El Pollote Carnaby Street

We were charged for something we didn't consume and we could feel a tense atmosphere among the staff. Service could be a bit quicker. And 12.5% of service charge for what we got was crazy. But food was delicious. Thank you!

Friendly staff, but loud and small area. Food was okay but overall not a bad experience.

We had a fantastic meal at a Mexican restaurant! Walter, one of the staff members, was incredibly attentive and made our visit even more enjoyable. The food, especially the burger, was wonderfully spicy and delicious – we absolutely loved it! The desserts were phenomenal as well. Highly recommended!

Great staff, amazing food! Superb evening - thanks all. :)

Very good chicken and chips, and loads of gluten free options

Excellent food - and plenty of GF options. The boneless thigh was amazing - as were the Avocado Arepas.

Loved it. Really tasty, great food, fun atmosphere. And great for a coeliac too.

Food was not as good as I’d hoped from reviews. I ordered the pork belly, but sadly had to sent it back. Could see how dry it was when it arrived. Tried to eat it, chewy, dry and not very edible. Had to send it back. Replaced it with a burger, which was ok, but as made of thigh not so good with texture. Did taste nice. Chicken wing starters were amazing! Cocktails good too. Would I return, I wouldn’t rush back sadly.

Portion sizes were too small and prices were too high

Buffanero sauce on anything is a winner, but the food was as ever incredible and the spicy margs are the best!

Great experience. Staff was very friendly. Amazing food and service. Music was really good especially. Nice vibe especially if you want to just enjoy and relax

Good attentive service although the waitress clearing away our plates was a little too keen and cleared away food we were still eating. Food was decadent and morish, although portions were very small and didn't represent the best value.

Unfortunately we did not all receive our food at the same time, so one in our party had to wait an additional 5-7 minutes. The music was also very loud. But the food was amazing, and the staff were kind.

Food was excellent, chicken burger was particularly good. Service was just ok, and there was a really unpleasant smell of cigarette smoke in the restaurant as people were allowed to smoke at the outside tables.

The donut burger was amazing! We’d go back for more. And whilst the focus is on chicken, a little shout out for empanadas- they were amazing! Amazing food and really lovely staff! Would definitely go back!

best bougie fried chicken in town. and the pork belly is elite

A late Sunday night dinner, so not a huge crowd. Nice atmosphere though and some reggaeton bangers on the playlist! Me and my wife loved our visit and were treated like VIP’s all night. We had a mix of tequeños, wings, and the half chicken - all excellent, I could have eaten JUST wings, they were THAT good. Will definitely be back

The food and cocktails were outstanding! I'll definitely be visiting again. Needed gluten-free options and the food did not disappoint everything was delicious and worth reasonably priced.

Buffenaro is the best! Definitely a must-try in London

It was a lovely day with great weather when we could sit outside. The food was good. Overall highly recommended.

We went for the con todo, so tried a mix of chicken and sides. Would have liked for one person to be able to order different items to try food that did not come with that set menu, but the whole table has to have the same unfortunately. The corn and cassava fries were average, but everything else was great. Amazing flavours, and majority of the menu is gluten free too.

Good service, and very helpful over food intolerances. Toilets not very accessible though, my 80 year old mum really struggled

Nice atmosphere, friendly staff, food was amazing. Will definately be back.

Amazing service. Great atmosphere. Marisol y Daniela were very accommodating! The food was amazing and they accommodated my coeliac disease (gluten free) amazingly.

After a bit of an abrupt start where we were told our table was downstairs (we had a pram) and no one was willing to arrange a table on ground level, things picked up. One of chaps helped to get pram to a ground floor table and we were off. all sorted, food and drink was delicious

Lovely food in a lively atmosphere. Great welcome! Must go

The mains were amazing and tasted great. Service was friendly and quite attentive. The dessert was a cheesecake but once eating this I noticed the cream cheese tasted slightly off but put this down to myself rather than thinking it was actually the food and later in the evening did not feel too great. Apart from this it would of been great.

Had to repeat myself a few times for the waitress to understand what we were asking for, and she missed an item off our order. Otherwise, the food was great.

Good food, love the contrasting sweet and spicy vibe - thanks

Very nice food will be back again. Chicken was very tasty

Amazing food… and great people. We loved it. We will go back soon.

Great food, and great to have so many gluten free choices! The music downstairs was far too loud, so I’ll insist on sitting upstairs next time!

Server looked like she didn’t want to be there. Starters were good but didn’t order mains.

Pleasant friendly staff, delicious food, great music, what more can you ask for!

Amazing food. Great service. Can’t wait to come back again. And it’s gluten-free!!!!

Fantastic food and great for people with Coeliac as the majority of the menu is Gluten Free. Thank you

Very good! Staff friendly as well. Loved the peligroso burger

Genial experiencia en El pollote. Sus alitas crujientes y picantes. El pollo con glaseado de guayaba simplemente espectacular

The food is amazing and the service was excellent. The staff is very nice and friendly. My food arrived quickly. Definitely coming back soon!!

Wir haben super gegessen und wurden top bedient. Sehr zu empfehlen!

Great food and great service. We'll be back for sure!

Really tasty chicken with great sauces and beers, would come back for sure