The Dutchie - Croydon

Booked a table for 6pm. Finally got seated at 7pm. Service was not good at all. They didn't seem to allocate waiters to certain areas of the restaurant . We were served by a total of 3 staff. We had a £10 plus service charge added to our bill for the poor service we received. Although the food was good, I would not recommend or visit again.

Food was great...staff were friendly but service time was horribly late, order was taken late, drinks and starters were late which affected the flow of the evening.

I found the food to be very nice and the portions a good size, not too big and not too small. the only downside was then service, i found it a little inadequate, and with my party only 3 of us received the correct order the first time. When the mistakes was repoted to the waiter he was not rude but very misarable looking and did not try to explain or apaologise for the mistakes this was frustrating. In addition we all found that the music was on the too loud side. On the up side i found you to be very accommodating, bearing in mind we had two small children with us who were running around. The two older children were very happy with their meals too. i would be happy to visit you again but hopefully my experience will be taken into consideration and corrected.

Food is nice and a good selection. Overpriced though. Service is very slow and food took a long time to come. Cocktails are nice. Atmosphere is good.

The food is excellent but you have to be patient as there can be a long wait to be seated, (even if you have booked) order and served.

We were seated quickly and our orders were taken promptly. Every dish we ordered was nice, I would go as far as to say the food was excellent. The cocktails were also nice and very good value for money

To die for lobster, loved every bit of it. The crackers to open the lobster could have been better though. Service was a bit slow. But other than that great food

Food wasn’t cooked had to send it back and had to wait 30 mins for a booked table when loads of tables were free not acceptable

Food portion size is good, the curry goat and rice taste Wonderfull just like mum use to make. Personally I would of liked a side salad with the meal and I found the booth seating hard and slightly to far away from the table. did not like the fact that there was no natural light as the restaurant appears to be below street level Staff were very prompt and attentive atmosphere relaxed. DJ played some nice tunes but was not the best. overall a nice experience .

Booked a table for two to treat my daughter for her birthday. Waited 3 mins before anyone arrived to greet me, a group arrived after us and was seated immediately, while we were still left waiting 10mins later we walked out after no one came back with an update about our table. Such a shame as we were really looking forward to the food and drink.

Food was nice when we finally got it. Was looking forward to the Mac n cheese and it never came. It was Quite busy so maybe go early evening instead. Cocktails are delicious 😋

The server was absolutely lovely and very attentive. The food was nice enough, not as good as it has been on previous visits though. The drinks were expensive. Overall, an ok visit!

It was nice but the women staff were rude and didn't smile also the food wasn't that great but it has potential so I would go back.

The service from the waiters and waitresses was really good. Had to wait for the drinks as long as the food which may be a good thing rather than a bad thing lol. The food was not that bad. The food was like warm which isn’t too bad but for chickpea curry would rather it be hot. Having no bone jerk chicken at 1900 for a sit down meal is not ideal, had to go for boneless. I think that’s a popular Caribbean dish that needs to be ready at all times and shouldn’t really run out. Jerk could be a bit hotter. Overall the experience was good. The food was really good. The music was good. The vibe was good. It can get hype in there from some people but good vibe. It was recommended by a friend who doesn’t really eat out a lot so I think for her to recommend it, it’s really good.

The service was super slow. The food came quick once ordered, but we sat down for 30 minutes before we were even asked what we wanted to drink let alone eat. Our cocktails came about 20 minutes into us eating, so our food was almosy done. Then the bill took a further 25 minutes to come after we asked for it. I was planning to have a large birthday of around 25-30 people here, but after eating there as of recently, i really dont have the confidence they will be able to cope.

Great food and atmosphere, our waitress was lovely and very helpful. Would definitely go back. Very authentic flavours and everything came out piping out. Will be back

Excellent cocktails and a great starter! Great atmosphere and the waitresses were all polite and attentive. Main was a bit salty for my taste but the mac and cheese was tasty.

I have no real complaints, the rum cocktails was how i liked it, the fish with ocra and rice and peas was tasty, the service was good. My only complaint is the fish and sweet chilli sauce starter, the chef cooks the fish perfectly the fish is soft and flaky and melts in your mouth, please don't hide or take the taste away from the fish by covering it with so much sweet chilli sauce. I'll be going back again.

Great food nice atmosphere but there needs to be more staff. It took a while for us to receive our orders. We enjoyed the food and wanted to order some to take away. We waited so long that we decided to leave the extra order.

The service wasn’t good!! The food wasn’t fresh. When I ordered drinks they said that they have ran out of ice. Also they didn’t cater to the fact I was allergic to certain ingredients.

Really enjoyed this place. Atmosphere was good. Staff friendly and ' smiley '..always a plus.... Unable to give a 6 as waiting time increased as the place got busier. On arrival was attended to immediately then after food was served at one point was waiting for over ten minutes for our drinks. Was told there would be music at 10..we were still waiting for music to start at 11 so we left as we had to vacate our table so was just hanging around. As I said..nothing major. Food was fantastic! Shame about the waiting times but once that is sorted it's definitely a 6.

This was our first time at Dutchie, would definately recommend this restaurant. Very good food and the staff, our waiter in particular was very efficient.

The terrible service overshadows the quality of the food. The bar staff have no customer service skills at all neither does the host (or what appeared to be the manager). The waiters and waitresses were so nice and caring however this wasn't represented across the board. Every request was taken with a frown and the unprofessionalism that was shown was indeed very terrible. Food: 4/5 Drinks: 4/5 Service: 1/5

1. Not good for large bookings as there are only booth which seat 4-6 people or single tables which seat 4. 2. Food was not above expectations overall rating for food is 5. 4. The food came out warm/cold. 5. The alcohol cocktails were very weak. 6. The staff were friendly Concept of the restaurant is nice but still think it could do with overall improvement. This was my first time visiting so will maybe try and go back in a few months as this could have been an off day for them.

Food was nice but took over an hour and a half to arrive. Shocking! There weren't even that may people in there to warrant that level of service time. We asked 3 times when our food was coming and each time we got ''shortly''. Then when the food did come it didn't all come out together. My plantain came when I had nearly finished my meal! Unacceptable.

Considering it was Father’s Day, the service was very good. Food portions were good, flavours were good and cocktails were great. Would definitely go back again

The restaurant was not too busy as on previous occasions so we didn’t have to wait long for the food and the food tasted good.

Service was a little slow took ages for our order to be taken and for food to come out but food was nice a little overpriced.

Food is amazing, but service is too slow, It took 15 minutes before they took our drinks order, then another 20 minutes before the drinks arrived. We ordered 2 platters between 6 of us, these arrived but then we had to wait ages for the side plates and even then the waitress only bought 5.

The buy one get on free on cocktails all night especially on a Sat was very good. We had the platter which we shared between 2 people and a side order of plantain. The chicken wings which came in 3 different varieties were great aswell as the festival. The fried cassava (bammy) was cut a bit thick so for me would have been better thinner and crispier and the plantain was a bit hard, dont think the plantain was ripe enough. The music played was sooo old school it was the best!!

Great food and atmosphere. It's usually quite busy so best to book in advance.

Great good. Service can be slow at peak times though.

Very tasty food and nice staff. Will be going back to try other dishes. Don't be expecting a fancy restaurant, but basic is fine if the food is good.

Service was good food was great staff was very happy and cheerful the Cocoktails was good and the place was clean whi h is very important

The service is appalling, the restaurant is way too busy and obviously struggles to cope at full capacity. The food is mediocre and the serving size is too big we could have easily shared one rice between two people. The best thing on the menu is the calamari - if you are prepared to wait to receive it!

Great place to eat; fast service and I would highly recommend visiting. Easy to order seat online. Great taste and at a reasonable price !

Delicious authentic Jamaican food. They make proper rum cocktails. I will definitely be back. They should open up more branches. Great service too even though young waiter seemed a bit lost. overall a good evening out.

Authentic ambiance and authentic food. Amazing cocktail selection and buy one get one free. Staff are attentive, professional and friendly. No. 1 Caribbean restaurant in South London

Food was amazing, so tasty and loads of it! I forgot both appetisers and mains come out together at the same time... so it took us a long time to enjoy the food! I wasn't complaining, and whatever I couldn't finish we got to take home in a doggy bag! I have the chilli fish for starters, and oxtail with rice n peas for main as well as a side of Festiballs and a guiness punch... could not fault any of the food, it was cooked to perfection! My friends had the calamari, chicken burger and fries and the other had the boneless jerk chicken with rice n peas, again they loved what they got and we all shared has there was more that enough to go round! The only comment my friend made, was that she would have preferred more chilli sauce in her burger... but that's each to their own and not hard to fix! The staff were lovely and the vibe was very sociable and comfortable...you have to force yourself to leave because your so relaxed! I liked the decor which gave it character! I also thought it was well priced for the amount of food you get, very generous! I cant wait to go back! Thank you guys! I had a great Birthday Meal! :)

The food and the service at Duchie is on point. Portions generous, price very reasonable, good atmosphere, service welcoming... Would definitely be going back there again.