordered the mixed grill and said he wouldn’t eat that again. I must admit I looked at it and thought what a mess. The quality of food looked cheap and microwaved! They kept playing really loud happy birthday music, but kept getting the music all wrong so defended everyone while trying to sort it. I wouldn’t go back
Booked a table for 2 at 7pm....at 7.55pm we left after not being served. We had a drinks order which arrived in 10 mins (not good start)..our waitress said " we are busy " - on a Sat evening 😱 really???? I am surprised( who would have thought it would be busy!!!) . Our food order was taken and obviously never made it to the kitchen, or us....so....absolute rubbish. Staff with long hair flowing all over the place ( hygienic) staff seeming amazed it was busy on a Sat night, service standards appalling. Not happy, will not return to such a substandard food place to eat.
Great staff very helpful will go again 😊😊😊😊😊 and food was lovely too
Lovely, ice cream so good. Our waitress very friendly. Will go again.
Service not very good forgot things ordered pizza not cooked
Poor service very pricy poor food poor quality everything poor