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The Courtyard Bar and Restaurant
The Old Coach House Sondes Road, Town Centre
Deal CT14 7BW
Read reviews about The Courtyard Bar and Restaurant here! All reviews have been written by Quandoo users that have already booked and eaten at The Courtyard Bar and Restaurant. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about The Courtyard Bar and Restaurant.
We Visited The Courtyard today Sunday 8th March) for my mums birthday, which she was excited about. Myself and Husband have been many times and usually have a good experience. Today however, we arrived, and our table wasn't ready so waited for 10 mins, standing in the bar with our 3 children.(Not ideal) The service for our main and first round of drinks was fine, our food arrived and was lovely. However once finishing our food we must have waited at least half an hour and still no one came to take our plates, see if we needed another drink, or ask about deserts. So I had to call someone over to ask to take away our plates, and ask for dessert menus.. Que another 15 min wait. Once we eventually had our table cleaned and had our desert menu's, we again faced another 10-15 mins without service. So again, I went up to the bar to try and place an order, I was told to take a seat and someone would be over. A waitress did arrive, took desert orders, but didn't ask if we like another drink, tea's or coffee's. (There were other customers who were also having to leave their tables to go up to the bar to replace their drinks) Needless to say we ate our deserts after being in the restaurant over 2 hours, I then paid at the bar, in order not to have to wait any longer, and we left. The Bar man seemed more interested in socialising with customers around the bar, the glasses were piled high behind the counter, and made excuses when I told him it had been such a long wait today. He apologised for our wait, but said "as long as the food was good" Unfortunately for us that is not the case, Yes the food may have been good, but poor service makes for a bad experience. Regardless of how the food is. My Husband and I will return I'm sure, as it has a good atmosphere in the evening, especially with the live music. However if the service is poor again it will definitely be our last visit. Which would be a great shame.
The staff were very welcoming and pleased throughout our visit ... the food was delicious and amazing ... will re visit soon
Very nice evening with some old friends. The restaurant was fairly crowded and the staff tried hard to cope, but I think they needed more help. The food was ok though, a bit more variety might be an idea. The live music was good, but a whole evening of Bob Dylan songs is slightly depressing!
Lovely lunch, friendly, fun service. Allergies no problem 🥰 😇
Brilliant atmosphere and fabulous food. Staff were very attentive .
Great food and great atmosphere. Staff were attentive. Decor really nice.
Lovely food and good service with an overall happy atmosphere
Fabulous meal and gin trees. The venue was busy and therefore service was not what is usual for the venue. Also the veggie/vegan options were limited but what we ate was lovely.
As usual, great food, great service and a lovely atmosphere!
Great food, will definitely go back. Good value for money too