Grear value for money. Staff and management always welcoming and kind.

Thank you to all involved in my visit. 5 stars

Service is brilliant and food is tasty. Everyone knows what they are doing. Excellent

Can’t say anymore than 5 stars. You have to try this restaurant

By far one of my favourite restaurants. Staff and friendly. Nothing is to much.

First time here... definitely going back. Lush fresh food. Reasonable prices.

It is quite a good restaurant, very convenient. Excellent for children. Quite noisy. Will go again.

The restaurant was busy but we had plenty off space. The staff were knowledgable and helpful. Food was brilliant. Would highly recommend this restaurant. Not just for the food but the staff also. Thank you to all involved

Second time at this amazing restaurant and it never disappoints! Staff are a credit to your chain. 5 stars

Wonderful chain of restaurants yet unique. Food, drinks and staff 100%

It was very busy due to Christmas Market. Extra tables had been added into the restaurant obviously to maximize profits which made it very cramped and uncomfortable. We were a party of 5 squashed into a table normally used to seat 4. Service was very slow and not to normal standard. Enquired twice to 2 different people if our usual Southgate discount was valid on that particular evening. Noone seemed to know answer and as we paid full price on bill I guess the answer was no. We work locally and go to Bath restaurant frequently after work because we usually enjoy the relaxed atmosphere and excellent service which was not evident last night. Will be avoiding this place now until the new year which is shame

Very friendly staff and excellent service shall visit again soon

food was very good - slightly expensive for what it was though

Good value food and drink, very good service and the kids eat free deal helps keep the cost down.

It was a slow day for them, but ok. Good value for money

It was ok, quite expensive for the amount of food received. The place was very quiet

Normally I enjoy my visits to Giraffe but this one was disappointing. The starters were ok but my main course, Thai Duck Stir Fry, was only luke warm when brought to the table and contained very little duck. There was a noisy hen party on an adjacent table which made normal conversation very difficult. The two waitresses on duty were friendly and helpful and helped to retrieve the situation to some extent. I hope for better luck next time.

Service was good staff very helpful and polite food was great

Giraffe is an unpretentious restaurant that serves tasty food at reasonable prices. I shall be dining there again very soon.

Very good food and service. We will certainly return again .

We went here after the rugby for my husbands birthday . Staff were very friendly and nothing was to much bother for them . I was just a Little disappointed with my meal .

As a regular customer of Giraffe - Bath, it lived up to expectations. The food and service was good and the prices quite reasonable. It was rather busy during this particular visit and the waiting time to be served was rather longer than usual, however this did not spoil our enjoyment and I look forward to returning in the near future.

food great organisation poor, booked table somebody sat there no problem staff moved them. asked for breakfast as not on the menu told ok but only for a few minutes longer no problem we got it. finished meal which was great asked if required more drinks we did but never received them, they were on the bill but removed no problem. as we left some half an hour later the table next to us ordered and received breakfasts !!! Great food organisation needs looking at