Read what people think about Smith's Bar & Grill! All reviews are written by verified Quandoo diners.
I selected to book a table, not a table exclusively for dinning. when I arrived to the location there were only tables reserved for dinning even though I was never given the option to select drinks/dinning. therefore I had to find somewhere to sit in the bar area.
Service was really really slow... When are mains did finally come out some of us only had a protein and nothing else, so we should have been told at the time of order that are mains did not come with anything else, so some of us only had ribs for instance and no chips... we tried ordering chips but by the time they came out we had finished our food. Very poor customer service .. no apologies or anything, so no service charge was paid on a £240 bill
Staff all lovely and accomodating. Fod excellent and good choice- well presented. Noise levels were very high and deafening on going to toilet through bar area. Flashing christmas lights not very restful, but otherwise, ambience good.
Service was very slow, even though there were only a few people in the restaurant. Breakfast was cold.
Good experience overall, would go again and recommend to others.
The staff are welcoming, the restaurant is inviting and clean, the service is good, our server or waiter was knowledgeable about the menu and able to recommend specials, the food is delicious and wine choices are good.
Awful service despite an empty restaurant - surly staff and a dreadfully cooked breakfast - I mean how hard is toast and scrambled egg ..!
very outstanding service wish it was a bit more quieter
Poor service. Some tables were being served for drinks whilst others had to get up and go to the bar? No system. Also reserved a table and requested to be seated outside (if possible). Turns out they don’t even look at these bookings....
As it was during the week, the clientele seemed mainly corporate. It was quite busy and a lively buzz. Good decor. However, restaurant service was a bit slow and very slow for getting the bill for some reason. Will try it again to see if that's the 'norm' or not.