Our booking was for 6 - when the restaurant closed! Why they took a booking and let us then watch the restaurant empty and sit there alone is beyond me. No pizza on the menu AGAIN. Dirty drinking glasses with lipstick on them and smudges all over them of something....... That will be our last time, ever......

Excellent service, especially with a young child in our party. Couldn't have been more helpful.

Great service. It is a pity that the lunchtime menu deals don't offer the full menu.

I made it known it was my sons 7th birthday and nothing special was done at all. It doesn't take much to stick a candle in a bit of ice cream and make a fuss, especially for a child! Service could have been better, having to ask for basics like cutlery and a jug of water is below my expectations. Food was served quickly and tasty which was good, pizzas are a good size but pasta portions on the small side.

Good service, attentive waitress, tasty food & friendly atmosphere, so enjoyed our meal, thanks.

Lovely cooked food and very tasty The service was pretty prompt to.

We love Southampton Carluccio’s , have been to London Carluccios and Gunwharf quays and Southampton stands out a lot .. friendly , efficient staff and the food excellent …the manager always remembers us .. atmosphere is good and we find it good value for money and the food standard very good indeed … Carlucciolicious !

Foods and services are great in both West Quay and Gunwharf. Wonderful! Will visit again.

Fantastic lunch. Beef and olive Ragu, very tasty. Very good service, very friendly

Very welcoming and efficient staff. Great menu. Window table as requested

The prices were very high for a simple lunch. The service was very slow, it took an hour for the mains to be served! They would not accept our voucher despite the voucher being in date. In compensation they offered a voucher on mains for January, however the food was good.

Table ready, very prompt service. Staff friendly and attentive and food really really tasty.

Booked table on line. Restaurant can be very busy over the lunch period. Good service and food.

Great eggs royal, good quality coffee and good service - as always

Good service Noise levels high Will be back again soon

Visited with a friend for lunch. Service was quite slow today.

Unacceptably long waiting times for our food to arrive, they seem to be understaffed.

Everything perfect . One dish mistaken when ordered . But all good

We had a waitress who was the least friendly. There was no option for children to have pizzas although it was on the menu. Overall, everything was extremely slow...even ice-cream for children. The quality has definitely gone down.

We booked online and was extremely happy with the service/meal/wine choice and the oven experience - well done!

Small portion although signature pasta dish was delicious. Not able to make soya cappuccino

As usual, lovely staff and excellent food. Unrushed and relaxed. Thank you Carluccio’s Southampton.

Excellent friendly service looking forward to visiting again. Kind regards

First time I've been to Carluccios and thought the service and food were of a high quality with a good menu choice. Will definitely visit again !

Excellent food and service as ever, especially a very busy bank holiday lunchtime

Plates were cold. Food was lukewarm. No hot water so no tea or black coffee. Waiter was good.

Every time I go there the food is good as well as the service.

Attentive, informative (eg about allergy risks and menu choices), efficient. Good food, and to die for deserts

Good staff good food will definitely be back soon x

early evening booking prior to theatre. Greeted quickly and table allocated in quiet location. Drinks order promptly taken and water also provided. Familiar with Carluccio's menu so food order quickly taken. Food to usual high standard and enjoyed by all. Service very good and meal finished in good time for theatre visit. Even better, if future visit made to any Carluccio's restaurant within four weeks, 50% off food order. Result!

food was OK but poor value for money. salad was very basic. chicken burger not generous.

Excellent food and service. My friends and I had a fantastic time. We will return

The food was good. My chicken Milanese was slightly dry and could have done with a sauce. Mayo solved the issue. Our waiter was excellent.

I've dined at carlucios on many occasions over the years and sometimes it's not what I expect from this restaurant. Today's visit wasn't as I'd hoped, my food wasnt up to standard and the menu was very limited. The restaurant was very quiet. The lasagne I'd ordered had very little meat in it and wasn't very hot either. The meal came to 54 pounds for the two of us so not cheap and definitely mot worth the money.

Food was ok but chicken Milanese coating was over cooked! Tomatoes were cold. Wine was mediocre. Had to ask waitress to serve dessert

The food we had was good but, as has happened in the past, it was not possible to have our meal of choice (breakfast in this case) because they were "out" of certain items of food (pancakes in this indtance).

Excellent food, excellent service, a great experience for lunch, thankyou

A great restaurant, fab staff, delicious food and wine. Thank you