Another very pleasant lunch at cote. Consistently good, in all respects!

A lovely Saturday morning brunch with friends. Nice relaxed atmosphere. No pressure to leave table. Good food and value for money we will definitely return. Excellent

What a fantastic evening. Food was wonderful. Staff amazing. Alanis was brilliant a real credit to your restaurant. Would highly recommend. Looking forward to coming back later in the month.

We usually eat at your Bury St Edmunds Branch so it was nice to have a change at Bishop’s Stortford. The staff were courteous and helpful. We enjoyed the Kir Royales beforehand and the food was good.

Quick faultless service , polite staff , yummy food !

The noise level was better than previous visits. Service was very good, but the waitress didn't fully comprehend my fairly well done" for my steak after my son had said "medium" for his. Mine was slightly over done. but the waitress was excellent otherwise - attentive, cheerful and bright. We are fairly regfular visitors and will go again soon.

We had a lovely lunch 3 courses from the set menu. Everything was well cooked and well presented.

Great food very good staff the attention you got was just right food was lovely portions perfect couldn’t find anything wrong a very pleasant experience perfect valentines evening

Food good value and good quality for a chain restaurant. Friendly staff.

The food was good , except the steaks . Most of the wine was out of stock . Service was incredibly slow , Probably would only go there for breakfast As they do a nice fry up

We normally enjoy the Cote experience, but in this case it was spoiled by: - the restaurant was uncomfortably cold, even sitting at the back. The front door needs proper draught protection - the waiter was pushing to sell extras, served me before my wife and generally made eye contact with me rather than both of us. His attitude could have been better - we came early at 6.15, but the main course took so long to arrive that we had to leave in a hurry without having a desert as we had to get to a concert - staff were friendly otherwise and food good quality and value

Booked a table for two for 20:00 on arrival asked to wait as table wasn't ready although plenty of empty tables on view, waited 15 minutes at the door feeling a little bit awkward. Log time before waitress finally came to our table. Asked if we would like any bread and olives and took food order, started came after around 25 minutes wait - no olives or bread - asked for them to be taken off of the bill. Main order took a long time to be served, relatively simple Rib eye steak and frites! Small side orders. Dessert again took a very long time to be served. Didn't finish meal until around 11:00. We had just been away to Madrid for a long weekend all of the restaurants visited were much quicker food better and value for money better. To top it all there was a 12.5% service charge!!!! which I asked to be removed and did not leave a tip, which is very unlike me. Apologies to give negative feedback but its a shame, the Bishops Stortford restaurant is in a prime position and is decorated quite nicely and usually a good atmosphere.

All five of us really enjoyed out meal and time spent in the Bishops Stortford Cote yesterday. The restaurant was very busy but the service as always was very good.

Excellent as usual. Great service and great food. Friendly staff.

Lovely food, great service and very family friendly but also would suit for a romantic meal and parties for adults. Took my daughter as a valentines treat with her friend. Both kids and I enjoyed. Refreshing to see gluten free diet well catered for too.

Beautiful meal courteous service! We always like visiting Cote in Bishop’s Stortford.. Our family party all enjoyed themselves and agree with my comments.

another enjoyable visit with attentive staff, great for a Mother's Day celebration. Breakfast as usual was lovely and the whole group had a good time.

another enjoyable visit with attentive staff, great for a Mother's Day celebration. Breakfast as usual was lovely and the whole group had a good time.

A bit noisy - as usual, Went eafrly last night and thought it woulde be quitter because of the westher - it wasn't.

It was our first time we couldn’t have what we wanted on the lunch time set menu, as they had run out of that choice. So a bit disappointed, however we did enjoy what we had instead.

Lovely location. Good food with wide food selection, great service. Thank you for accommodating our group.

Friendly service, efficient service, all round good experience and good food

Very good for our regular pre-theatre visits. Food and service hits all the right buttons.

Overall a pleasant dining experience in comfortable surroundings and seating. Staff attentive and good service despite being busy. The food was hot, well cooked and off good standard.Free Gin cocktails an added bonus!

Lovely lunch as always and great drinks and service too. Lovely lunch as always and great drinks and service too. Lovely lunch as always and great drinks and service too.

The food was lovely but the service was very poor. We were left far too long after arriving then the drinks and the food were very slow. Felt completely invisible

Slow service didn’t take into consideration my special request and food wasn’t that great

I have booked several times with my friends and always found the staff to be friendly and helpful. There is always a nice selection of dishes on the menus and the overall atmosphere is good. A bit noisy at times.

Noon, Bank holiday Monday I booked a table for 4 persons for the family as we were going on Holiday. We had to leave at 1.50pm to catch the flight. The restaurant was not busy and yet it took one hour to get the starters. We did not have time for a dessert or Coffee and our relaxed meal turned out to be an anxious wait. Although they took off quite a portion of the bill, all we wanted was to be served.

A great place fo for a quiet meal with family and friends. Attentive staff who were happy to indulge and talk to my young daughter. Had a query on the starter, which was rectified quickky without fuss.

Good food, good service. All staff very pleasant and helpful nice and friendly. The atmosphere was buzzy without being too noisy. On a cold night, it was lovely and warm inside.

Excellent service and lovely food. Previous poor experience rectified this time by the manager and I could see positive changes, true measure of good service is even that happens. Well done Cote

The restaurant was very quiet when we arrived, it was late afternoon /early evening so very few diners in. We were in no great rush as we had an event to go to nearby and we had arrived a little early also. We were seated quickly and given a choice of seating areas. We were attended too quite quickly soon afterwards with a request for drink and the waiter was patient enough to wait whilst I dithered over the food choices. Food arrived about 15 minutes after ordering which is very acceptable, not too slow and not too quickly either(which would have caused me more concern). The food itself was very hot, well presented, tasty and filling, good value for money too. Desserts were offered and ordered an like the mains were appetizing, delicious, vfm and served at the right pace. We settled our bill, said our thanks and left. Overall a very enjoyable experience as a first time user to this chain and one which would encourage me to go again should I need to eat out and find myself near a branch

Lovely food , the service was very good very friendly. Would definitely recommended this Restaurant and will be going back soon. Christina

I had booked early menu for three , nice welcome , we were celebrating a fiftieth , ordered champagne , which was warm Not chilled , waiter spilt champagne on Opening which we all ignored but were not impressed by . Food came in time and was good , we were not attended to through our meal , and as weak times had to get up To get more drinks . All ok not as good as it had been in past , feel lack of managerial presence seems to be reason for poorer customer experience . The kitchen waiter dejuvwfinv the food orders seems to have more floor control than head waiter ? Not sure what is going on

service and food was very good. My husband and I enjoyed our mussels and desserts and our friends enjoyed their special meals for starters and mains.

Great food, good wine, great service as always! Be back again soon!

Great meal and and staff outstanding. A special meal for us at Easter and not disappointed. It is our special place and shall return very soon, Pav a great manager.

Always good food and service and excellent choice options

Service and food quality is getting worse at this branch. You do not seem to be able to keep a team together. Last night's meal was marked by poor service, a lack of attention to detail and improper presentation of main course dishes. The new service staff seemed to be lacking in training. I will be looking for another quality venue.

First time visit and certainly won’t be my last, food delicious, service very good, waiting staff polite but friendly. Good value for money, can’t wait for next visit.

always good, food, service, atmosphere . . . . .

The service has got really slow recently and it never used to be like this. We had to wait ages for our food to come out and it was only when it was about to come out that they told us how long it would be. This has happened a few times now, we used to go there every Saturday but it wouldn't be my first choice now due to the poor service. The staff are very friendly it is just the waiting time

Great food and service every time. That's why we keep coming back.

Food ok but lacking in drink selection unless you like wine. Main meal selection limited and getting unjustifiably more expensive each time we go. Had requested nice romantic table for special meal when booked but was offered a selection of 3 ‘anything but romantic ‘tables after it became clear they didn’t have our booking. Service was ok.

Service was slow but it was Mothers day so very busy however bill was reduced without asking as compensation which was good management . Food was good.

There was too great a feeling of urgency from staffed to complete courses. It does not provide for a more social or private dining experience.

Had an enjoyable celebratory meal with my wife. We had asked for a quiet table and we were accommodated very nicely. Our order was a variation of the one on the menu, and again this caused no problem. The service was attentive. We were told how long the meal would take to prepare, so we ordered more drinks, and these came promptly. Our fillet steaks were cooked and rested perfectly. I thought the pepper sauce had a little to much acidity (probably from lemon juice). My wife thought her gratin potatoes had a little too much garlic. But neither was too much to spoil the meal.

Very average Had to wait a while to be seated even though an empty restaurant Staff pleasant No obvious sign of restaurant manager Which just shows I had a willing but nervous waiter Boudin noir and mussels not available mwhivb was a shame We had a lovely cocktail to Start but confusion with our wine order The atmosphere was not familiar . I'm a local and that familiarity and welcoming feel is no longer there The wait was not long to be served dinner from point of order but it was a pretty average dining experience I'm sorry to say this and I say it with a lot of regret .

Great food and friendly staff Service was good Will certainly be going back Heard the breakfast is good so must try for myself. Good variety on menu

A very enjoyable evening, good food and good service. We will come again although a little more expensive than Cafe Rouge the wine is better!