Flamm Restaurant

It’s closed down ! Was previously great now very sad

The service was terrible .Just when we entered the restaurant one of the staff -she was Asian with wine coloured hair ,wish I knew her name to be more precise ...she straightaway said I had done booking for but but we are 4 member s(I had already informed on call about it ),she was very rude, no smile at all throughout our time in the restaurant .When I asked for spoons ,instead of evenly distributing it to everyone ,she just threw the whole bunch on one end of table .When I was ordering food from the menu ,she kept on correcting me (whereas I was just ordering portions based on what was written on the menu)...I pointed out that their menu needs updating ..even the spelling of common dishes was wrong on it (Calamar instead of Calamari). When I went to pay bills and also constructively give her a feedback about her unpleasant behaviour she just ignored and left .This the most rude behaviour I have ever seen !!! Regarding the food :I have been to many Turkish restaurants before but I'm sorry to say this place doesn't do justice with the rich Turkish cuisine ..I don't think this place was worth my money or time .Sadly an utter disappointment !!! I chose this place based on the online review and I'm still not sure how this place has such a good rating on Google review.

It was simply a great experience with lovely people as staff.

Brilliant restaurant. Always our go to place for a nice occasion