We had an amazing steak was lovely and tender nothing more I can add will recommend to friends

We arrived 10 mins before our booking time and ordered a drink at the bar. We were advised to wait for Harry to seat us. Harry confirmed our arrival and advised we were just waiting for a table. After other diners arrived after us with the same booking time they were then being seated whilst we were left at the bar. I approached Harry and asked how long it would be to be told we would just have to wait for people to leave. When we had finished our drinks we were still left standing at the bar and was 30 mins past our booking time, with no further communication or indication that we were to be seated soon. We advised the bar staff that we were leaving. We were eating there for the first time and very disappointed so unlikey to return. It seems really chaotic.

Had to wait half an hour to be sat down, a couple who came in behind us got sat down first! Other people complained about the same thing and some even walked out the wait was too long. Sat by bar over crowded / too loud and steak was too chewy compared to previous times. Worst experience we’ve had there.

Best steak in town by far. Service, as always, was excellent.

It was amazing , staff very friendly. Will come again

Perfection! We expect no less on our visits and recommend Ounce to everyone

our first time for Sunday lunch and we weren't disappointed, food was delivered very quickly and perfectly cooked. one minor criticism is that it could have been hotter especially the jus, was luke warm when served and got cold very quickly.

Amazing venue. Can’t knock it at all food or service.

The food was very good but the service ruined the experience entirely. When we arrived we were told to head to the bar. The bar was covered with dirty glasses but they were passing drinks to go over the top somehow. Our table was booked for 7.45, we were stood at the bar waiting to be seated for 15 mins, we still didn’t get served at the bar. When we were seated we were told a server would be right with us. We waited another 10 mins. The drinks took ages to come. Then we waited ages to order of food. Then when we’d finished we had to track someone down to ask for the bill. It was busy, I appreciate that, but with most tables booked if you know it’s busy put enough staff on. To cover sickness, creates standby shifts. We won’t be returning because for £100+ meal we’d go somewhere with good service.

steak was cold not good at all, staff was unhelpful

was slightly better than last time but still not great

all good really enjoyed it, shame it's not like that all the time

Our Steaks were cold and had to rewarm 3 times

Two Steak overcooked so dry and hard to eat no no

Love going here, but unfortunately my first time the meal wasn’t as good. Lots of salt on chips and steak was very well done. But hopefully a one off.

Brilliant food will be back again soon can’t wait :)

Lovely atmosphere and service. Have used Ounce for many years and always sang its praises for the best steak. Sadly I think the quality wasn’t great this visit. The taste was amazing but the steak wasn’t as tender as usual and the sides lacked the ooh factor. We didn’t complain as it was still a good meal but Ounce has always been amazing previously and I have always recommended it to everyone. I wouldn’t rush back sadly.

Food was not very hot and the service was slow tonight

Great atmosphere for a special lunchtime meal - always great service too

Very friendly staff and helpful. Warm cosy atmosphere and food is excellent.

Lovely food at Ounce (as always: never had a bad visit) Timely service. Nice wines. Lovely steak and good value for money (we generally go the £1 an ounce nights) Thoroughly recommend!

Amazing great service stunning steak good to prefecture all ways amazing

Very busy, but staff were very professional, no panic, very efficient and friendly.

The food was delicious, so so good. Best spot for a roast in Worcester. Staff are all lovely and super friendly and welcoming. Highly recommend.

It’s been awhile but the steak and service were great as always

The steaks were delicious, cooked just as we wanted them. Good to see the prices of sides etc were bumped up. Our waiter was charming and looked after us really well. Would definitely recommend Ounce, Worcester.

As usual, the food and service is still exceptional. I sincerely recommend to anyone.

Great as usual! Lovely, friendly staff, great steak, great service & value for money

Not as good as normal couldn't get a second drink as service didn't notice. Food still good shame about service.

The meal was wonderful as usual, always a very enjoyable night.

great experience, always love coming here Nd plan to come again soon

another excellent meal, first class service, never fails to impress

When visiting the restaurant last night for a birthday celebration we were very disappointed. Two of the steaks we ordered had to be sent back resulting in one of our friends then not eating at all after being disappointed. The young girl waiter was friendly and very apologetic for this but being a steak restaurant you expect the steaks to come out correct. The drinks and sauces took a long time to come out and staff had to be asked 3 times for thes sauces to then come when we had nearly finished our meals. The wine was very watery and not very nice for the price. Bit disappointing especially as two of our parties were visiting for the first time and all of us coming away feeling like we had wasted our money.

Amazing food and superb service. Would highly recommend. A real treat

Here we go again. Another quality meal and experience at my favourite restaurant. Service is top form and always personal. Food ordered: 20oz on the £1 and ounce. Wife took hold of an 8oz. Perfect sides of cauliflower cheese, carrots and sprouts(!!). All cooked to perfection. A cheeky glass of Chilean red on the side. Just perfect and I’ll be back soon. Thank you Ounce and your team.

The food was amazing and the staff attentive to our requirements

A fantastic night on a night when the snow was deep and even

nice it's a bit quieter after being fully booked all over the Xmas period ! how they do it for £1 per ounce defeats me , chips are free with it !

Had a great meal here! Gutted that there is no longer mushrooms or the salad which just meant the meal was perfect!! Tasty- like always and will visit again soon!!

Very good until my husband had the wrong desert brought him so I ate mine on my own which was a bit naff but lovely food

We took a gentleman in an electric wheelchair to eat out and unfortunately the ramp was broken. The staff went above and beyond to accommodate and support us. Food was amazing, best steak ever!

Lovely as always steak yummy staff friendly and helpful yummy

We ordered but had to wait 7 minutes for potatoes after steak and mushrooms served so in end steak was cold mushrooms warm potatoes hot Good peppercorn sauce though

Enjoyed a lovely meal with friends, good service, lovely staff, great steak once again! Highly recommend, great value for money!

amazing as always last minute suggestions off hubby.a pound avounce

Great food - terrible service We will not visit again

Great steaks as always and the beer was on the money as well

Food was delicious as always, staff all friendly good music too

Food was great as always, personally, I think that the young lad did a great job manning the bar on his own. Maybe 2 staff would help with the amount of customers that were in there👍

Great food, stunning value and absolutely superb service. All four streaks were cooked to perfection. I have already booked our next two visits!