Read reviews about Côte Windsor here! All reviews have been written by Quandoo users that have already booked and eaten at Côte Windsor. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Côte Windsor.
Lovely view of the castle and friendly staff! Seating could be more comfortable.
Lovely location. Good food and excellent service. Highly recommended and is one of my favourite places to eat
Service and food was great, lovely atmosphere will book again
Fantastic birthday lunch service was outstanding as was our food which is why we choose to have our birthday lunches for 2 at cote Windsor thanks guys xx
Normally a visit to Côte Windsor is prior to the Theatre or just a quick drop in if we are in the area. This evening was by far the poorest meal and service that we have had. The waiter was slow and seemed to have his attention on a female staff member rather than his customers. There were only 4 people in that part of the restaurant at the time. Also he made no attempted to ascertain whether we had eaten there before and seemed incapable of taking the drinks and food order at the same time, adding substantially to the time before we received our meal. Two problems with it were the smoked salmon on sourdough toast should be relabled as smoked salmon on sourdough hard brick and the venison casserole was so dry that my wife left hers. We used to recommend Côte Windsor to anyone who asked us where to go in Windsor for a meal. We will now hesitate to do that again. :-(
My wife & I visited Côte Brasserie - Windsor and had a superb meal. Even better, we were given a complimentary bottle of wine. We had three courses and the pace of the meal was perfect. Service from the waiter/waitress was excellent. An observation is that Cote' is a modern decorated restaurant in the French style and the noise level from the guests talking can get quite loud as there are no soft furnishings and the wooden floors have no sound absorbing affect . Having said this it is no different in this respect from most eating places. What is different is the superb eating pleasure and we will continue to visit regularly.
We come here fairly regularly and it is a great venue with great staff and that's the main point. Consistently very good food and service in a usually very busy, bustling Cote in a great location. We booked an 20.30 table on a Saturday, got a river view which was much appreciated. Everything was fine but, and I can't believe I am going to say this (because too slow service is even worse), the service was too quick. With a table at this time it is most likely not going to be re-laid. We ordered drinks and nibbles as well as starters and mains. The starters arrived almost immediately with the drinks and before the nibbles. Don't get me wrong I'm really impressed with how quickly the kitchen and front of house worked but they lost the sale of the nibbles (as they rightly offered to refund) but they also lost out on an extra aperitif (from me!). Our mains were on our table within 20 mins of sitting down - great if you are in a rush, a little disappointing if it's an intimate dinner for 2. After that it all slowed down and we had a great evening. To the staff at Cote Windsor who are thinking 'There's no pleasing some people' - this isn't a complaint - we'll be back again and again. Take it as a reminder of where the margins are... :-)
It was an excellent meal and a very enjoyable experience, as ever, at Côte Windsor. The restaurant chain is certainly extraordinarily good value for money. What stands out about Côte is the staff. They are clearly extremely well trained and uphold very effectively the standards they have been shown by the management to follow and they are friendly and pleasant to interact with. It's amazing but simple, old-fashioned observance of the basic rules of running a restaurant have been superbly captured by those running the Côte chain and it is so refreshing.
I’d booked a table for two online for my husband’s birthday. When I realised I’d omitted to request an outdoor table I rang up and the girl who answered was most helpful and said she would see what she could do and made a note of the fact that it was his birthday. When we arrived the table was waiting and in a perfect location overlooking the river. We were offered two glasses of Kia Royale on the house as it was his birthday which did add an extra sparkle to the evening . Service was excellent and the food delicious, though we thought the portion sizes of the main course were on the small side. I’d ordered the lamb and got two pieces of lamb which were very tasty if not quite enough and my husband ordered duck confit & needed to order chips as an extra otherwise he would have been left hungry! Choices and prices of wine were good and our waitress was excellent. We had a lovely warm balmy evening so thoroughly enjoyed our ideal position overlooking the river.
We went as a table for two to be seated at 9.30. The restaurant was not busy and there appeared to be a reasonable number of staff waiting on in the part of the restaurant we were sat in. The service however was non existent. We were sat for 15 minutes and not one of the staff made eye contact to acknowledge us despite passing our table many times. In the end I had to shout down one of the waiters who simply told me that I wasn't at a table in his section. I told him to go and get the waiter that was serving my section. He disappeared and came back 5 minutes later and said the other waiter is busy. I then had to ask him fairly directly whether he could therefore take our order and get us some drinks given we had now been sat for 20 minutes. He got his pad out and took our order. I stress again the restaurant was not busy and there were more than enough staff to handle the covers in the room. There were just disorganised and not interested in serving there customers. Food was good and turned up fairly punctually once they had finally taken the order. When we had finished our main course we were again sat there with no-one bothering to clear our plates despite the waiters in the room running around generally flapping and being totally ineffective. We were not the only ones - another table close to us actually made a point of standing up and moving there own dirty plates onto a nearby empty set up table. Two more tables had to make complaints about the lack of service and one of these asked to speak to the manager as it was that bad. I couldn't be bothered to complain as I had decided we just wouldn't pay the service charge and go. Except we were still sat there after 20 minutes of finishing our main course waiting for the plates to be cleared. In the end I had to shout down a waiter and ask for them to be cleared. Then another 10 minute wait before we were offered a desert menu. I declined and asked for the bill. Waiter then seemed a little surprised when I told him to remove the service charge which is automatically added to the bill. Unreal that he was so unaware of his own shortcomings in service. This was simply the worst evening of service I had ever had in a restaurant. The management team need to ask some serious questions of themselves on the basis of this performance tonight.