Lucca Bar & Kitchen

Table booked for 8pm, still no starter at 9pm. Then brought main before starter. Restaurant fully booked staff unable to cope with high demand. When presented with the bill an extra £16 had been added for someone else's starter. Poor to say the least.☹

Fantastic atmosphere, fantastic food catered for the full family staff were really helpful , burger was lovely , pizza was lovely and so was the pasta

great atmosphere and was served very quickly. menu is quite pricey but definitely worth it as the meals are beautiful. we had the steak which was cooked perfectly (medium well) and the presentation is lovely. been here a few times and will always be my favourite Italian

Brilliant food and lovely staff. I would 100% go back!

Our table was ready for us as soon as we arrived. There was a warm and friendly atmosphere and knowledgeable staff. The food was tasty and we didn't have too long to wait for it, Our waiter was particularly helpful with suggestions and explanations of ingredients etc. All in all we thoroughly enjoyed our evening.

Starter, main & dessert looked & tasted great. An evening meal for 6 people with no faults on any to talk about. 2nd time here from Grimsby & will return again.

Good atmosphere. Food was lovely every one enjoyed it. The service was a bit hit and miss. The girl who showed us to the table was attentive.

Great meal, had a lovely calzone and had a lovely time there and enjoyed all three courses plus drinks. Would visit again, when next in hull.

Food was very good but service could have been better, items requested and not received and a few mistakes despite the restaurant being quiet. Overall a pleasant evening though.

What a brilliant night our food was so yummy and made our night just perfect!, on time and the girl who served us was just delightful and couldn't do enough for us hot food that just melted in my mouth our second date there with Brian was just perfect was worth every penny of our bill so would like to thank all who made our date PERFECT X JILL

Lovely amosphere and helpful staff. Fpod was delicious - I had the vegetarian calzone - and the portion sizes were very generous and the prices seemed very reasonable.

Great food enjoyed every course. Service not as good as previous visits, but all staff pleasant, concious and apologetic about wait. Would visit again without question.

Very nice atmosphere, seated at table on time food was lovley and very good service very good choice on the menu and also the cocktail menu was good

We were waiting for nearly 15 minutes to get the bill when really, we wanted to go. It wasn’t particularly busy but was left waiting.

Had a great time, food was very nice and well presented, service was good, overall a good experience and would definitely be returning

Fabulous food great menu. Staff okay. We was asked multiple times by one waiter what we had actually ordered before the food coming out. Was charged for a starter we hadn't ordered but was rectified straight away. Would visit again

Excellent food and although a mistake was made with the order, it was soon corrected (at no coast) 1st class customer service delivered in a lovely environment.

had to wait 90 min for our starters, main course was nothing special, very loud. one free drink did not make up for the poor service.

food was very good, hygiene could be slightly better (dirty spoon on table) , interior slightly dated , , , , , , , ,

Food was a little cold, some of the seats are worn and tatty. Staff were polite and helpful, it was definitely ok but wouldn’t rush back.

Exceptional food, staff where really friendly. The restaurant is in a great location if you want to extend your night out.

very helpful staff, lovely food and they let us book a table for 8 at short notice. Would definitely go here again , lovely decor.

Side dishes were brought out once mains had been finished and cutlery had been cleared away. One waiter was rude when bringing out the late side dish, though rest of waitresses were fantastic. Substantial wait for drinks. One of the main dishes was a seafood dish, which tasted odd and I’m now nursing a severely ill girlfriend.

Amazing food and lovely staff. May just ask if we can enjoy our first drink in the bar first next time rather than being rushed through on a quiet night. Also not get the same table squashed against a wall for two every visit. But we can request that I’m sure- there is so much lovely seating available. Still one of my favourites and will visit many times again.

Not great. Been here for lunch before and it was great but on a busy Saturday evening they seemed to struggle to keep up with the pace. Ordered a garlic bread to start which came burnt black on the bottom so sent it back for another one. Ordered pizza for main course and was waiting almost an hour. It looked like they had some big tables in so understand they were busy but no one came to say sorry and explain the situation was just left waiting. Food was nice but not worth the wait so unfortunately not a good visit this time.

Great food and drink, just a shame that the restaurant is chilly. We've noticed this before so not a one off. This won't put us off returning though.

Food was great really tasty. Restaurant was freezing sat there in coat as was too cold to take it off. The guy who was serving food and taking orders was flying about everywhere yet there was several chefs in the kitchen staffing levels seemed a little uneven but he was very friendly and helpful despite being so busy the service could of been better if had another member of staff.

Very nice welcome from staff who were attentive throughout the night. The decor has a rustic cosy style with lots of candles and a warm atmosphere. We had gone as a group of 4 to celebrate my birthday and on arrival the waiter said this entitled me to either a free cocktail or dessert which was a nice touch. However on checking the bill at home I noticed we had been charged for the cocktail, (not the end of the world.) I was also looking forward to trying the bone in sirloin which unfortunately was not available that evening. It would have been good to have been told of anything unavailable when presented with the menu. Instead I had the ribeye steak and I must say it was superb, cooked to perfection and delicious flavour. Another friend had the beef stroganoff which he enjoyed, however both ladies were a little disappointed one had risotto which was okay but my wife found the lasagne very dry and topped with far too much chewy mozzarella. The wine menu was varied we chose a Spanish tempranillo which was very smooth and delicious so we had a second one. The prices are a little higher than other nearby restaurants but if it's a steak your after I think it's a case of you get what you pay for and I would recommend.

Gorgeous, well made food, polite staff and good service. Beautiful and comfortable surroundings, lovely and warm. We will definitely be going to return and soon.

The service was poor very slow waited over 30 mins just for a drinks menu the food was good but let thereselfs down with slow service

I would like to say that myself and the other half went to Lucca’s on a Saturday and, as such, I can appreciate that they were quite busy. Nonetheless, after we were sat down, it took about about 40 minutes for anyone to come to our table to take any kind of order and that was only after we had caught their attention. The starters took a long while in getting to us and they were only lukewarm. However, we did order the halloumi and mozzarella sticks, so it is tricky getting them at optimal temperature when it was such a busy night. Admittedly, the taste of both starters were top notch. Thankfully, the wait for the main wasn’t too long after the starter and, I have to say, the chateaubriand was lovely. All in all, the food was lovely but we won’t be going again as, unfortunately, the service doesn’t counterbalance the food. Commendations to the chef though.

Busy restaurant. Would be good if u had an allocated waitet serving a set amount of tables. Area was chaotic at times with staff milling around. Food good.

Good food as always. Nice atmosphere. Longer wait than usual for drinks once at the table even though the bar was empty but that didn’t spoil the evening.

The restaurant area was cold. Diners kept their coats on. Prices on the menu did not exactly match prices on the bill, some higher and some lower. The total however was near to what we expected so we just paid it. Will watch for this in the future though.

Service was good starter was lovely husbands main (steak) was lovely unfortunately my main (chicken) was not very nice the chicken was dry therefore I did not eat it, I was offered more sauce but this would not have helped I was offered an alternative but refused as I had already been put of. Such a shame as we where out for our anniversary and was looking so forward to eating here. Having said that I would probably visit again.

The food was delicious but it was a bit off putting to hear the staff shouting and swearing at each other at one point we heard “for f**ks sake. Not nice, particularly as there were children in the restaurant too !

Great food and service. Really friendly experience. Cocktails are brilliant i would definitely recommend them! Me and my wife went for her birthday and had the fillet steaks which were cooked to perfection. Will definitely be going back

Beautiful, quality food and friendly service. We are never disappointed here. Good selection of tasty food, staff can’t do enough to help. Absolutely great meal thank you

Good atsmosphere, great steaks. Cocktails were very tasty, no half measures! Staff pleasant and friendly, but not as attentive upstairs as could have been. Overall 5

Although the food tasted great, the service was not good. It took forever to clear plates and they tried to overcharge us and when we queried it they were really rude. The cocktails were not nice either. Shame as this place used to be really good.

The food was really lovely, I would definitely visit again.

Slow service, waited too long to be even shown to our table, had to chase for drinks and struggled to get waiters' attention throughout the meal. Not enough staff on for a Saturday night service and too slow for food to be served. Shame as the food was lovely when it eventually arrived.

Knowing how good the steaks are, we were thoroughly disappointed to be told they had sold out of their best steak. It was very busy on the night, but it took 30 minutes to receive our drinks, an hour until we received our starters, and 2 hours to for our mains. We Sat right beside the kitchen, and all night we were shouting over the frantic crashing in the kitchen.... Hardly enjoyable! The staff are friendly, but to not even be asked how are meal was, or if we needed anything else all night is so frustrating and disappointing, especially as the meal was over £200 for four of us!

This is a great restaurant in a superb location serving excellent food.

My new fave restaurant! Gorgeous food and great service! Already booked again twice! Will be bringing all my friends and family when they visit! Fabulous

Food was excellent but service was slow to begin with when taking food and drink orders, to the opposite and taking plates away while your still eating the starter.

Really enjoyed our evening. Worth the travel, Amazing food! Defiantly be coming back. Good atmosphere. Modern feel. All enjoyed their meal from different age ranges.

Quick and friendly service with lovely food as always. Have been going here for a while now but never for lunch and it didn’t disappoint

Really great good and nice and relaxed. Went with children and their portions were generous! Atmosphere made for a lovely Sunday afternoon! Will go again.