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Restaurants
Liverpool
City Centre
Pen Factory
Pen Factory Reviews

Pen Factory

British, Dessert, European, Drinks

Dishes priced around£10

Photo of restaurant Pen Factory in City Centre, Liverpool
Pen Factory is not bookable via Quandoo yet. To make a reservation, contact the restaurant using the details below. Checkout the opening hours first and bear in mind that if you reserve ahead, you won't have to wait in line.

Reviews of Pen Factory (303)

Read what people think about Pen Factory. All restaurant reviews are written by verified Quandoo diners. Learn more about Pen Factory before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Pen Factory and book a table with confidence!

5.4/6

303 reviews

5.4/6

303 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Excellent"
6/6
Neil W.6 years ago · 1 review

A really enjoyable evening. Delicious tapas style food, friendly and professional staff providing a high level of service; a great atmosphere. Very reasonably priced aswell.

"Excellent"
6/6
Warren M.6 years ago · 1 review

Food and service both excellent. Well recommended. Excellent location for anyone visiting the university, Philharmonic Hall or the Everyman Theatre, which are all within a minutes walk.

"Excellent"
6/6
mark p.6 years ago · 3 reviews

great food & atmospher at a reasonabble price will be back soon beer selection very good cask ales& wine selection better than most bars in area

"Good"
4/6
SUE R.6 years ago · 1 review

we ordered a fish dish and vegetarian dish - there was a delay in the veg dish arriving so my partner eat her fish alone whilst I waited. good atmosphere and service was attentive though. The kitchen probably wasn't as organized as should be

"Very good"
5/6
Richard T.6 years ago · 1 review

Generally very good, we had pre-booked (party of 8) and the service was good. The food was excellent, value good as well.One slight blemish was a couple of the guests cooked meal arrived before the potted shrimps starter, which was disappointing. I know that they say the courses can arrive in any order but that was just a nonsense ! Otherwise all great & we'll be back !

"Excellent"
6/6
Sarah S.6 years ago · 1 review

Excellent food, service & atmosphere. Really enjoyed it. This is our third time eating at the Pen Factory and will visit many more times in the future. Highly recommended.

"Excellent"
6/6
Sophie T.6 years ago · 1 review

Food was amazing and staff were really friendly. The portion size of the tapas style food was bigger than expected so really pleased with the overall experience.

"Excellent"
6/6
Hannah P.6 years ago · 1 review

Great variety of food with a great atmosphere. Went to the Pen Factory on a Saturday night and really enjoyed a lovely evening. There was plenty to choose from especially for vegetarians.

"Very good"
5/6
Ged C.6 years ago · 3 reviews

Excellent as usual. Swift, friendly service and great food. Portions not too big, but definitely not too small either. Is that twenty five words yet?

"Very good"
5/6
Peter C.6 years ago · 2 reviews

The pen factory is lovely place for a meal, it as quality food and drink, it was nice and clean, the staff were very friendly, overall it was a lovely chilled place to eat

"Very good"
5/6
John G.6 years ago · 1 review

Excellent food and service. Prompt food arrival on a busy day and dog friendly too which was a bonus. Particularly recommend the hummus and fishcakes!

"Excellent"
6/6
annie W.6 years ago · 54 reviews

An innovative restaurant slightly out of the city centre next to the Everyman theatre. The atmosphere is friendly and the decor simple but effective. Food and wine excellent

"Very good"
5/6
Victoria S.6 years ago · 1 review

Staff were great. Really helpful and polite. Good knowledge for food choices. Food was delicious and hot. Prices were good. Could have used bigger plates even though the they were advertised as small plate servings there was too much food crammed on. Lovely atmosphere. Would recommend.

"Excellent"
6/6
Linda O.6 years ago · 1 review

Really enjoyed our first visit to the Pen Factory. Will definitely go again soon. Very tasty, well presented food and very good service too. Hi

"Very good"
5/6
Rachel M.6 years ago · 4 reviews

Didn’t have our first 3 choice of drinks but what we had was lovely

"Excellent"
6/6
Nicola O.6 years ago · 5 reviews

Great meal and service as usual. The salads are great and a really tasty accompanyment to your meal. Would definitely recommend this restaurant for lunch.

"Good"
4/6
Jenny M.6 years ago · 2 reviews

We visited the Pen Factory on a Friday night for dinner. My partner and I had a lovely time and shared an assortment of dishes including the chorizo (which was to die for), prawns, spanish chip butty and angry fried chicken. Service when we arrived was lovely. However, when we went to order food we were suddenly informed that one of the dishes we had chosen was out of stock (this was disappointing given the deliberation it had taken to choose our dishes). This did however, work in our favour as we replaced the missing dish with the chorizo which was my favourite dish of the night. As the evening progressed service became a little more lacklustre. Our plates were cleared and we were asked if we'd like any deserts or coffee. We told our waitress that we didn't want anything immediately but that in 15-20 minutes we would probably order something. 15 minutes later, after about 5 minutes of trying to catch a staff members attention, we ordered a dessert to share and a coffee for my partner. The waiter went to look at the till, saw the time and said sorry the kitchen is closed now so we can't sort out your dessert but I'll make your coffee. He then returns about 2 minutes later to tell us that actually the coffee machine is being cleaned so we can't have the coffee either. I completely understand that the kitchen needs to close at some point but it would have been nice to have been warned that the kitchen would be closing soon when we told our waitress we'd order dessert shortly. Another member of staff came over to us after the gent returned to tell us there was no coffee and asked if she could get us anything else. I mentioned to her that we had wanted dessert but that we had been told the kitchen was closed. She asked what we were wanting to order (chocolate and pistachio tart) and said she would check with the kitchen if they would be able to plate one up for us. This is a nice gesture on her part but something I would have expected in the first place given that the tart was served cold and simply needed to be put on a plate to serve. We remained for another half hour or so but again found it very difficult to catch a staff members attention when we wanted to pay. This would be understandable if staff were busy but the waiter we spoke to earlier could be seen in the kitchen boxing up leftover pieces of sticky toffee pudding (presumably for staff members to take home). He subsequently stood at the entrance to the kitchen eating a piece, with other staff members going in for a bit too. A further member of staff could be seen stood by the coffee machine eating from a packet of crisps. Having got fed up of waiting to get someones attention, we had to go to the bar to ask for our bill. All in all, the start to our evening was lovely, the service and food were great. As the evening got later we lost the nice atmosphere and service which did put a bit of a downer on an otherwise lovely evening. I would definitely return though perhaps with a table booked before 8:30. Hopefully this way I will be able to avoid the issues above.

"Very good"
5/6
Maureen B.6 years ago · 5 reviews

Good atmosphere, good food. Some portions seemed a bit big for tapas but small for a main course. Very convenient for theatres . Would definitely go again. Courtyard garden looked worth a visit in the summer

"Excellent"
6/6
Greg C.6 years ago · 1 review

I have now eaten at the Pen Factory twice. On both occasions, really tasty food and friendly, helpful staff. Recommend the fish taco. Top notch!

"Very good"
5/6
Liz C.6 years ago · 1 review

We had great food served by lovely staff but was very disappointed to have a dog on next table. It was on the owners lap at some of the time, being petted by staff who then went on to serve food. Food establishments are not a place for pets.

"Excellent"
6/6
Kirsty F.6 years ago · 12 reviews

Stunning food, great ambience and friendly staff. Haven't enjoyed a meal like that in a long time! The Spanish chip butty is both amazing and a ridiculous size. The camembert was fabulous and even the salads were divine.

"Excellent"
6/6
Gillian M.6 years ago · 1 review

Good service , great food , nice atmosphere The food menu is varied and although the portions are on the small side this is reflected in the price and you can order extra dishes, The quality of the food is great .

"Excellent"
6/6
Adam C.6 years ago · 1 review

Fantastic food and drink. Great informal atmosphere, and the dishes are varied but really tasty. The angry chicken is a particular favourite. Can’t wait to go again.

"Excellent"
6/6
Edward P.6 years ago · 1 review

The Pen Factory is amazing, would recommend to anyone wanting food or drink! Spanish chip butty is a particular favourite, brilliant concept! They also serve excellent coffee.

"Excellent"
6/6
Gemma H.6 years ago · 1 review

Lovely venue in a great location. Food was delicious and the staff were really helpful and friendly . I would definitely recommend the Pen Factory.

"Very good"
5/6
David H.6 years ago · 5 reviews

Lovely food in a nice space. Really recommend. Music was a bit loud, making dinner conversation a challenge, but otherwise, ambience is pleasant. Server was friendly and helpful. Will definitely be back.

"Excellent"
6/6
Terence D.6 years ago · 1 review

Great food and ambience with helpful and friendly young staff. With the cold weather the wood burning fire was really welcome! Menu offers many delights.

"Excellent"
6/6
Peter R.6 years ago · 3 reviews

Very understated and pleasant place to eat. this was my second visit here, and on both occasions have been met with excellent service and really nice, well thought out and prepared food. will definitely be visiting again.

"Very good"
5/6
claire h.6 years ago · 1 review

Great place and perfect location. The staff are always friendly. The beers are good too. Love the camenbert - but would like more bread :-)

"Very good"
5/6
Dorothy T.6 years ago · 1 review

Just what we have been looking for in Liverpool, a lively place serving good food that can be easily consumed before a concert or show.

"Excellent"
6/6
Liz M.6 years ago · 2 reviews

Great atmosphere friendly service & great food - fab! Quirky venue in a good location Small plates not tha small good value and really different

"Excellent"
6/6
John D.6 years ago · 1 review

It was excellent, food was lovely and the staff friendly and very attentive. We ordered 4 dishes and a dessert, after the waitress advised how large one of the dishes was we dropped one from our initial order, and she was so right. Can’t fault any of it, excellent.

"Excellent"
6/6
Sue G.6 years ago · 1 review

We enjoyed our visit. Good choice of real ales, tasty food - just wished we had ordered a salad with the meat dishes. The bread is delicious!

"Excellent"
6/6
carl s.6 years ago · 1 review

Second time here, great place for lunch or evening, but book its popular, nice vibe, friendly staff food imaginative, also not tiny portions either. I enjoyed the cider very much.

"Excellent"
6/6
Brad D.6 years ago · 1 review

I can't recommend Pen Factory enough - the small plates are varied and inventive while there's a variety of craft beers on draft and a very decent wine selection. The staff were helpful, swift and cheery and the ambience created by the eclectic crowd of patrons adds to a great experience.

"Excellent"
6/6
Nicola O.6 years ago · 5 reviews

Great place for lunch. Lovely meal and very accomodating for children. We all really enjoyed the chocolate brownie for dessert. This is our third visit and we will definitely be back.

"Excellent"
6/6
Angela M.6 years ago · 1 review

Excellent service, delicious food and really good value for money. Cocktails were lovely with good choice. Will definitely return to sample the other dishes on offer

"Excellent"
6/6
Clare G.6 years ago · 5 reviews

Great place to go. Good atmosphere and good service. The food is interesting and flavoursome. Small plates are actually good sized portions. I will definetly be returning.

"Excellent"
6/6
Patricia S.6 years ago · 1 review

Party of 3 people. It was our first visit and we were delighted with the food and the attentive staff. The food was delicious and portions were generous.

"Excellent"
6/6
Kevin D.6 years ago · 9 reviews

Great food at more than reasonable prices. Fab wine list. And the nicest staff in town. It's a wonderful (albeit different) reminder of happy days in the Bistro next door.

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