Côte Charlotte Street

Waited well over an hour for our mains, with no explanation. After I finally asked, there was much scurrying among the staff. Finally, someone said "2 more minutes." It was about 10 more. When I asked what the hold-up was, I was told it was "a mixup in the kitchen." They did comp drinks (one glass of wine, a soda, and juice), but my risotto was under-cooked, the two orders of steak frites, over-cooked. Very disappointing...

was a great diner. staffs was attentive . the food was very good and equal at what you expecting from Cote brasseriete Charlotte street cote has a parisien feeling and will recommend to my friends

Lovely menu of great tasting food at very reasonable prices. Bottles of wine are also well priced. Great atmosphere and service. Our second night there this week!

Excellent service, from the very friendly , and helpful staff. The Pre theatre menu is excellent value and offers a good choice of tasty dishes

Great as always ! nice relaxed afternoon with friendly service from the staff . Food was excellent as always , the treats were well received ,Thank Cote see u soon

Friendly, attentive and courteous. Great location and tables set far enough apart not to over hear everyone else's conversation. Good place to have a meeting lunch.

The restaurant atmosphere is nice, but the portions are really small for the price paid. The food was good, apart from the watercress, that looked just taken out of the ground.

We go there often and this really was the worst. The place was virtually empty but the service was appalling. After waiting 30 mins for our mains we asked what was going on and the waitress enquired and came back and said the chef had 'forgotten' our order. When the food did come it was very poor. Unfortunately we will not be going back which is a shame as we were regular patrons.

Food, service, value all great. The only reason this didn't get a 6 was that like so many restaurants these days they are obsessed with aircon, otherwise all good

Great location and food. I am always satisfied with the food and service. This is my favourite restaurant and I am trying to visit as many branches as possible.

Great food. Great place. Thank you very much indeed, We had a brilliant time and well timed for a visit to the local Dominion theatre.

Been to Cote branches many times. Food / wine are of consistently decent quality and reasonably priced for central London. However, serving staff can seemingly 'disappear' at times for long periods. I had to go hunting round the restaurant at one point to find anyone.

Great food, attentive service and relaxed atmosphere - and the set menu is exceptional value for money. Perfect place for a special dinner or just catching up with fiends. I will be most definitely back!

Food was cold. Service was slow. Very disappointing, always had good service before but they seemed very busy this evening but that should not be an excuse.

This was the perfect pre theatre meal - just a few minutes walk from the Dominion Theatre. Alway great quality and an excellent price particularly for central London. The Creme Caramel is heavenly...

Our third visit to a Cote Brasserie restaurant in 3 months and we were not disappointed. Excellent choice of food and attentive staff set us up for our evening show.

Nice set up and layout of the restaurant, felt quite French! It was great that they had such a variety of food for the Gluten Free menu. The food was tasty, especially the crab mayonnaise for starters. I even got Gluten Free bread with it, which is a rarity these days in restaurants. The risotto was a bit of a let down as it lacked flavour and seasoning but overall it was a nice meal.

Very poor service at this Cote. Very slow - we waited a long time to be served. Finished plates sat on the table for about 15 minutes - had to ask for them to be cleared. At one point, the manager served the table in front, then looked at our table (with finished plates) - didn't come over to clear or ask if we wanted dessert but left. Appalling service. No one asked if we wanted dessert at all. They eventually cleared 2 plates and left the other one. Asked for the bill and waited 10 minutes for them to come over with a card machine. In the end had to get up and hand them cash to ensure we got to our show in time. We left 1 1/2 hours thinking we would have time for 3 courses (in other Cote restaurants this is plenty of time) - but we just managed 2 courses and had to rush to our show as a result! This was not due to the food (which was lovely - all credit to the chef) but due to the incompetent service and poor management. Do not go if you expect efficient service or have anywhere to be after! Very disappointed.

The one draw back with the Cote Brasserie in Charlotte Street is that there is no downstairs toilet!! As for the atmosphere : that is pleasant, the menu and the food are excellent as it is in the cote Brasseries I have visited. The service was variable.

Food was great but we were pushed for time. So we warned the waiter and what should have been plenty became a last minute bad tempered dash mostly because the waiter's English was not good and he couldn't understand how we needed to have the bill divvied up. Twice! We arrived for our 1930 perforamce at 1932. Just got in. But severely flustered and overheated.

As usual good value food - but sadly service was slower than usual. We had the right table but waited for an hour before the main course arrived. If it had taken much longer we would have left. When the food eventually arrived it was delicious,

As always at Cote Brasserie in Charlotte Street, we enjoyed the warm and welcoming atmosphere, the pleasant service and the range of choice on the menu. Having selected diffferent meals the three of us voted each delicious.

Good value, quality is consistently good. Service is average - attentiveness to detail could be improved (e.g. Don't pack people into tables so close to each other when there are so many open tables to select, refill water glasses without being asked, be quicker with the bill, offer a loyalty programme...).

Good service and rather pleasant food. The wine was great too. A nice evening. I would recommend this restaurant. And of course the location is great.

We arrived at half five and our friends arrived five minutes later. We told the waitress we needed to be out of there by 7pm at the very latest. The waitress was very slow serving both our drinks and the first course. She was even slower with our main course. Three of us had the risotto. This was awful - extremely soggy. We chivvied, and chivvied the whole evening. Our main course eventually came just after 7 p.m. By the time we had eaten it and paid the bill it was past 7.20 p.m. We didn't have time for the dessert which was part of the menu! The manager was apologetic but quite honestly that is not good enough - we had had bad service and an awful main course.

The choice of starters and main dishes on the set menus were very good the food was even better. I didn't think I could manage a sweet but I tried the creme caramel It was fantastic Looking forward to the next visit.

We were very disappointed last night at Cote in Charlotte Street. We were booked at 6.00 and there was only one fishcakes left on the menu. Obviously not enough staff as we had a long wait

Very pleasant afternoon and food was on point. Waiter was very entertaining and all in all a very good experience. Would certainly recommend for business and pleasure.

Nice food and good service, staff as ever very friendly. Would recommend it. Good position, easy to find. Lovely menu this month loved the asparagus.

Warm welcome, with efficient staff who ensured we were promptly served. Food was reasonably priced, but menu does not change a lot - been to one Cote - been to them all, but always reliable - you know what you are going to get!

The restaurant was very good over all, but one plate of the lamb that was served was almost inedible, because the fatty ends had been plated onto a single plate. The other orders of lamb were perfect so that this was unfortunate, but it should not happen in a Côte Restaurant.

Great food (apart from an overdone starter), but only negative was the 30 minute wait before our starter arrived, which for a pre-theatre meal meant we felt rushed for the remaining courses.

Fabulous value in their pre-theatre menu - excellent price and food was delicious (plus great choice) It's also good to find a place where you can get a nice glass of wine for under £5 (with some excellent options a little above that). Nice ambiance, excellent service. We were very happy. First time at the Charlotte St venue but we have often enjoyed other Cotes as well.

Went for pre theatre menu which is usually excellent. This time the steak was over cooked. And waiter didn't ask if we were enjoying meal at any point so my companion left hers. It was knocked off bill though.

Meal was Ok and staff pleasant. However the asparagus was poorly prepared and my lunch guest sent hers back. Watercress on salad also slightly yellowish. So OK but I don't think I'd be inclined to return given the number of other choices around. Also no downstairs WC so tricky if you've mobility issues

The menu had a good variety and a good price for lunch menus. The quality of the food was good and value for money, and not expensive but service was very slow

Delicious food for good value! Really enjoyed my pre-theatre menu outside the restaurant, the food was incredible! Definitely worth the price! Will definitely come back.

Good scrambled eggs! Felt like we were forgotten about slightly. We were sitting at the back and I had to keep finding the waitress myself to be served.

Very disappointed with poor service, far below normal Cote standards. Soup was cold, staff were distracted and manager really wasn't gripping the situation. Daughter most disappointed as it was my birthday treat. We'll be off to St Christopher's Place next time we have a special occasion.

Lovely meal and service, very happy evening at Cote on Charlotte Street. Been to many Cote restaurants over the years and the food is always very good.