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Visited for Valentines Day for breakfast. Had to wait to be acknowledged and seated despite having booked, as the sole member of staff at that point was busy with other customers. She was joined by a colleague but they were clearly understaffed having seemingly not anticipated extra numbers. Thus the service was somewhat slow; a a couple who had arrived after us had their order taken first (I recall the same happening on a previous visit). That said, the food was excellent, good quality, hot and delicious. The deal with cooked breakfast with toast plus fresh juice and hot drink was good value for a restaurant standard breakfast.
Sadly there were all but two staff on the rota for the breakfast shift. An oversight considering they had loads of bookings and it was Valentines day. Everything was delayed or had to be chased for. Asked for extra toast and after 20 mins and all food and drink finished, we requested for it to be taken off the order and for the bill. Staff ended up having to turn non bookings away, which people couldn’t understand as there were empty tables. Such a shame as the food we did have, was lovely! Poor planning from the managements end, staff looked as stressed as the diners!
Excellent wonderful friendly service & food & value for money