Reviews of Onyx Italian (15)
Read what people think about Onyx Italian! All reviews are written by verified Quandoo diners.
15 reviews
15 reviews
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Poor service. Took half an hour to get our drinks. Forgot to bring someone meal altogether, yet the restaurant was very quiet. Will not be returning. Atmosphere was like being in a morge, horrible music. Altogether not pleasant..
Worst dinning experience - It started by being sat at an empty dirty table and no reservation details were taken oddly. The waiter was polite but approached us 3 times in the space of 10 minutes to take our order we felt rushed to begin with. We were sat in a dark and cold room where there were blow heaters on but we couldn’t feel them. Time went by were we were waiting for our drinks and we were interrupted by a flow of traffic of people every few minutes, as they would need to walk through the room to reach the toilets such a poor setup. We asked to move tables but then found ourselves feeling colder? as there was a draft of cold air where they left the doors open. 40 minutes had passed and we had to ask where our drinks were. The manager approached us to inform us the
Steak was not cooked how I wanted it and the food was cold
Very slow service and had to chase for service. High service charge too
The staff were kind and generous. Very grateful and very good service. I would encourage other people to come.
Such an amazing restaurant with an amazing environment and staff. Had a lovely time !
Lovely atmosphere staff where very welcoming and attentive... food was fab and so where the cocktails loved the decor... Loved that they had a dj playing such a good vibe thank you to the staff at the front desk... will definitely go again
Good service the waitress was very friendly food was very good
Excellent service, lovely atmosphere and very friendly staff. The food was delicious (although the lasagna was a too salty).
very good experience. great food and drink choices! Give it a try!
very good experience. great food and drink choices! Give it a try!
Food was nice and the staff were very friendly, but it was freezing in the restaurant!! We’d go back though.
The service was extremely slow, we waited half an hour for our drinks and had to ask for them! When the food came it was cold and dry! When it came to paying the bill we had to go upto the reservation desk to pay as no one was around to ask for it…. I have to say we were very disappointed and for the price we paid it was a poor service all round. Wouldn’t recommend to my friends and family!!
The restaurant is fabulous! The food looks good and is tasty.
Was a very good reception when first entered Sat us down quick the dining area was lovely. The server who name was Sue was excellent food was ok will be going back to try out the steak 😋
