Reviews of Pen Factory (303)
Read what people think about Pen Factory. All restaurant reviews are written by verified Quandoo diners. Learn more about Pen Factory before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Pen Factory and book a table with confidence!
303 reviews
303 reviews
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Not a lot of choice on the menu but what was on there was nice. Long wait for drinks although it was a saturday night
Really tasty food, the Mushrooms on Toast was a generous size and delicious. There's not a huge menu but more than enough to find something you like. The cooked is fresh and well cooked and reasonably priced. I would recommend this restaurant.
Always love eating here. The staff and service is always excellent, the food is different than the norm, and the small plate portions are very adequate. First time we went we ordered too many even though we did manage to finish them. We loved the duck chow mein with a fried egg, but unfortunately it wasn’t on the menu last time we went, but loads of other choice.
Friendly staff, good food and drink. Excellent value. It got very busy around five and six and this resulted in slow service. This hadn’t happened on previous visits. Other than that it was a good experience. Definitely return and recommend.
Although a 25 minute walk up hill from the main shopping area it was well worth the hike. The menu I feel is best suited for lunchtime dining. It caters for vegetarians as well and the menu is intestine. It is well worth a visit.
Always enjoy the ambience here-relaxed and friendly. Good value for money-we enjoy the 2 small plates-sometimes depends on what you choose to the size of portions-I never feel really full when I leave but always enjoy what I have! The sourdough bread is delicious and there are some unusual dishes to enjoy.
Staff a bit inattentive at first. Seated ourselves got the menus myself and ordered after a few more minutes. Food was good, smallish potions, glad we ordered fries too.
Big open space but with a relaxed cosy atmosphere with very friendly and efficient staff. The food was excellent with a wide range of small plates for sharing. The garden looks lovely too for when the weather gets warmer!
Good atmosphere, delicious food, friendly service, perfect location for the Everyman Theatre. This is the second time I have been to this restaurant and I would definitely go back again.
Lovely salad, soup and meat and fish small dishes. Sourdough bread was delicious. Overall nice food and friendly service, will go back again. Lamb dish was a bit bland though.
The food was absolutely first rate. However, the service was poor in relation to taking our orders and when ordering drinks getting this wrong. This has happen quite a few times on our repeated visits and is something that lets down what could have been an enjoyable experience.
lovely food and great atmosphere. I have only give a score of 5 because the bill was wrong but it was quickly sorted without a problem. Overall great night out.
Lovely food, great atmosphere, marvellous cocktails, splendid choice of cheese. Really nice venue, fire roaring in the winter and a good outdoor space in the summer.
The Pen factory has a Brilliant atmosphere. It has a Great choice of beers ciders and wine plenty of choices on the menu. We had tapas which was lovely
Food good but i had to wait considerable time for Soup and 2 plate menu dishes served too close together so 2nd dish cold before 1st finished.
Great food. Ordered a selection for a group of us. All of them were very good. Great selection of beers too. Would have scored higher but we found it cold as we were on a table near the draft from the door. Also, toilets looked they were half way through being improved and were quite scruffy compared to the rest of the bar.
Great food cheap prices great atmosphere ! Staff very friendly and attentive the service was fast yet relaxed I’m going back in a couple of days !!
The Pen Factory is actually a restaurant and NOT a pen factory so don’t go if you want to buy a pen! DO go if you want some great food!!
A very friendly, lively place serving small plates. The food was excellent, and nicely presented, and the beer was superb too. This is a place that does all the important things very well, and with a bit of creativity.
Went for a pre concert dinner service excellent food superb this restaurant is in a basement with relatively low ceilings hence a fair degree of ambient noise is to be expected however this did not detract from the overall experience
Lovely staff, amazing food which is so flavoursome, warm and cosy atmosphere and great price! It was my second time visiting and will definitely be returning.
Great food, good atmosphere. The only thing that could be improved was more bread with the baked camembert. The risotto was lovely. Will try veggie tapas next time.
Went on saturday for lunch with our 2 boys. Great menu our children really enjoyed the chippy tea special and the meatballs. The chocolate brownie dessert was a real hit too.
Great venue, good choice of beers & wine and lovely food. More of a tapas style so order a few plates. Great atmosphere & really friendly staff.
Great place lovely staff varied food would recommend busy but in a lively way. I would book in advance mainly couples and groups good vibe.
Lovely delicious food and an interesting menu. The service was fast and efficient with friendly and polite waiting staff. I would highly recommend this restaurant
We enjoyed our time at the Pen Factory. We went for pre-theatre drinks and snacks. The service was prompt; the food was tasty and there was a good choice of beers.
Great meal for a bargain price. We went for the 50% off tues-weds after 8pm deal. The food was delicious and I would recommend to anyone wants a cheap midweek meal. They had live music as well which added to the ambience.
Lunch with my daughter and we had a great time. Lovely food and friendly prompt service. We were very well looked after by all the waiting staff.
Eight of us visited the Pen Factory all bar me where from out of town. All of us were impressed (though not my first time there). The food was great and excellent value for money. We all went for the 2 small plates for £10. though the plates weer not as small as they can be, which obviously was nothing to complain about. Finally the staff wwre friendly and helpful. Recommended
Had a really great time, food was lovely and a nice surprise it was 50% off. Great wine selection and live music.
Excellent food and a great buzzing atmosphere. Waiters were helpful in explaining the menu and the food arrived at our table quickly and efficiently. Would definitely recommend to others.
Modern, rustic, staff friendly and know their job. Great night.Highly recommended, will definitely be visiting again.Hope street area a great place to visit. Thanks again Pen factory
My first ever visit. It was busy, bustling, quite noisy, good atmosphere. It was a pre-Theatre meal, although we didn’t mention that fact, we were served extremely quickly. We were offered drinks from three separate staff despite there being a lot of patrons, so they are looking to give service constantly. The food was stunning. Excellent flavours. Good salads. The bill was brought quickly on request. Would go again particularly because of the food flavours, and the vegetarian food, also because of the mid week offers.
Delicious food piping hot, excellent and efficient service from delightful staff, great atmosphere, menu choices interesting and different and the best coffee I've tasted in a restaurant in a long time
Great food really tasty, great beer, great atmosphere. Service was excellent really enjoyed the mushrooms on toast. Also a great selection of beers will be back
Lovely fresh food, nice wine, all in a lively atmosphere, loved it, fab night all round. We will return and Will highly recommend to friends.
A very warm welcoming atmosphere . We were given friendly and efficient service . The food was very good and the beer / drinks were great !
Great food and service. Risotto particularly good. Surprisingly busy for early evening,mid week and very noisy table next to us. Can’t blame the restaurant for some of its customers.
Great food, wine and staff. Perfect before another perfect Everyman show. Busy on Friday night so can be noisy. Wonderful to see Paddy, Tom and co in fine form.