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A most enjoyable lunch with good food and wine and excellent care from the friendly and efficient staff. Thanks and well done!
Very friendly staff, good food and wine and reasonable prices.
Great meal with a friend I hadn't seen for ages. Excellent food, unobtrusive but attentive service, reasonable prices, good atmosphere. Thanks so much!
Excellent meal pre theatre and very reasonable prices will definitely go again
We've always had good dining experiences at the Cote Brasseries in St Martins Lane and Soho. This was our fist time to Charlotte Street, which is in an excellent location about 5 minutes walk from Tottenham Court Road tube station - particularly for pre-theatre dining before going to the Dominion Theatre. Sadly this evening's pre-booked dining experience was not so good as the other branches. Some things were great, but much was not. SERVICE - The restaurant looked quite busy when we arrived and we were asked to wait for a couple of minutes before being seated - not at all unreasonable. The dining area is split between a few different rooms, making for a pleasant smaller restaurant feel but with good use of mirrors to still give a sense of space. The wait to order was a little longer than we would have liked but it was busy, with a lot of people in the final stages of their visit. Unfortunately even as our back room thinned out, it retained a cloak of invisibility - the remaining tables were visited by several staff whilst ours was not even glanced at. We had to make a real effort to catch their eye. It would seem the table opposite us was having similar problems. APPETISERS - We skipped on our traditional bread and olives because it had taken so long to get to place an order, we didn't think we would have the time. STARTERS - Both the ROQUEFORT SALD and the ROATD BEETROOT SALAD were pleasant, but the dressings were a little bland. The empty plates remained uncollected from our invisible table for quite some time....................... MAINS - An issue with a dirty knife was dealt with promptly. We had both opted for the ESCALOPE OF VEAL which was excellent, succulent and slightly plumper than many restaurants serve, but easy to cut and the breaded coating had a very satisfying crunch to it - actually probably one of the best I've had. Sadly the watercress garnish was looking a little forlorn - I think it must've been waiting to be served as long as we had! SIDES - We both opted for a simple but agreeable TOMATO, SHALLOT & BASIL SALAD, which was delicately seasoned with a faint hint of salt, oil and balsamic drizzle. Sadly the small (but enough for one person) portion of GRATIN POTATO that arrived looked like it had been kept hot, waiting for the starters to be cleared away - the sauce was drying out and was extensively burned to the sides of the dish it came in. We had just settled in to eating when two side dishes of tomato, shallot and basil salad arrived. Confused? Clearly something had gone awry somewhere as we were already enjoying ours. - DESSERT - Despite the delays we just had time to finish with dessert. We already knew what we wanted so we ordered them as soon as the waiter came to clear the table. The ICED BERRIES with warm chocolate sauce is a firm favourite with me. My partner opted for the CHEESE SELECTION (with weary grapes) but we had to attract the waiter to get the portion of (excellent) sourdough bread that should have accompanied it. - OVERALL - A couple of great elements in the food but a few garnishes and sides that I would not have been happy to serve if I ran a restaurant and a slow, unwelcoming service have dropped my rating on this occasion. We'll be sticking to St Martins Lane and Soho the next time we opt for Cote.
We’re always happy dining at Cote Brasserie’s restaurants and have tried many of the locations in London. Always good service, tasty food and value for money set menus. The only negative on our latest visit to Charlotte Street was the constant harassment from a rather large number of small flies around our table. Our table was against a wall at the back of the restaurant and we could count around 10 flies perched on the wall as well as those flying around our heads. I think the problem arises from the front door of the restaurant being permanently open given that it was a lovely warm day outside. We eventually moved tables to one nearer the door and this reduced the number of flies although a few still pestered us. Incidentally, the open door also resulted in cigarette smoke from the diners outside the restaurant drifting inside which is horrible for non-smokers but often happens in restaurants these days. I think both of the above problems could be rectified by not having the front door permanently open which I assume is done to encourage diners off the street and to make it easier to serve food to the outside tables.
Upon entering the restaurant the lovely Portuguese Maitre d' followed by the effervescent understudy in the yellow dress rushed over to welcome me. I was given a lovely table for four in spite of the fact that there were only two of us dining. Some really cool music was playing. I had not noticed that before and the noise levels were not too bad this time, but then it was early evening. My friend and I had the pre theatre menu both the charcuterie platter which was ok but the meat was rather dry and the pate rather stringy. Butter would have helped. My friend had the steak frite (as she always has) she asked for it 'bloddy' but it arrived looking rather leathery. I had the beef en croute: delicious! I had asked the Romanian waiter and he had recommended this his favourite dish. He couldn't do enough for us. All in all a super evening.
I booked for a large lunch party, intially via the website for 12 Apr. The restaurant replied with a menu form,confirming the time. I then had to change the date to 8 Apr and did this via email exchanges with the restaurant who acknowledged they could accommodate the change of date. When we arrived today, the restaurant still had the original booking in their system. The staff quickly rearranged tables to accommodate us and gave everyone a complimentary kir. Later there was an issue with dessert which caused a bit more delay and the manager quickly offered all the desserts free of charge. We were quite relaxed about the mix-up and made no fuss whatsoever. What a lovely surprise to receive such exemplary customer service without having to fight for it! Ob, and by the way, the food was excellent too. A good time was had by all. Thanks to all the staff at Cote.
Out food was lovely as always is at Le Cote whichever one we have been to however the waitress was rushed ( maybe not her fault ) or poorly trained . She placed our ice bucket to the right of my partner , attended to us ok but never poored the wine 🍷or offered to and she didn’t smile at all it was like she was not at all happy I’m her job , I know waitressing is tough I’ve done it for years but she put down our desert well just the one as they had run out of creme caramel and she almost threw it down , not the service you’d expect and such a shame as the meal was lovely 😊 Come on you can train your floor staff better than that ! For that reason I refused to pay the £12 gratuity charge on my bill leaving change only on the plate and a note for management . This was a birthday meal to celebrate my birthday the following day as don’t like dining out on Valentine’s Day . And unlike other restaurants I’ve dined at they didn’t make provision for that only acknowledging our window request on arrival . You can do better , improve your service to match the food .
The maitre'd was unfriendly, but our waitress was lovely. I had tiger prawns as a starter from the specials menu; a little underwhelming and I thought under-seasoned at first, but once I started eating the salad with the prawns I actually grew to like it. The chilli was nicely done, not too fierce. For my main course I had monkfish; sadly more a texture than a taste, the fish was overpowered by the bacon in which it was wrapped, in combination with the tomato sauce. And one could only tell there were mushrooms in the sauce by looking at it, not by the taste. So a bit disappointing. I had the creme caramel dessert, again lovely! My friend had the smoked salmon for starter; he liked the warm sourdough. He had lamb rump with roast veggies from the al la carte menu for main; he asked for medium/well done, not pink, but it came pink, but he ate it anyway! The celeriac was a bit hard, and could have done with an extra 10 mins roasting. For desert he had the crepe with orange liqueur, and pronounced it satisfyingly boozy. Overall OK, mostly thanks to the waitress's charm, and the free bottle of wine we had from a promotion, but not the most amazing meal.