Reviews of Heaven's Kitchen - Dorking (215)
Read what people think about Heaven's Kitchen - Dorking! All reviews are written by verified Quandoo diners.
215 reviews
215 reviews
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Welcomed at door upon entry with my name by the friendly host. Waitress very friendly and pleasant …told us she was new and apologised in advance but she needn’t have . Good service, very enjoyable food , good portions , recommended sides!! Wife enjoyed the passionfruit daiquiri !! Couldn’t manage a dessert even when offered on the house …..we were full !
Very friendly and helpful staff on arrival. Particularly a waiter called Aris who fetched my husband a cushion for his back. Great food. Lovely steak. Tasty and plentiful. Very enjoyable indeed.
Great food, excellent service and the Roma hawk steak was amazing.,
Fantastic food, great service. We like visiting Heaven's Kitchen in Dorking - they always make you feel really welcome, are really good at looking after any dietary requirements, and it is just a really pleasant experience. We will be back
Wonderful evening. Lighting downstairs was far too bright, but upstairs was perfect. Service fine. Steaks excellent as was the lemon tart. Sauces were disappointing with a split bernaise - still split on the 2nd attempt. The chimiccuri did not have enough fresh herbs and texture. These sauces were the only thing that reduced my reviews. Otherwise recommended.
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Dreadful. Waited an hour and a half before we got our mains. Other customers gave us a round of applause when it finally arrived. People walking out and complaining. Not even a very good Steak. It was our first visit. It’s unlikely we’d return when there are so many other descent restaurants to spend our money in.
Over priced understaffed People complaing and leaving after waiting over an hour. Chicken was dry. Staff didn't have a clue who the food was going to. Overall not the worst place I've been been but not worth the price. Also very very cramped definitely need to remove a table or two. Ended up chatting with both tables next to us we pretty much elbow to elbow.
We have other steakhouses available closer to our home, but we prefer going further afield knowing we’ll receive superb service at this charismatic restaurant, where the staff always go the extra mile. We came to celebrate a family birthday on a very busy Saturday evening. This time, we sat upstairs. All the staff were very polite and attentive; the food came out of the kitchen quickly, was beautifully executed, and absolutely delicious. To our surprise, we received a birthday celebration discount, which was totally unexpected but very welcome. The atmosphere was buzzing, and everyone around us seemed to be having a lovely time too. If you’re looking for a stylish dining place for a special occasion to impress your guests, look no further—you won’t be disappointed.
Took forever to get our drinks Infact the starters arrived before the wine
Fantastic food great service would recommend it to anyone we know
Everyone's meals were great, all very tasty. Not cheap, but still good value. Service was excellent. Pleasant ambience in the smaller room.
Absolutely perfect very polite and the food is amazing 👌
Staff rude and chaotic never got my drink and several customers complaining. Fire alarm went off mid meal and no direction from staff
Another great evening in a great restaurant… steaks as good as ever
Very small staff - felt like he was run off his feet. food was great but 2 out of the 4 of wanted the Lamb but only left! - then overheard staff tell another couple who turned up after us that they were out of Chicken - food management problem - also £32 cheapest bottle of wine!!
Fabulous meal & service, will definitely return again very soon
Had a lovely evening for our son’s 50th birthday, food was really lovely and a great atmosphere, staff were very friendly. Would definitely recommend, will be going back in the new year.
Enjoyed the restaurant setting, good atmosphere and lovely food. Attentive service 👌🏼
No service, half the steaks not available & still heafty service charge
Fabulous service and amazing food, HK Breakfast was outstanding value, will definitely be coming back soon
What a great restaurant. Can count on 2 hands how many times we’ve visited since it opened. Staff are lovely, food is terrific and good choice of drinks. We’ll be back again soon!
A very pleasant restaurant building, traditional and old, full of character. Well laid out tables on both floors. Efficient online table booking system, was able to get the time we wanted. Detailed and varied menu choices, not just steaks. The waiting staff were efficient and helpful. The food was excellent. The only downside was a mix up with the order which meant the food was a bit late coming. The waiter was very apologetic and the food arrived soon after we had raised the issue.
Incredible flavoursome food. Lovely atmosphere and service . Even had restaurant singing happy birthday to me today
It took over an hour and a half for our main courses to arrive. They were apologetic but never really explained the issue. Food was good when it arrived but overall experience obviously affected by the wait
Beautiful steaks, friendly and attentive service from really lovely, genuine staff. Snug restaurant with a lovely ambiance. We went for a celebratory dinner and were delighted with our experience.
Amazing food!, portion size unbelievable, would visit again in future.
Good food, nicely presented by helpful and caring staff. Thanks
We had a lovely evening at Heaven's Kitchen, the food was amazing! Thanks very much
Service was poor. Items forgotten, orders muddled - drinks took a long time to come. However, food was v. good (apart from the side salad). Upstairs exclusive room works well for a larger party group.
Great food and lovely people and setting . Feels like eating in someone's home !
Tasty steak and chicken kebabs, friendly service and a buzzy atmosphere
The food and service were good and the restaurant had a very nice feel and atmosphere.
First time visiting HK and had a very enjoyable meal. The staff were attentive and the quality of the food and wine very good. We will be visiting HK again in the near future.
Good service & lovely food, will be back for dinner soon
1st 2 for 1 Tuesday visit. Not as good as our first experience, although still good. Order was slightly wrong, with the chips. Not a big deal. My minute steak was more grisly than the one I had a few weeks ago. My partner’s fillet was noticeably smaller than the one he had a few weeks ago. All in all, still good and we would re-book. The waitress was friendly and helpful.
The food was fantastic, the staff are always welcoming and Josh our server was fab. Our friends were really impressed and we really enjoyed our afternoon at Heavens Kitchen.
The food was amazing, highly recommend 😋 😋 😋 😋
Absolutely excellent meal and service we loved our experience and will definitely be returning
Lovely ambience.Staffing excellent. Food outstanding and presentation superb. Would recommend
We used to visit the Farnham site but after moving to Crawley we were desperate to find a good steak house, thankfully I checked their website and saw they had one in Dorking, we attended the 2 for Tuesday, we each had a starter, scallops - were beautifully cooked, Steakchini - this was a little cold in the middle but nice flavours. main we both had a 12oz sirloin, 1 with sweet potato fries and the other with truffle chips, both steaks were perfectly cooked and cut like butter! sides, tenderstem broccoli - unfortunately we had to leave this as it had a very strong herb on it (Thyme I think) which was overpowering, carrots also had a garnish which wasn’t needed but this thankfully could be scraped off. the mushroom sauce is very tasty and goes great with the steak! We were so full we had no space for pudding although the selection looked lovely. staff were friendly and attentive and the atmosphere was welcoming. We are looking forward to returning with our friends and family.
2nd time of visiting and still amazing! Will definatley be back as this is honestly one of my favourite steaks outside of Chicago and even compared to Hawksmoor and Goodman’s in London.
Starters and sides where very poor , steak was good but overall not great and very expensive so won’t be returning
They had run out of lamb shanks so we had to reorder. Broccoli was tasty but got cold very quickly. Otherwise food was very good. We will try our local restaurant next time, maybe for the tomahawk.
Great atmosphere, excellent service and good food. Very good, well done!
Superb, recommend to all and sundry, definitely will be returning.
A Great service from Josh and Team Great roast dinner
Treated my 9 year old daughter. We had the 2-4-1 steak, both rumps were delightful. Service was brilliant, treating us both to a lovely evening. Will be returning!
The atmosphere was great, the food even better. Our waiter Josh was very attentive. Had a great night.
Amazing anniversary meal. The steak was tender with a delicious smokey taste. The skin -on-fries were crispy on the outside and fluffy on the inside. The service was brilliant too - big thanks to Josh. Overall, fantastic! We will be back!
Honestly couldn't have asked for a better dining experience. Food was cooked to perfection, staff were amazing. The whole ambience was perfect. Will definitely return and recommend. Will definitely