Carluccio's - Cambridge

I visited carluchios in Cambridge last night for my birthday with 6 friends we were totally shocked at the service charge on our bill, we don't mind giving a tip but that was way over the top also we were shocked to be told the restaurant was closing at 9pm, as having booked a table for 7.45pm it didn't give us long to enjoy our celebration meal as we had to move on to somewhere else. maybe the early closing time should have been stated on confirmation email and on the booking page to give customers a choice of booking an earlier table.

Great service and attention to detail, my thanks to Mazz and her team.

a good pre theatre dinner menu convenient for the Cambridge arts theatre. Good prompt service

Disappointing, booked table on line for 5 15. No mention that the restaurant closed at 6pm. Very rushed. Should nit accept bookings after 4.30

The staff were attentive and professional. My husband’s pizza was tasty, my ravioli was ok but the profiteroles were disappointing. Unfortunately it was quite cool in the restaurant.

Excellent food and service. We had a lovely waitress called Kerrie who really made our evening special. Thank yoh.

Dined as one adult with 3 children. Made to feel welcome. Fast service and very good food.

All the things I chose from the menu were covered by the 3 course deal so what's not to like. A most enjoyable visit, I will come again.

Tasty food and good service. Perfect for pre-museum visit! Reliably good.

Good efficient service with lovely food before we went to a show

Really good pizza - thank you!! Good atmosphere and staff

Carbonara was deemed‘delicious’ so was the sea bass, my salad was a little overloaded with dressing (should have asked for it on the side’ and grilled chicken rather dry and tough, but overall good 👍

Very pleasant experience, loved the food and friendly staff. Will come again!

Greatly improved since my last visit. The staff were friendly and efficient. I enjoyed my food - lasagne

Fabulous food and great service. Really good value and relaxed atmosphere

Warm welcome and attentive service. Our food was excellent and generously portioned. Highly recommended

Very enjoyable with efficient and friendly staff. Food & wine delicious!

Very friendly staff and they are careful with allergies, which is a huge bonus!, 0

Always tasty food, lovely staff. Great variety of food on menu

Disappointed in limited menu and small portions for main courses. Premises lacked physical warmth (on a cold day and heating system fault) and felt unwelcoming. Staff were reasonably attentive and efficient. Would be ok for light lunch when shopping rather than birthday meal with friends.

The food was ok, although a bit salty and the chicken was a little tough. Staff were friendly and welcoming.

The team were very helpful but the food was terrible. It was also very cold in the restaurant.

Inexperienced or amateur serving staff. Overall not a good experience. Has Mr Carluccio ever been there ?

It was very busy but we were looked after and the food was lovely. Thank you

After a concert. Very smiley friendly service. Good food. Reasonably priced.

This is the second time I have have visited in December and both times I have received a warm and friendly service which is efficient and the food has been very yummy too.

First time at Carluccio’s. Had a nice lunch, although the sauce for the gnocchi was more chilli hot than I expected from Italian, and a bit too spicy for me.

great personsl service, great food served hot, good prices, good atmosphere

Breakfast for four. We all thought it was Very tasty and good service

Food was very good and the place is better than anticipated. It was our first time here and will definitely consider coming back again.

Although the restaurant was busy the service was very quick. The waiter who served us was pleasant and efficient and the food was lovely.

Super service. Staff excellent, welcoming competent and very helpful. Attentive.

Good service, good menu and good food. Staff are friendly We recently visited for lunch. We recommend the carbonara, confit duck and tiramisu.

All the staff were very helpful and engaging. On arrival as I had asked for a quite table the manager kindly explained that it was Saturday and unlikely to get a quiet corner, but he gave us our choice of the tables available and was very accommodating. The music was louder than I expected it to be, as we wanted to be able to talk without having to shout. I did enquire as to whether it could be turned down a bit. The food was good and came in a very reasonable time. The manager talked to us after our lunch and offered us samples of the Panettone on offer at the shop. He was very generous and offered us seconds! As I will be in Italy for Christmas sadly I did not wish to purchase one as I will be buying one out there. I would definitely go back again another time when visiting Cambridge. We all agreed it was a good place to have lunch.

Good food and good service, we enjoyed our visit today.

Good food and service. Reasonable prices. Will definitely dine here again.

The food was great and the service was brilliant. ,

Friendly efficient staff , great food , nice feel to the restaurant, different ages and family friendly

Lovely cocktail, very nice food delivered with a smile. Great location for the Corn Exchange

Service was good Food was good In a relaxed atmosphere

Lovely staff and very welcoming, great food and quick service.

excellent service and help from great staff members. would recommend.

Enjoyed very much and a good start to our evening

Staff were welcoming and vey efficient. Food was excellent. Great!

Friendly efficient staff, good choice, great food, lots of space

Lots of members of staff on the floor but still took an awkwardly long time to be acknowledged when we arrived. They couldn’t find our reservation and were looking for it for a while before we were sat - not sure why really. For context, there was only one other table sat at that time so it wasn’t busy. Even though empty, they wanted to seat us on a tiny table next to the toilet - I requested a different table and that was no trouble. My daughter ordered pizza which was very good, I had the seafood linguine which was ok. It wasn’t very hot and the seafood was pretty rubbery - it seemed like it had been prepared from frozen rather than fresh. The food came pretty fast which was good because we were in a bit of a hurry. We had meal vouchers through our Vitality membership and that was no problem to process.

Grossly and pitifully understaffed. Couldn’t get attention or get served. Had to leave after one course simply because we could not find anyone to take a further order. Declined the service charge for the first time since 2012. A great shame that staff are forced to work so unsupported, and a disservice to the good food and brand, although portions are noticeably smaller. An unnecessary contribution to the decline of the restaurant sector. Such a shame.

Staff were excellent. Good food for adults and kids great

We loved our meal & wine. Price was very reasonable. Service was a little slow we had to wait awhile to order anything.

Poor quality of food, the pizza was quite hard after a few minutes and lukewarm customer service.