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5.4 /6 Excellent 61 Reviews

Hei Hei

City Center Chinese £££ +100
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About Hei Hei

Newcastle’s first restaurant focusing on Sichuan cuisine, Hei Hei is bringing the heat to adventurous diners from across the city. Far from your average Chinese restaurant, Hei Hei offers unique options that are sure to tantalise the taste buds and reignite your passion for authentic Asian dining. Found along Dean Street in the city centre and just steps from Tyne Bridge, Hei Hei is a top choice for Chinese food that you simply won’t find anywhere else in town.

Opening Hours

  • Monday 12:00 - 14:00, 17:00 - 22:00
  • Tuesday 12:00 - 14:00, 17:00 - 22:00
  • Wednesday 12:00 - 14:00, 17:00 - 22:00
  • Thursday 12:00 - 14:00, 17:00 - 22:00
  • Friday 12:00 - 14:00, 17:00 - 22:00
  • Saturday 13:00 - 22:00
  • Sunday Closed
Hei Hei, 46 Dean Street, NE11PG Newcastle

Further Information

Hei Hei is bringing the heat to Newcastle’s food lovers, slinging out spicy Sichuan dishes and offering some of the friendliest service in town. At this stylish Chinese restaurant in the city centre you’ll enjoy traditional specialities in an environment that’s chic and elegant. With dim lighting alongside black leather furniture, dark red walls and furnishings, Hei Hei on Dean Street features a particularly romantic vibe that’s ideal for a first date or special anniversary dinner.

First timers at Hei Hei in Newcastle’s city centre will be pleased to know that the dishes on the menu are totally different from what’s usually available in local Chinese restaurants, and are served family-style so that you can enjoy dining communally as is customary in China. We recommend ordering from one of the set menus for two which include a starter, main, and and a side of stir-fried pakchoi, shredded potato or the Hei Hei’s special fried rice – choose from mains like sizzling beef in black pepper wine sauce, crispy aromatic lamb in Peking garlic sauce or the vegetarian deep-fried bean curd in fruity hot sauce. Of course, you could go a la carte and choose from seafood, pork, beef, lamb or tofu dishes. If you don’t want your dish too spicy, simply ask your server to let the chef know – the folks at Hei Hei are happy to modify your selection to your liking. Book ahead to secure a table!

CHEF'S CHOICE

61 Reviews

5.4 /6 Excellent 61 Reviews
Quality/Price: great value
Service: extraordinary
Food: heavenly
Atmosphere: entertaining
Waiting Time: no waiting time
Noise: quiet
40 6
11 5
8 4
0 3
1 2
1 1
1 review so far 6
24.05.2017 07:46

The food was delicious and the servive was friendly. We will be back for sure. The food was delicious and the servive was friendly. We will be back for sure.

1 review so far 6
21.05.2017 22:45

Excellent authentic Cantonese cuisine. Service and ambience superb. Highly recommend this restaurant. ..excellent vegetarian choice too. Portions are very large so share your side orders! !

1 review so far 6
04.05.2017 13:47

Authentic Chinese restaurant with a good atmosphere and efficient staff. Frequent visitor and see no reason why this would stop! Always spoilt for choice on the menu.

1 review so far 6
17.04.2017 18:46

We had 5 dishes between us for our mains and all of them at least very good, one of them excellent and worth the visit by itself. Coming back soon.

1 review so far 6
21.09.2016 08:21

I worked in Asia for 30 years, the final 18 years I was based in Shanghai, China. Hei Hei is the closest I have seen in The North East which is typical authentic Chinese food, which I prefer to the Westernised Chinese food you get elsewhere. I can choose many dishes from different provinces in China, which many people have not tasted. I took an old friend and his wife who were pleasantly surprised at the dishes I ordered for us. I have taken former Chinese colleagues when they have been in town on business and all agree it is the most authentic Chinese food.

1 review so far 6
28.01.2017 16:57

What a great find, booked for 6 o'clock (they have happy hour until 6.30 for £8.95). Nobody in suspicion that means it can't be good, how wrong was I within half an hour the place was full, You know it's going to be good when lots of Chinese are eating there. Didn't go for the special although it sounded lovely but went for the £22 set meal. Great choices, fabulous food, if I had to make one little comment it would be some of the waiters need to come across a little more friendly but all in all would highly recommend this restaurant.

1 review so far 4
04.12.2016 09:22

Female staff were very polite, we had a male waiter who really doesnt enjoy his job. Never smiled, quite abrupt, almost barked what he was saying. Spilt my hubby's drink as he was like a whirlwind, like he was on fast forward all of the time. His repsonse to spilling the drink was 'oh crap' didnt apologise. Food was ok, hubbys beef in black bean was lovely, my crispy shredded beef was like empty crispy batter that had been over done. Not much beef going on. Fried rice was nice. Sharing platter was tasty although ribs were quite fatty. Drinks were very expensive. All in all was an average night. Atmosphere was quite poor, our own company made up for it. Dont think I would book again I'm afraid.

1 review so far 6
30.05.2016 13:52

Although we were the only people eating, we were served promptly and didn't feel uncomfortable. We both had the happy hour menu...I had soup followed by sizzling beef with rice...my friend went for the ribs and sweet and sour king prawn. Both sets of meals were delicious...the only reason we left some was because there was a little too much for us both. A fabulously tasty and well presented meal...well worth the price, in lovely surroundings.

1 review so far 4
29.10.2016 12:14

Nice restaurant. Food and service are of a high standard. We enjoyed our Chicken and Sweetcorn soup, and Mixed Platters. The Chonquin Chicken was a large portion and cooked nicely, and would have been even better if it had more flavour (more onions, garlic, etc.) Unfortunately I was extremely disappointed with the Spicy Hot Poached Pork which was seasoned to death - it literally had so much salt and pepper in it that it was completelty unedible. All in all, a high quality establishment, and this is reflected in the very high price we paid. Probably would have had a better experience if we had ordered a different set of dishes.

1 review so far 4
25.03.2017 10:27

Food & presentation was very nice, it just seemed that a combined lack of atmosphere & happy hour seats were all in the back of the restaurant whilst the front of restaurant stayed empty for our whole visit. The front of the restaurant would have given a nice street view & felt more part of the experience of a restaurant visit. Would go again but would prefer to eat from main menu. For a quick visit at 5pm (2 people) & with 2 soft drinks the cost was £22, so not the cheapest place for an early evening meal but food was nice.

1 review so far 5
06.12.2016 19:13

The meal was spot on tried a dish i had never had before. the prices were very resonable for the quality of food. The staff were knowledgable and attentive. The restaurant is well decorated and plenty of room between tables. I will be back and be recommending to friends 2 small things stopped me giving a 6 Prawn crackers were extra fair enough but not even offered had to ask. No hand wipes offered after the starter which was finger food.

1 review so far 6
30.10.2016 17:40

Have eaten here a number if times and love the friendly staff and superb food served by this establishment at a reasonable price as well. Would recommend Hei Hei every time !

1 review so far 6
25.03.2017 08:11

Delicious food and excellent value happy hour menu. Never had a bad meal at Hei Hei. Would definately recommend a visit, we will be back soon hopefully!

1 review so far 6
20.01.2017 21:05

Fantastic food - I went from Denmark to Newcastle just to eat at Hei Hei again. I highly recommend their mixed platter. Staff very friendly.

1 review so far 6
04.12.2016 00:26

Great authentic food with excellent service at a very reasonable price. The cumin lamb, spicy fish, and pork with green peppers were fantastic but there's a great variety of spicy and non-spicy dishes, as well as anglicised versions. Definitely worth a visit. Don't forget to try the tea :)

1 review so far 6
18.01.2017 17:17

The Hei hei is our regular Chinese restaurant of choice when we visit Newcastle. The food is always the same good standard and the menu is varied and offers choices you may not get elsewhere, well worth a visit if you are in the area.

1 review so far 6
10.08.2016 07:46

Great restaurant. Have been here three or four times now and quality of food is fantastic as well as service. Set meal is always a winner, we generally have the £18 one. Salt and Pepper prawns are my favourite.

1 review so far 6
20.08.2016 21:53

Very friendly service for my daughters 8th birthday. The food was excellent we had a banquet and everything was good. The salt and pepper prawns were my favourite. The group favourite was the shredded beef. We will be back.

1 review so far 6
08.06.2016 12:09

Amazing restaurant. Great menu not just the same old thing. I've been coming here for years and I've never been disappointed. The food is wonderful especially the whole aubergine. The staff are also friendly and food always arrives promptly.

1 review so far 6
24.02.2017 20:45

Lovely food and brilliant service. Exactly what we were looking for and hei hei never failed in delivering a lovely meal. Well recommended from family relatives and I would definitely recommend to others.

1 review so far 6
22.01.2017 09:11

Excellent service and the food was awesome. Best Chinese restaurant we've been to and at a half the price of any other. Will certainly be back whenever we are in Newcastle again 👍👍

1 review so far 6
31.01.2017 13:00

We had a lovely meal in a lovely place. We would definitely go again. The staff were attentive and nothing was too much trouble for them. Downside...ladies down a flight of stairs!!

1 review so far 6
03.08.2016 08:38

Great atmosphere. Very attentive staff. Wonderful food, large portions and very good. Could not recommend this more highly. It's a small venue so can get very busy, but that shows it's populatity.

1 review so far 5
27.12.2016 22:15

Amazing food but the service could have been better. Highly recommended, especially the whole braised aubergine and great veggie selection, including vegan food. Set meal was far more than we could manage and only £18 per person

1 review so far 5
15.03.2017 14:38

I was surprised to find a Szechuan restaurant in Newcastle. Service was nice and fast. Food was excellent. Ambience was soothing and venue was clean. One of the better Chinese restaurants in the area. Would come again.

1 review so far 6
29.03.2017 22:52

Food was Delicious and staff were very attentive. One of best Chinese I have eaten at in Newcastle.Will definitely be going back. Will be recommending it to all my friends.

1 review so far 6
14.01.2017 21:41

Varied, traditional, Chinese menu. We had the Wuhan buffet (bit like Sichuan). Food was very tasty, and the staff were very helpful. (Only downside - does not have accessible loos)

1 review so far 6
09.02.2017 23:46

Fantastic meal and service, very impressed with the standard and portion size of meals on the afternoon special menu. Would definitely recommend and have done to friends and family.

1 review so far 6
14.10.2016 21:40

Great food - great staff - what more could you want? A really great restaurant in every respect. We will be back! Thank you for a great night.

1 review so far 6
27.10.2016 09:26

Splendid meal, great service, pleasant welcome and table attention. Food served promptly and of excellent quality. Large portions even for the Happy Hour Meal....best place to be. RJC

1 review so far 6
25.02.2017 23:45

Amazing as usual, cannot fault anything- food, staff and atmosphere was great. Price was very reasonable for the portion size given. Staff were very helpful. Will be back!

1 review so far 6
24.02.2017 20:37

Excellent food and service. Hei hei never fails to impress, gets better every time. Would highly recommend it to anyone both during the day and in the evening

1 review so far 4
09.04.2017 09:54

Food was lovely however service left us disappointed .During the night on two separate occasions staff dropped cutlery onto two of us both leaving stained clothing.No apologies even when over pouring our drinks. Shame because as I said food was lovely.

1 review so far 6
11.08.2016 21:33

Excellent quality.prompt service and brilliant staff! The food was delicious and we thought it was exceptional value for money. We will be going again that's for sure!

1 review so far 6
08.07.2016 21:53

We really enjoyed our meal, it was very tasty, there was lots of exciting choices and we received good customer service. We would definitely eat there again.

1 review so far 6
16.11.2016 07:05

A great night was had by all. Quick service and food was very good. Restaurant was clean and warm very nice décor. Would like to go again.

1 review so far 6
13.09.2016 08:42

Good service and great food. Value for money too. Overall, this was an enjoyable experience all round. Interesting decor with pictures of (a young) Chairman Mao

1 review so far 6
18.01.2017 22:49

The set meal reduced during resaurant week to £15per person offered great choice and was superb value for a lovely meal, beautifully served and just delicious.

1 review so far 6
18.01.2017 22:46

Lovely good and excellent service will definitely return it was restaurant week but normal menu was also good value you can also park free after 5

1 review so far 6
14.08.2016 07:30

Great food - especially enjoyed the aubergine and chicken dishes. Really good atmosphere. We were served quickly by really friendly staff. We would definitely recommend it.

1 review so far 6
17.06.2016 21:29

Booked on line worked great got booking welcomed into restaurant excellent service food was absolutely fantastic, very tasty and well presented staff attentative and available d

1 review so far 5
09.11.2016 09:37

The food was amazing! Service and menu was great. Only negative is that it's quite expensive. A perfect place for a special occasion though. The set menu's in particular were fantastic!

1 review so far 4
18.02.2017 11:22

Lovely food but service from one male member of staff spoiled it slightly. Quite rude and clearing the table he made more mess on the table and my brothers shirt because he didn't want to make two trips.

1 review so far 6
10.08.2016 23:57

Amazing! Unreal food, service and price. Never disappoints and in my opinion is the best Chinese option in Newcastle. Duck I cakes are a dream!

1 review so far 6
12.10.2016 13:24

Amazing food and lovely service for my husband's 40th. I would highly recommend and we will definitely be going back and taking all our friends!

1 review so far 6
20.01.2017 22:43

excellent food, very good service and a very good experience. even though it was NCL Rest Week, they provided first class fayyre. would gp again

1 review so far 6
29.03.2017 18:42

Lovely food, service was great. Would definitely recommend to others and go back again. The starters were lovely, especially the veg spring rolls. Good stuff.

1 review so far 6
29.03.2017 22:11

Seriously good food with excellent service. The sate starter, with a wee kick, is superb. Noodles amazing. Sizzler dishes excellent. Would definitely recommend this restaurant.

1 review so far 6
23.07.2016 23:41

Great service, excellent food, you will not go hungry.A great restaurant and one we would certainly go back to next time we are in Newcastle.

1 review so far 2
23.04.2017 20:50

Service was rushed, even though there was hardly anyone else in. Waiter was rude and off hand as if he had a load of tables to serve but there was literally only another one table in when we first went in, asked for some prawn crackers he didn't say yes or anything to us just walked away and shouted for someone else to bring them. Food was ok, had better. Won't be back.