The secret is already out on Canteen & Cocktails, so it’s a good idea to book in advance. What is not such a good idea is passing on the chance to enjoy genuine, quality American fare right on Norton High Street. Whether you’re craving a carnivorous hit from southern barbecue, in the market for a quick lunchtime diner, looking for hip vegetarian bites or simply seeking a casual space with great ambience and superb drinks for a get-together with pals, Canteen & Cocktails is very hard to beat in Stockton-on-Tees.
An old co-operative building in Stockton-on-Tees has been given a new lease of life by Canteen & Cocktails. The brick venue on High Street in Norton has wide street-view windowpanes to give a real American diner feel, while panelled walls, low-hanging lamps and industrial beer taps help create a grungy-chic atmosphere that has made Canteen & Cocktails one of the city’s most popular eateries and watering holes come nightfall. Canteen & Cocktails and its fantastic menu provide the backdrop for romantic meals, banterous group gatherings and leisurely lunches any day of the week, as well as weekend breakfast.
Anybody anywhere near Stockton-on-Tees with so much as a passing interest in authentic American barbecue needs to come to Norton High Street. Immediately. Canteen & Cocktails smoke high quality meat the old-fashioned way, over embers of hickory wood and fragrant herbs for over 12 hours. Along with classic sides like beans, creamed potatoes, corn on the cob and mac ‘n’ cheese there are also steaks and seafood sizzling on the char-grill, creative meaty and vegetarian burgers and a mouth-watering list of desserts just like mama makes (the pecan bread and butter pudding with banana ice cream is particularly unforgettable). This is without mentioning their cocktails, a superb selection of showcasing their own housemade berry-infused vodkas.
Making the reservation was very easy on line. From the moment we walked in we were very well looked after by the excellent staff. The food was terrific and we will definitely be going back there again. Very well done C & C!
Although the noise level was quite high the food was delicious. We will definitely go again. Everyone thoroughly enjoyed their meals and the portion size was great .
Really good food & very friendly Cocktails out of this world , brill for children too as staff were very nice Sunday lunch was lovely, definitely worth a try 😊
last thursday a group of friends had a reunion and Canteen and Cocktails was a great venue. The food was good and the service from Chloe was excellent - thank you!
The food was great, however not exactly budget cost. The food came out within 10/15 minutes and was nice and hot. I had the "smoker" beef brisket. Ive had it before and it was just as good this time. It came out on a wooden platter this time and this serving option was clearly too big for the sliver of table we had between us, i worried the platter would end up on my lap at least once. I also ordered fries (you have to order fries/salad etc as a side or extra otherwise its just meat on a plate) which whilst the chips tasted really good were tiny and extremely thin. I could not use my fork to eat them as they broke when i tried. All in all the service was good, even though they were extremely busy and had a large party covering over three tables celebrating too. The open plan makes an intimate or romantic meal a "no go" for here but we were ok in the corner. Though we later shared our table with other diners, so it was a social rather than intimate dinning experience. The staff came over frequently to check we were happy and our drinks continual and the service and chat was great.... Until it came to paying.. The waitress, as polite and extremely pleasant as she was, couldnt get a signal with the pay machine.. After a painful 12 minutes of constantly replacing my card in the machine, me adding my pin, then me waiting for it back she eventually wandered off, with my card(!), for a further 15 minutes out of sight. She finally returned to say she had had to completely restart the pay machine.. I have never had my card taken and worse still, be out of sight, post pin entry, with no conversation to offer my card back first! I was not happy and the communication re this, it was bad. I did feel for the staff though as the technology they are expected to use is clearly not up to the volume of service or standard of business they portray. Shame as i really enjoyed my meat and the drinks. If i do go again at some point later this year ill be taking cash and going during the day. Last time i was a lunch visitor and had a much better experience.
Firstly this was a very busy Saturday night in the lead up to Christmas so this was also my mistake and I accept within reason some of the error in going out this night for a meal. I booked the reservation with this site for 8pm on a Saturday night. It was easy to do, quick and confirmed within minutes. I've been to the bar/restaurant before however midweek with friends and it was brilliant. On this night however it was not. I was also speaking to a friend and they had a similar experience but it was a few months ago. Anyway, the greeting was fine. We were shown to our table and that was the first problem. It was directly in front of the doorway blowing in the fresh December air but also people surrounded it either standing drinking or sitting drinking (without eating). I don't mean standing at the bar, I mean directly around the table(s) - we weren't the only ones suffering this. I asked to move but no other seating was available which is fair enough. We bared through it and the food was exceptional as it was the time before. I had the beef brisket burger and the mrs had a form of chicken burger. For info sides such as chips/fries are extra - it didn't bother me but might to some. Awesome and would highly recommend. The service was prompt for the night and we had table service for drinks. Any other night it would of been great ratings but given our and my friends experience, I'd be reluctant to go on a weekend again. I'd stick to TGI Fridays.
Food was very nice but service let it down alot. I have emailed a complaint aswell since our reservation on the 29th July but no reply to date. We had finished our meal and we're enjoying another drink when a waitress dropped a dish of sauce behind us. This went all over my husbands white shirt and down my leg. The staff just cleaned the floor and ignored us so I had to get tissues out of my bag and my husband had to go the the bathroom and try and clean it off his shirt!! A simple apology and the offer of something to clean ourselves with would of been helpful instead of just looking at us and they walking with embarrassment. I was going to complain why we were there but didn't want you spoil our night and to be honest one member of staff who was always walking around looking at the tables etc didnt even crack a smile the whole time we were there so I doubt I would of got much help from her anyway.
Sunday lunch was absolutely delicious! Desserts were OK but not as good by comparison, plus we requested an alternative ice cream to go with one but were given the standard. Food was brought out quickly and staff were attentive and friendly and gave lots of attention to our little boy. One area that maybe needs a little more care from staff - the highchairs attach directly to the table and the waiting staff then put our very hot food down directly in front of our toddler who could easily have pulled it onto himself.
After being dissapointed the last time we were here it was back to 5 star for us again today. Had sharing Sunday lunch and both the food and service were excellent. My only complaint was that there was too much food but it definitely was not quantity over quality. It was so good I've eaten far too much of it and haven't left enough room to enjoy the excellent choice of beers they also have.
After being dissapointed the last time we were here it was definitely back to 5 stars for us again today. Had a sharing Sunday lunch and both the food and the service were excellent. My only complaint is that there was too much but it definitely was not quality over quantity. It was so good I've eaten far too much and not left enough room to sample the excellent choice of beers they also have.