Carluccio's - Stratford Upon Avon

Quick, efficient and friendly service and good food. Thanks for another lovely lunch, will be back again soon!

This is the worst experience I have ever had in a restaurant. We arrived in plenty of time before a theatre visit. People who arrived after us were served before us, despite us pointing this out, and in the end there was only time to eat a starter and we left for the theatre. The manager was very apologetic and we did not pay for our starter and drinks but it did completely spoil a lovely evening out. Sadly my husband will not be visiting this restaurant again, which is a shame, as I've always liked going there.

We had to ask for our bread. Our meal took one hour and 20 minutes to be served. We had to ask where it was. No one came to the table to explain. Although the manager explained we had to do the asking. Not happy with the service whatever the reason. You don’t leave customers in the dark

Valentina was a credit to Carluccio’s. She hosted and was an amazing help. The food we had was cooked to perfection. I couldn’t fault the staff. It’s just a shame the owners have let what was a very popular and fun, relaxing place to eat go down hill. Having been a regular at Carluccio’s Stratford upon Avon plus other restaurants around the country it’s just such a shame that the owners have let it go down hill. Mr Carluccio must be turning in his grave 😞

Visited with five friends.All thoroughly enjoyed our food. Staff were amazing.

Restaurant itself seems run down and not warm and welcoming, too much open space which feels odd. There were loads of empty tables that were not cleared and napkins on the floor which no one picked up, made the place look messy. I’ve been to other Carluccio’s in others towns and this is probably one of the worst.

Tasty food, helpful friendly staff. Tasty food and helpful friendly staff

We did not find the staff either welcoming or attentive. The gentleman was rather rude and abrupt which I did not find helpful after i had pre-booked. The whole experience was rather disappointing

Penne Gardiniere served without the crispy spinach balls, grated courgettes made sauce very watery. Waitress had to go back to kitchen to retrieve them. Toilets not monitored, all out of toilet paper and one cubicle totally insanitary and dangerous for a food establishment. Sad about this, was one of my favourites restaurants to visit prior to theatre.

Both our main courses were rather bland and boring. Waitress was very pleasant

Excellent service by the only person serving in the restaurant !!! She was patient and was very efficient !

Warmly greeted. Drinks and tasty food arrived quickly. Fun waiter. No panic before theatre!

Great food, really nice atmosphere and the waitress was excellent

Always good with lovely staff - but always difficult to pay!

Staff are friendly and considering the waterside location, prices are reasonable. You can sit outside in the summer

Lovely evening thank you ..service from our lovely waitress was excellent she is a superstar 😊

good service but think it is over priced. My sea bass was overcooked however we were not charged for it after I had mentioned it to the waitress.

Restaurant was deplorably understaffed, but Emily did a great job and we had a nice meal.

We’re told food could not be guaranteed to be served within one hour, which seemed excessive. They clearly did not want customers that evening so we left and went to Zizzi around the corner who made a delicious meal for us incredibly quickly!

Good food as usual. With good variety of menu choices

We arrived post theatre but our server advised us that a school trip of 36 children were due to arrive and expedited our order. She was very efficient and attentive.

Great service, lovely staff, but my seafood tagliatelle had far too much chilli, couldn't taste anything else, and the sauce on spinach and ricotta ravioli was v watery. But we all had a fun time

Really good dishes (best yet) and coffee was excellent albeit pricey

Excellent food and wine, lovely staff, not too expensive. Very convenient for the theatre.

We had great service and lovely food. Would go again.

Great service with quality, well presented food. A branch of the well known chain very handy for the RST

Great Boxing Day Breakfast 🍳 Perfect in every way. Thanks

Great service and food before and after theatre.Thank you all.

Just wanted a lunchtime snack before the theatre. Really impressed with bothe the food and the service.

We called in prior to a visit to the theatre. The food was very good, nice choices and the service was excellent

Excellent food and brilliant service from friendly staff. Highly recommended!

Our booking was made online but not recorded at the restaurant. It wasn’t a problem though and we had a great meal with a wonderful waitress.

First dined at Carluccios 20 years ago and overjoyed to find the Italian food still on point!

Delicious food, speedy service, great ambience, perfect for pre-RSC dining.

A bit crowded and noisier than usual. Staff were good

Very slow service. Took our order and then came back 15 mins later to say that there was no gluten free pasta. The gluten free 'bruschetta' consisted of sliced tomatoes on ONE VERY SMALL piece of SLICED bread. Three very small aranchini cost almost £10. They then took three goes at getting our bill correct as it was too much. The waitress was pleasant but didn't have much of a clue. Would think twice before returning especially with a celiac guest.

Very good food but expensive cocktails and wines by the glass. Good service and the possibility to sit outside albeit next to a road.

Lovely waitress - food delicious . Wine was good too . Sat outside which was lovely

Good atmosphere, good service and good food ... just what we needed

Nice meal good service pleasant staff. And good value . Recommended

Excellent food and customer service thanks to all. Greg & George

Emma our server was brilliant , nice food , good quality

Good food, nice atmosphere, friendly service, value for money. Highly recommended.

Very pleasant atmosphere on the restaurant. Good,efficient service from the waitress.

Easy to book online. Staff very welcoming. Great service and a delicious breakfast.

Food OK but service slow considering there were only 3 tables occupied. My main course came several minutes after everyone else's. Wine very expensive.

Excellent food and service. Look forward to going back. Thanks

Food & service good, menu with good range, a bit noisy.

Awesome food and quick service!!!… I got the table near window that I wanted

We arrived later. Staff were amazing and helpful. They made sure we had enough time to have pudding before the theatre. Thank you