Service was slow but it was Mothers day so very busy however bill was reduced without asking as compensation which was good management . Food was good.

Another very pleasant lunch at cote. Consistently good, in all respects!

Couldn't do enough for us. I am gluten free, garlic free and dairy free. There was actually a menu with different choices and they also provided decaff tea and coffee - the best meal out in a very long time! The other 4 in the party were also very impressed and the staff actually made us feel welcome and took my needs seriously - a great young team and shining example of the younger generation! Would definitely visit again. Sadly myself and my husband don't live in Bishop Stortford but hope that other restaurants deliver the same excellent service!

A lovely Saturday morning brunch with friends. Nice relaxed atmosphere. No pressure to leave table. Good food and value for money we will definitely return. Excellent

The food was delicious and the service was excellent. There was some confusion with the bill and we were charged incorrectly for two items. They rectified the issue quickly once we pointed it out and that’s the only reason we deducted one star.

My son booked to take my mother and I for mother’s day brunch. We are a tricky bunch, a vegetarian, an eccentric grandma and a super fussy child with add. The wonderful staff could not have been more accommodating or polite. Everyone’s little demands were met with charm and humour and a delicious relaxed brunch. Full credit to the team

The meal was delightful and the food delicious. The evening was somewhat spoiled, sadly, by the concentration of staff given to a large party in another room. Our main course was served piecemeal; those with meat dishes being served a full 10 minutes before those who chose fish, so the vegetable side dishes became cold and had to be reheated and the meat eaters had almost finished by the time the fish arrived. The greatest bugbear was not having any waiting staff to sort it out. We were deserted. However, we were compensated with a reasonable redemption on our drinks bill which we accepted. Next time though, should there be a similar situation, I hope the logistics of service are planned more successfully so that no one is left without somebody to attend to them. It will result in a 5 star review!

We usually eat at your Bury St Edmunds Branch so it was nice to have a change at Bishop’s Stortford. The staff were courteous and helpful. We enjoyed the Kir Royales beforehand and the food was good.

Staff very friendly helpful and curteous, although the starters were late , we had an apology and an adjustment to the bill without asking. thank you Cotes Stortford Paul Sexton

Quick faultless service , polite staff , yummy food !

Great food and service every time. That's why we keep coming back.

Food delicious as usual that’s the main reason for going plus free cocktails. Pleasant surroundings, A clean and tidy restaurant plus staff polite and professional.

We had a lovely lunch 3 courses from the set menu. Everything was well cooked and well presented.

Great food very good staff the attention you got was just right food was lovely portions perfect couldn’t find anything wrong a very pleasant experience perfect valentines evening

Our 2 friends who had the steak, didn't think it was that good. Also the green beans and sauce was forgotten. However, the other 3 of us enjoyed our meal. A reduction to the price was offered and appreciated. I think they were short staffed on Thursday evening.

Food good value and good quality for a chain restaurant. Friendly staff.

The food was good , except the steaks . Most of the wine was out of stock . Service was incredibly slow , Probably would only go there for breakfast As they do a nice fry up

We normally enjoy the Cote experience, but in this case it was spoiled by: - the restaurant was uncomfortably cold, even sitting at the back. The front door needs proper draught protection - the waiter was pushing to sell extras, served me before my wife and generally made eye contact with me rather than both of us. His attitude could have been better - we came early at 6.15, but the main course took so long to arrive that we had to leave in a hurry without having a desert as we had to get to a concert - staff were friendly otherwise and food good quality and value

lovely food and atmosphere. Staff friendly and efficient. Very helpful when we asked if we could move tables - didn't make us feel like awkward customers at all.

Excellent as usual. Great service and great food. Friendly staff.

A wonderful anniversary meal. Juts the right atmosphere and, of course, excellent food. The lamb chops were cooked to perfection and the Cornish new potatoes were sweet and succulent. We will be back!

Beautiful meal courteous service! We always like visiting Cote in Bishop’s Stortford.. Our family party all enjoyed themselves and agree with my comments.

another enjoyable visit with attentive staff, great for a Mother's Day celebration. Breakfast as usual was lovely and the whole group had a good time.

another enjoyable visit with attentive staff, great for a Mother's Day celebration. Breakfast as usual was lovely and the whole group had a good time.

Really good food. Great night. Service was slow, due to large parties, but it did not dent the evening. Will be back again soon. Thanks.

Food was excellen. Had king prawns followed by monkfish and service very attentive Gin and tonic was a nice touch on arrival Tables for two are a little tucked at side we where near the stairs for the toilets

The Rhubarb cocktail was amazeballs and the food was delish first time for me not find of chains but would recommend.

Very good food and nice choice. Good gluten free menu. Waiters brought wrong beer asked for low alcohol and gave us normal good thing we noticed. Complementary cocktails on arrival were lovely.

Great evening - good food.( service excellent as usual) One of the better experiences of food we’ve had recently. Have you changed your chef ?

Great evening - good food.( service excellent as usual) One of the better experiences of food we’ve had recently. Have you changed your chef ?

The menu offered an array of choice. The complimentary cocktail was very nice and the wine we chose was liked by all. The staff were friendly and attentive without being over baring.

Wow!!!!!! What a friendly and warm welcome....we signed up to the newsletter and you guys gave us a free bottle of wine because of it..excellent staff, nothing was to much trouble. Clean restaurant and lavatories as well....we'll be going back.

First time eating at Cote. Food was very good and service excellent. Definitely recommend

Despite a slight problem with a mushroom allergy the staff coped very well. Teresa in particular was exceptional. A very pleasant evening. We really enjoyed our outing.

The restaurant was very quiet when we arrived, it was late afternoon /early evening so very few diners in. We were in no great rush as we had an event to go to nearby and we had arrived a little early also. We were seated quickly and given a choice of seating areas. We were attended too quite quickly soon afterwards with a request for drink and the waiter was patient enough to wait whilst I dithered over the food choices. Food arrived about 15 minutes after ordering which is very acceptable, not too slow and not too quickly either(which would have caused me more concern). The food itself was very hot, well presented, tasty and filling, good value for money too. Desserts were offered and ordered an like the mains were appetizing, delicious, vfm and served at the right pace. We settled our bill, said our thanks and left. Overall a very enjoyable experience as a first time user to this chain and one which would encourage me to go again should I need to eat out and find myself near a branch

Have been to Côte in other locations before, but first time in Stortford. Long waiting time. They forgot to bring my main meal, and they were really awkward about it. Made me feel a bit uncomfortable. Probably won't be returning to this one.

I have to say every time we have gone to Cote in Bishops Stortford we have a great time the food is excellent value we took our friends this time and they said they will definitely come again because the value for money was outstanding. I also have to mention your Manager Marlene she always greets us with a warm welcome makeing us welcome fantastic service thank you Marlene and your team

Normally this is our favourite restaurant. We haven’t been for a while and all the staff had changed again and not for the good. It was a very busy evening but the wait for our starters was far too long, we were compensated with free drinks though. Our main course was also a long wait and to top it all my husbands dessert was cold after another long wait (and the restaurant was a lot quieter by then). In the past we have found the service to be really good and friendly, this time service was very disappointing with a somewhat grumpy waiter. We like the layout of this restaurant with all its quirky corners which is why we return (and the food which is normally good) but the service in Bluewater and London (off Oxford St) is far superior in speed of service and friendliness.

service and food was very good. My husband and I enjoyed our mussels and desserts and our friends enjoyed their special meals for starters and mains.

Great food, good wine, great service as always! Be back again soon!

Great meal and and staff outstanding. A special meal for us at Easter and not disappointed. It is our special place and shall return very soon, Pav a great manager.

Service and food quality is getting worse at this branch. You do not seem to be able to keep a team together. Last night's meal was marked by poor service, a lack of attention to detail and improper presentation of main course dishes. The new service staff seemed to be lacking in training. I will be looking for another quality venue.

The smoke detector went off while we were having our meal. Staff made no attempt to apologies!! The restaurant smelt of smoke!! Rather a disappointing experience. This is a shame as normally staff are very friendly and attentive. We paid the bill and staff did not even say “good bye”

Table for 6 on Mother’s Day. Two of our party are in the 80s. Requested a booth and did get a very nice table but it was up approx 6 steps and right beside the door to the outside space. I had to get up from my seat 3 times to close the door as it was very cold and guests and staff didn’t always close it behind them. We did ask about moving but it was very busy. By the time our food arrived we had settled in and very few people went outside so we stayed where we were. Took a long time to get service but did have a lovely waitress who confirmed our order back so we didn’t anticipate problems. However one starter was wrong and by the time the correct one came the rest of the party had almost finished. Then half of the mains came out followed by a large gap where we had to chase up the rest. We had to get the people who had food to start and not wait or it would have been cold. The sides did get cold and had to be replaced. Finally more of the mains turned up apart from one. Apparently the order for the last main didn’t make it to the kitchen! Thankfully it was mine so I just ate quickly when it did finally arrive. We decided not to chance having dessert as we had been in the restaurant for 2 hours at this point. We received many apologies and money off the bill but it didn’t quite make up for a ruined Mother’s Day special dinner.

Excellent food, great service, couldn’t fault it. Very nice place to eat

Lovely food really tasty , would definitely go there again. Nice atmosphere and lady that served us was very attentive and friendly. Great place to have our breakfast

We went for dinner and a girlie catch up the service was great. Our cocktails were lovely and we had a really nice evening. The restaurant was busy and buzzy.

Service excellent. Chefs seem to have no idea about cuisance For the second time we have been served with either undercooked it over cooked meat. If you ask for medium: rare it comes up saignant/ if you ask for Med - well done - it comes up / the same NOT GOOD ENOUGH...

Service excellent. Chefs seem to have no idea about cuisance For the second time we have been served with either undercooked it over cooked meat. If you ask for medium: rare it comes up saignant/ if you ask for Med - well done - it comes up / the same NOT GOOD ENOUGH...

Lovely - very accommodating ! Staff were very helpful and friendly. Atmosphere was lovely and food was very tasty. When adjustments were asked for due to dietary needs they were able to accommodate.

The service has got really slow recently and it never used to be like this. We had to wait ages for our food to come out and it was only when it was about to come out that they told us how long it would be. This has happened a few times now, we used to go there every Saturday but it wouldn't be my first choice now due to the poor service. The staff are very friendly it is just the waiting time

Have visited several time’s but not been for quite a while.Our adult son chose Côte in Bishops Stortford for his Birthday family meal. Booking online was so easy and when we arrived to find it fairly busy(which was surprising for a Monday evening),we were glad we had booked. Can not fault any part of the evening,it was so lovely.Charming staff(waitress and manager,both very personable)and the food was delicious and excellent quality. The 5 of us had starters and mains,from the set menu,à la carte and the March specials plus sides,and all plates and dishes went back empty! We were too full for puddings but as I had written on the booking form that it was our sons birthday,the lovely waitress brought out a chocolate mousse with a message on the plate and a lit candle so we could sing ‘Happy Birthday’.A really thoughtful touch which was ‘on the house’. So thank you Bishops Stortford Côte so much for a truly wonderful evening and we shall be returning very soon and definitely coming more regularly again.

Service excellent as usual, waiting staff are just charming. Food very good, never had a bad meal in Cote! Altogether a very pleasant Sunday afternoon.