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Restaurants
Liverpool
City Centre
Pen Factory
Pen Factory Reviews

Pen Factory

British, Dessert, European, Drinks

Dishes priced around£10

Photo of restaurant Pen Factory in City Centre, Liverpool
Pen Factory is not bookable via Quandoo yet. To make a reservation, contact the restaurant using the details below. Checkout the opening hours first and bear in mind that if you reserve ahead, you won't have to wait in line.

Reviews of Pen Factory (303)

Read what people think about Pen Factory. All restaurant reviews are written by verified Quandoo diners. Learn more about Pen Factory before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Pen Factory and book a table with confidence!

5.4/6

303 reviews

5.4/6

303 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Excellent"
6/6
Christina A.2 years ago · 2 reviews

Great space and relaxed atmosphere. Looking forward to going back!

"Excellent"
6/6
annie W.3 years ago · 54 reviews

This was the second time visiting this restaurant and was just as good as the first.

"Very good"
5/6
Krystal T.4 years ago · 32 reviews

Can be a little noisy and hard to get staff's attention. Food was decent

"Very good"
5/6
Joanne B.4 years ago · 12 reviews

I always enjoy the food here, it's fresh and flavoursome and changes and a daily basis based on what's available and good. Staff are always attentative and friendly.

"Good"
4/6
Anne W.5 years ago · 1 review

It has a nice atmosphere and the staff are good. We like the food a lot but we’re disappointed that dogs were allowed in the dining area. Yapping dogs on peoples laps in the dining area is a no no for me.

"Excellent"
6/6
Cara W.5 years ago · 1 review

Excellent food, service and atmosphere. Loved the wood fire. Recommend the haddock risotto and they had a really nice special with black-eyed peas. Originally the table we'd reserved was close to the door but the waitress moved us over to a better table when one became available. Steamed rhubarb pudding was delicious.

"Excellent"
6/6
Donna E.5 years ago · 1 review

The atmosphere is lovely very relaxed with a good mix of people...food is lovely small plates but enough. The staff are happy to help but not hanging around and intrusive. Will definately be back

"Excellent"
6/6
Stephen J.5 years ago · 1 review

Great place with great food and great atmosphere. Have drank here a few time.but never knew they did good untill now. Would recommend and happily go again.

"Excellent"
6/6
Jayne S.5 years ago · 1 review

Fantastic experience, one the best meals we’ve ever had in Liverpool. Great staff and menu choice. Extra special for me as my grandfather and great grandfather worked in that space when it was the Lang Pen Factorty. Would highly recommend.

"Excellent"
6/6
Katherine G.5 years ago · 1 review

The Pen Factory had amazing food, friendly staff, and a great atmosphere, this all resulted in a lovely evening, thanks! I look forward to returning.

"Excellent"
6/6
Michael A.5 years ago · 1 review

Superb food and service.A very special place.They deserve enormous success.Come and open a branch in London! It would be a welcome addition and something different

"Very good"
5/6
Megan W.5 years ago · 1 review

Lovely service and amazing food. Very accommodating to my food issues.

"Excellent"
6/6
Tony P.5 years ago · 1 review

Superb food drink and service would recommend the Pen Factory to my family and friends. Great atmosphere with friendly staff only too happy to help and advise on food and choice of drinks

"Excellent"
6/6
JO M.5 years ago · 2 reviews

The food was really tasty, there place was busy with a great atmosphere. We went here before going to the Everyman. The service was Good and the staff friendly.

"Excellent"
6/6
Kevin M.5 years ago · 1 review

The food was excellent. service top class. All the staff were very friendly. Brought work colleagues from out of time & they were really impressed

"Excellent"
6/6
Cathy H.5 years ago · 2 reviews

Always a lovely time at Pen Factory. Fabulous food and drink served by attentive and knowledgeable staff. Lovely atmosphere, prompt service and can’t wait for next visit!

"Excellent"
6/6
Graham E.5 years ago · 1 review

service was brilliant, had tapas, 3 of us, far too much food as we ordered 2 plates each plus bread, best dish was the mac cheese. Could not fault the place

"Very good"
5/6
Garth P.5 years ago · 1 review

Great food but small portions if you're hungry! Some really nice beers on tap, all reasonably priced. Would have been nice to have better table service I.e. asked if we wanted any more drinks or desert, once the good was served, we didn't see anyone again!

"Excellent"
6/6
susan J.5 years ago · 1 review

The staff could not have been friendlier -great atmosphere-gorgeous food, everyone enjoyed their dishes, cooked to perfection excellent food excellent service what more could you want!

"Very good"
5/6
Paula O.5 years ago · 1 review

Lovely relaxing atmosphere with delicious food! One of my new favourite places! Staff laid back but attentive, such a cosy, welcoming place with a roaring log fire - perfect for this time of year!

"Excellent"
6/6
Dorothy F.5 years ago · 1 review

Lovely food, great atmosphere, great capuccino. Friendly staff and great service.

"Good"
4/6
Sandra H.5 years ago · 1 review

Bit disappointed as had ran out of quite a few items off the menu, most of us where not impressed by what we got, they also had no ice cream!! Will not go back to eat there again but will go for a drink.

"Good"
4/6
Dawn M.5 years ago · 1 review

Food as always was excellent but service not as good as usual we were a party of four 2 meals arrived then another and we had to ask for the fourth ,also needed to get vegetables reheated by the time the final meal came.Disappointed as we took friends and it was their first experience.

"Excellent"
6/6
Liz M.5 years ago · 2 reviews

Gorgeous food large tasty tapas plates in relaxed warm friendly environment- perfect Service is friendly with food info and advice. Bat is good too with nice drinks menu and well proced

"Not good "
2/6
Steven W.5 years ago · 1 review

Really poor menu options, unfortunately we walked out before we had chance to order. The problem being was there was no clear starter or main meal options, as if the menu had been designed by a student who had literally made something up with what was left in their fridge tuat evening. Nothing appealed to us whatsoever so we left before the waitress returned to avoid embarrassment. Apparently its a bit like tapas but not as small? At £7+ minimum per plate of what looked more like traditional British meal's it's like ordering a roast chicken dinner with beef wellington dinner and expecting it to go. Not for us unfortunately. Sorry for the bad review but I hope you use our feedback constructively, nothing personal as staff were friendly.

"Average"
3/6
Vi J.5 years ago · 1 review

We got a nice reserved table. Service was good. Noise level extreme. Sourdough bread was good. It came with the weirdest veg soup I’ve ever had and my fish pie was dull and dryish.

"Excellent"
6/6
Claire S.5 years ago · 1 review

Deliciously tasty food, great variety and lovely staff. Can particularly recommend the chicken supreme, cod loin, stuffing and horseradish greens! And the poached pear and rice pudding for dessert. Delicious.

"Excellent"
6/6
Sara C.5 years ago · 5 reviews

Excellent food and great service. I recommend the Pen Factory all the time!

"Excellent"
6/6
Simon H.5 years ago · 1 review

Great restaurant, love going and this app makes it so easy. Will use this app again saves trying to get through to restaurants on the phone!

"Excellent"
6/6
Ian S.5 years ago · 1 review

Friendly atmosphere, great service and lovely food. Couldn’t fault anything. The staff didn’t rush us and so we felt relaxed, all the food was great but I especially enjoyed the beef wellington. Will definitely return

"Excellent"
6/6
Alan G.5 years ago · 1 review

Where do you start when you have such a good experience? The Pen Factory was excellent; great food, first class service and a roaring fire to warm your bones. We were celebrating my graduation from university and this was the perfect venue. The small plates were varied and tasty with lots of options for veggies, vegans and meat eaters too. I had the linguine (get it!), the curry and the portobello mushrooms and loved all of them. The chocolate, peanut butter brownie was delicious. I have no problem recommending The Pen Factory they made a special night for even better. Thank you to all the team there.

"Excellent"
6/6
Jane T.5 years ago · 5 reviews

A colleague and I shared a light lunch.Our food was delicious and we were served exceptionally well by Rhiannon. Thank you! I would certainly recommend a visit.

"Excellent"
6/6
Steve G.5 years ago · 1 review

exceptionally good food. a real treat. pear and blue cheese tart had wonderful puff pastry and molten cheese. smoked haddock was subtle and fascinating. will be back.

"Excellent"
6/6
Sophie T.5 years ago · 12 reviews

The decor, food and service were all top notch! It’s not often that during a meal, I start plotting when I can come back again!!

"Excellent"
6/6
Rebekah C.5 years ago · 1 review

Booked for lunch on a Friday. Enjoyed lovely food (we shared a few small plates) in a relaxed atmosphere in which we weren't hurried out. Staff were friendly and helpful. The place also has nice decor.

"Excellent"
6/6
Joanne B.5 years ago · 12 reviews

There was plenty to choose from on the menu, lots of interesting food. Everyone in our party enjoyed the food and as always the staff were efficient and friendly.

"Very good"
5/6
Christopher F.5 years ago · 3 reviews

This is great post University Evening Class venue, say after eight. The post work and pre theatre crowd have left.Though they’ve usually cleared all the specials,the main menu dishes make a good mid week supper. You can get a table. It’s quieter which suits older ears and conversation. Curiously one or two of the early leavers leave convenient car parking spaces.

"Very good"
5/6
Joanne B.5 years ago · 2 reviews

Went early evening pre concert. lIke this place. Good food, quirky, good atmosphere if a little noisy great drinks friendly service. Would recommend they seem to have a lot of repeat business which is a good sign. Plates come when they are ready which can be odd, e.g roast potatoes side came way ahead of meat, but you are told about this in advance.

"Average"
3/6
rachel c.5 years ago · 3 reviews

We were in a group of five four of us had eaten all of our food whilst my friend was still waiting. Half an hour later when he went to ask about it he was told they could only cook two chicken breasts at once. If that was the case why is it on the menu, especially on a busy Saturday night or when it was ordered they could have said. Waitress was really nice an very apologetic and the food we had was really nice.

"Very good"
5/6
Paul M.5 years ago · 1 review

Excellent cafe / bar serving eclectic choice of dishes both traditional and unusual. Catering for all diets. Good selection of real ales. Good place for all ages and persuasions.

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