Reviews of Carluccio's - Cambridge (7)
Read what people think about Carluccio's - Cambridge. All restaurant reviews are written by verified Quandoo diners. Learn more about Carluccio's - Cambridge before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Carluccio's - Cambridge and book a table with confidence!
7 reviews
7 reviews
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Good service and great food. Always a pleasure to eat at Carluccio's
Obviously excellent location being so central. Menu is great and the food we ordered was delicious. The service unfortunately was not good. We were left minutes to be shown to a table. The waitress forgot what I’d ordered even though she’d written it down. Coffees came, no spoons. Waiting for the bill took forever and even when I went up to hasten the process along waitress was more interested in tapping items in on her screen than seeing to my payment. Poor experience on the service side but food, location all good
How can a city restaurant run out of pinot Grigio and Sauvignon Blanc a Friday evening! Opted for a house red only to find we had been charged for the Sauvignon Blanc on the bill and we missed it!
We had booked a table, so it was easy to walk in and have a table ready. They were short staff, it took ages to get someone to come take our order. The GF menu needs work one person in our party is GF and they didn't feel like there were enough choices compared to other places. It took ages for someone to clear our plates, ask for dessert or even bring us the bill. WE have to asked 4 different people for our bill. Then card machine was not working. Overall not great service.
We went for a first date with another couple the service was very poor we waited ages for someone to come and ask us what we would like the mains was no very nice hardly any source on my lasagna and the pudding was still frozen in the middle so they took it back and came back but it was still frozen so we left it. We paid £180 for a dinner that was not brilliant
I have been here many times and this was the worst visit. We were going to the theatre so our time was limited and to be fair they brought us our food very quickly after we ordered. Unfortunately my food was luke warm and my friend’s burger was cold but because we were in a hurry we didn’t have time to send the food back. Then at the end of the meal they brought us someone else’s bill. They did give us a discount because the food was cold but I would rather have had hot food!!
We booked early before the theatre. The waiter was excellent even though he was new to the job and he looked after us very well. The food was delicious especially the soup and focaccia. No complaints and well done Alfie.