Read what people think about The Mail Coach! All reviews are written by verified Quandoo diners.
We enjoyed a well presented meals of ham,eggs, and chips. We benefitted from the 20 per cent reduction for theatre goers. Friendly pub atmosphere and good service. We will certainly call in for further meals and will suggest it to friends. We came because we overheard someone at the theatre say they had enjoyed one of your meals.
Not enough staff to cope with the pre theatre diners. Service very slow, we were going to have a sweet but we're left waiting so long with dirty plates there wasn't time. Food was mediocre. 'Crispy halloumi' wasn't 'crispy ' and there wasn't much of it. Goats cheese wrap had far too much chutney so couldn't taste the cheese. So, all in all, giving this a score of two is being generous.
Booked a table for pre-theatre dinner with family. Good food, good value and friendly, efficient service. Just what you want with an eye on the clock. The theatre discount was an added bonus
On arrival table was prepared for just 3 people not 7 as requested on booking. We were then very disappointed to be told there was no Sunday roast being served. After ordering food took a long time to get to the table and once it finally did a lot was over cooked and disappointing. Steak overdone, burgers overdone and dry with mushroom on top barely cooked at all, mushy peas with fish and chips over cooked and dried out. Overall not as enjoyable as we had hoped. The staff did take the steak off the bill as it was not cooked how it was ordered. Sharing starters were nice however there was a long wait for mains afterwards.
The "venison" burger was like leather, dry & hard. The food served to my guests was good. Service was fine cost average for the type of establishment
The food was lovely didn't have to wait long for it. Staff were polite and helpful. We were seated when we arrived and drinks brought to our table.
We could not fault the young man who served us and took our order he was a credit to the Mail Coach, his customer service was second to none. However the time it took to be served our meal was not acceptable. We booked our table for 6pm, we were told there was a 25 minute wait for food, and were ok with that, however we waited 50 minutes and when it arrived it was luke warm, and not very nice. We spoke with the Manager who said that they had not expected to be so busy, however there were a number of empty tables, and wth all due respect the Kinks musical Sunny Afternoon was on at the Derngate which would have prompted anyone to plan for a busy night. We were going there and had hoped to eat in a relaxed and leisurely manner before hand, but ended with rushing a below standard meal. The bill was adjusted to reflect the poor experience, but that is not the point.
Very empty for a Sunday lunchtime but nice food and drink, although the roast dinners looked a lot nicer at the wig and pen across the road
It was the first time we had been to the Mail Coach and i will be going back for sure the food was great ,plenty to choose from and the staff were very nice and a big plus which was a surprise to us if you are going to the theatre they give you 20% of your meal. Really nice well done The Mail Coach Thankyou
The food was good but the service was slow. The waitress was aware that we were going on to a concert but we had to wait a long time for the food. The staff were not very cheerful and paying with three cards seemed to pose a bit of a problem.