Food and service excellent as usual. Always look forward to next visit

The food was great and the staff were very attentive and efficient. The only negative was all the food bar the cod arrived at the same time!! The first two dishes were the prawn toast (starter) and the seafood noodle (main dish) followed by everything else in very short order. This despite there being no real space to put everything on such a small table. On next visit I will ask for some staggering rather than assume you will do this

Very nice food , not so sure about staff walking through with washing up

Everything was amazing Thank you so much for your good hospitality

Food was great as always and served on time with right temperature. Service impeccable Lovely Ambiance

Lovely food and atmosphere. Would definitely visit again soon thank you

Bought the kobe wagyu and was raw and cold. £280 For a steak and cant even cook it properly. Its basically expensive tapas.

Beautiful service and great food! Very nice restaurant and experience

We have visited Chai Wu for many times and we are always happy with them. Nice place, nice food, nice service by a nice team.

Bediening slecht, steeds vragen voor wijn en voir ophangen jassen.

Food was outstanding - definitely shall be returning - 10 stars

Everything was amazing as always Thank you so much 🌹

Great mapo tofu. Overpriced as it is in Harrods. My friend and I always enjoy it here during the summer to avoid the heat haha

Excellent food as always - one of my London favorites!

Totally amazing cocktails and food, the very very best Margarita ever and along with the totally exquisite food this is a really real Mexican restaurant , took us right back there.

Food was yummylicious as askways. This time I noticed the staffs are not really enthusiastic about their work. Merely doing their job of taking food orders and serving guests No warmth and from my past experiences at Chai Wu this is a let down

Food hot delicious well prepare and presented. Staff smart and professional

Our favourite restaurant with roast duck speciality . And with a very good service from the staff especially Troy . Missing another good staff , Nancy who has resigned .

Excellent food! Never disappointed - always good quality, good service and excellent choices.

Very tasty food, lovely arrangement and attentive service from staff

They have quite nice Chinese food, like it when shopping at Harrods.

Amazing duck and everything. Very pleased with service and exquisite quality of halal Chinese food.

Nice food and atmosphere - all food is halal too!

Great service and delicious food!! We love to eat here!

Interesting menu with good choices. Wasn’t wowed by the food. Perhaps I was expecting too much.

Wonderful food and great service, a regular restaurant for us

Yes I’ll re visit very nice, food was loads of flavours

excellent meal; table next to us had long wait for chopsticks.

Food was expensive but excellent. Worth a visit. I give it a 10/10

Not easy to find the restaurant. Very good food, Very kind people.

Fabulous food, excellent service. A perfect pit stop mid Harrods shop!

The food was fresh and delicious. I would recommend an assortment of sashimi and a crab salad. We also liked the service - quick and professional

Amazing, like always. I highly recommend the duck, it’s amazing but so is everything else

It was great and the atmosphere was lovely. The staff were extremely friendly and never hesitated to help if there was a problem. Definitely a recommendation!

Excellent food, just what you would expect from Harrods! Probably the best Chinese restaurant in London, would highly recommend this restaurant to anyone visiting London

Amazing. Love this restaurant and the food here. My friend and I absolutely love it here. Such a nice environment and atmosphere. The staff are incredible and the food is a whole different thing, amazing !

Amazing like always, the duck was exquisite and the food was amazing. Chi wu and the stuff yet again have amazed me !

Amazing, the food, drinks, staff and restaurant, all incredible. I love this restaurant so much I will come back many more times to come. Thank you for such a amazing experience !

It is the fusion chinese food should be ok for people who like fusion food and the price is quite expensive services are very good

Excellent food and superb service. Would recommend everyone to at least go once and experience the extremely delicious food. One of the best Chinese food.

Excellent food and convivial atmosphere. We really enjoyed our evening at the restaurant coupled with Xmas shopping. We tasted the crab and sweet corn soup followed by a sharing platter of Dim Sum and a Harrods roll. A light and tasty pre shopping supper followed by jasmine tea.

Chai wu staff had excellent customer service, the food was great and well presented and they did excellently accommodating to my party despite our slight lateness.

The food was excellent, however we booked a 7pm table and were not told the restaurant closed at 9pm until 8.40pm! This meant we were told we had to order dessert before half of our main course had even arrived, and were shooed out of the restaurant without even being offered coffee. An extremely disappointing and unpleasant experience and not what I had hoped for when spending £150 a head on a meal! Ridiculous not to tell people the restaurant closes so early when they book. Would absolutely not recommend for an evening meal, which is a shame as the chef is clearly very talented, but his talents would be better used elsewhere!