Love the staff here - they work so hard to give it a really cozy feeling. Attentive but don't rush you. Thank you!

Love the staff here - they work so hard to give it a really cozy feeling. Attentive but don't rush you. Thank you!

Service was very slow and we were made to feel as if we were annoying the waitstaff. Our side dishes were forgotten and they 'forgot' to add a discount to our bill.

Staff were friendly and welcoming. Food was good. We were not rushed. Nice relaxed but buzzy atmosphere. Fair value.

Delicious food, great menu including a range of gluten free dishes. Good restaurant staff too.

Lovely helpful staff, good food in a clean nice setting.

Shame - Carluccios ragu used to be a solid choice but the sauce was thin and watery and little to no meat to be seen. Disappointed. Service was fine if you can fit between the tables!

Great service and food. Very accommodating as I was early for our table booking.

Excellent food. Very good service very friendly and helpful waiter.

A good meeting point for lunch with friends and a pleasant choice of food, well cooked.

Restaurant was lovely, food was excellent and the staff were attentive.

Sat under torrent of hot air (north east corner of indoor area) which I think is actually a health hazard. Not offered Parmesan on our pasta. Slow service. GF Giardiniera did not have spinach balls (this should be made clear, ie it’s more than just a different pasta).

Absolutely amazing service. Great experience from start to finish. Highly recommended — perfect!

Huge thank you to the staff who were excellent. Really nice table inside and great service. Really worked for a calm and lovely family gathering.

The service was slow. My main meal was just about warm enough to eat. I've had better.

Speedy, pleasant service. Straightforward pricing though glass of wine relatively expensive. Food was good.

Excellent service. Food delicious ,great value. Thank you ... ...

Staff were so lovely but there were only 2 and the restaurant was almost full - they needed more staff. The risotto was so salty - 2 people had it and said it was too salty but felt bad about sending it back as so understaffed. I tried it and I wouldn’t have been able to eat it at all. Manager offered to refund and handled it perfectly.

I brought a group of eight for a meal, everyone seemed to enjoy the meal, I had no complaints about the food which was very good and my guests said they would come again. I did have one complaint from a couple of people however and that was they felt cold as the door was open as there are tables outside and waiters were serving people at those tables ( the restaurant is inside a station). Generally I think the evening was a success and I will bring my friends here again.

Food very tasty. Service good although food delivery on the slow side.

We had a pleasant evening with good quality food served efficiently. While not cheap it was better value for money than some other London establishments that we have visited recently.

Really enjoy the experience. Beautiful Colm setting excellent food polite staff. Attentive service.

Charming staff, lovely food and fabulous location. So glad this branch is still open!

Perfect service. 2 lunches excellent. One served cold but very attentive in fixing it to restore reputation. Overall, we thoroughly enjoyed our visit

Pleasant staff. Clean restaurant. Quick service. Great location for train travellers.

Cheerful welcoming and attentive service, great vegetarian choice and good coffee.

Very enjoyable would highly recommend service was excellent and food delicious

Luca and his colleagues were as lovely and as kind as always - and the food was as delicious too!

Chicken milanese great my wife found her pasta (with mussels etc) did not seem freshly cooked Staff excellent (one from Turin one from Bratislava)

Chicken milanese great my wife found her pasta (with mussels etc) did not seem freshly cooked Staff excellent (one from Turin one from Bratislava)

Although my scores are low I do recognise that this is a tough time of the year for restaurant staff. However, I won't be going back to this particular venue - cold, and poorly designed.

Told there was no pizza after we had ordered drinks and had a child with us. Ordered mixed bread and oil wasn’t available offered garlic and cheese bread. No oils. There was no broccoli or fresh veg on offer just salad. I appreciate it was just after Christmas but it would have been nice to have been told before we had settled down and ordered. The staff were very polite and helpful.

Good food and fab service. Great place for a relaxed meal with friends coming from different directions

Great service and food will go again somewhere in uk

My one criticism would be that as a busy restaurant you really can’t have a toilet out of order, especially without even having a note advising the situation. One toilet for everyone in a restaurant that size is not adequate

The team were very obliging and lovely. We sat there for over 3 hours and not asked to move allowing us to have a fabulous Christmas catch up.

Came for brunch before catching my train. Not végétarien but had the vegetarian breakfast. Lovely grilled courgettes and sautéed mushrooms. Exactly what I wanted!

My niece & I travelled into London to see a show. We lunched at Carluccio’s at St Pancras and, although our time was short, the food was wonderful and the staff were lovely.

Food good as always and service especially helpful and friendly!

We had a lovely m albeit good service- unfortunately we were not allowed to use our Meerkat 25% discount as we had chosen from the set menu; if this had been made clear before ordering we would have chosen differently.

Great waitress good drink delicious food all at a reasonable price.

The food quality was really poor. Very little care in the food prep and low quality ingredients. Served on dirty looking plates. The service however was very good and the manager dealt with our comments extremely well and professionally. We won’t be returning, but do thank the staff for how they acknowledged our comments at the time and were very pleasant.

We arrived very early, not a problem, we were seated immediately. Nice room good table lots of room. Busy but the service was good. The food was good too, flavourful, ample portions.

Lovely food and excellent service, regular visitor. Definitely to be recommended.

We ate at the restaurant on Saturday. The meal was good but the service was rather slow.

Decent food, prompt and friendly service, average price for London.

Really friendly and attentive staff. Not too noisy. Highly recommend.

Lovely staff and good food. Value for money. So glad to see this restaurant reopened in London.

Lovely place at the station Nice festive menu - had the scrumptious crab and prawn saffron risotto followed by a light pistachios tiramisu

everything was ok, not amazing but nice I would return

One end of the restaurant was very, very cold and I was told nothing could be done about that. I was then moved to the other end of the restaurant when a table was available, for the lunchtime meal I had with colleagues.

Great staff, amazing seafood linguine, lovely atmosphere… will pop in again