Côte Charlotte Street

Was a quick lunch during working day. Still able to enjoyed the meal and good.

The set menu was not up to standard. The portions were small and salty . I gave it a go because last week in soho cotes I ordered from the ala carte menu and my rib eye steak was quite fatty. I feel that the food has become hit and miss of late. Sometimes it’s good and other times not so. The staff were attentive.

Upon entering the restaurant the lovely Portuguese Maitre d' followed by the effervescent understudy in the yellow dress rushed over to welcome me. I was given a lovely table for four in spite of the fact that there were only two of us dining. Some really cool music was playing. I had not noticed that before and the noise levels were not too bad this time, but then it was early evening. My friend and I had the pre theatre menu both the charcuterie platter which was ok but the meat was rather dry and the pate rather stringy. Butter would have helped. My friend had the steak frite (as she always has) she asked for it 'bloddy' but it arrived looking rather leathery. I had the beef en croute: delicious! I had asked the Romanian waiter and he had recommended this his favourite dish. He couldn't do enough for us. All in all a super evening.

Very nice meal in a friendly and relaxing environment. Service was prompt overall and food very tasty.

Very good experience Very good service and lovely atmosphere. I will be back with my friends soon.

Slow service. We asked for more water several times but both the waitresses forgot. We also asked to check how long the starter would take and the waitresses both forgot to come back and tell us. One of the starters came with our main course.

The food was good and also good value. Felt comfortable and not rushed to leave.’ Would recommend.

Our bolthole after visits to the British Museum. Usual wide choice on the menu, excellent value and service.

Very little to criticise here. It's good value for money - excellent choice on the set menu - terrific friendly service. One of our party was disappointed with her main course - a rather stodgy and over-garlicked butternut squash risotto, but we were all happy with everything else. Only issue for me is that the tables are too close together [in the front of the restaurant] and the noise level too high.

The staff were extremely friendly; we were given a private area for a group of 18, and the food was excellent. Absolutely super.

Good food although service was patchy and disjointed although individual servers were very pleasant.

Friendly and efficient service with good quality food. Would recommend.

We had a lovely dinner. The customer service was great and it was just the perfect place to eat and drink.

Food mixed up (despite pre menu for 11), some guests had nearly finished their main meals before others received theirs. Food was cold and clearing up took forever, we just had dirty plates in front of us until the next course arrived. We had many apologies from waiter. We had to ask for water and serve our own wine. Seemed somewhat disorganised. Also, food was not as good as usual, very disappointed. I asked for my steak to be medium, my plate was full of blood.

Everything was fine - food, service (helpfulness and waiting times), noise level, etc. Very pleased to be able to use our usual table at the end of the alcove.

Really lovely lunch - excellent service, lovely staff, who thoughtfully gave us a nicely tucked-away table, great food. Excellent Lillet Rose cocktails! I would have given it five stars without any hesitation whatsoever if we hadn't discovered when we got home that some of our leftovers were missing. Very disappointing.

We had a lovely meal from the prestige set menu. The service was excellent, the Kier Royal puts us into a good mood straight away. the free water is always warm and must have been standing for hours. But the waitress willingly brought us a cup full of ice cubes.

Very reliable chain for food, service and value. It’s a shame that all the restaurants I have been to have the same problem with noise levels. Impossible to hold a conversation and puts me off going.

I can’t recommend this restaurant highly enough. They coped wonderfully with our party of 20 yesterday, all choosing from four different menus and some choosing just a main and others a full three courses. We had booked an alternative venue last March and were let down with a week’s notice. Cote managed to give us a private area for our school reunion of ladies of a certain age and our waiter coped fabulously. If they’ll have us we will be back next year!

Excellent as always. Food great. Service really good. Recommend to a

Lovely meal and super quick service - a little noisy but hey it was very busy

Great food, great staff, great experience! I can't wait to come back!

Great service, lovely staff and great food. Will definitely be back for another wonderful meal at Cote, Charlotte Street!

Good food, good choice at a reasonable price. Pleasant helpful service.

Service was very good as was the food...main menu is great and nice to have a specials menu too but a third menu is overkill! Would always recommend..

Lovely evening, thank you all staff at Cote Charlotte Street. From first greeting through to our leaving, it was a lovely experience!

Food was lovely and staff could not have helped us any more. Was a brilliant atmosphere perfect for before a show! Will be returning when back in London central

Excellent visit excellent food really friendly staff can’t fault it!

One of my favourites to come back to time and time again

Really good visit really nice food excellent service can’t fault it

Good as always nice food good stuff recommend it to anyone

Another good visit to this restaurant really enjoy it can’t really fault it

Excellent food excellent service really good atmosphere can’t fault it

Good food, sensibly priced. Pleasant service. Enjoyed the whole meal. Have visited various Cotes and in the vast majority of cases it has been very good value.

I have had many breakfasts at this place and the Formule 1 is normally really delicious. But his time the poached eggs arrived cold on a piece of rye toast which must have been toasted a couple of days before: rock hard and not good for my teeth. I sent the plate back which was the only thing that was hot. I was then served with a better hot breakfast. However the chef prepares the poached eggs and toast in a relatively quiet breakfast restaurant should be looked at.

Excellent breakfast and good coffee. The staff were very charming. I'd certainly come again.

Popular restaurant during lunch, lovely main.. downside, slow service and cold starter i ordered the pork and egg croquet. I had to ask for the bill 3 times and I understand it being busy but pay attention to customers who sit outside. I therefore didn't want to pay gratuity service which I felt obliged to pay!

We visit your restaurant several times each visit we make to london ... three months each year. This visit had some challenges with our server. He was pleasant enough, but he either had difficulty hearing or with language. It was very difficult to communicate our choices to him. Towards the end of our meal, we had to hail him in order to be provided with the dessert menu we had requested. Our food was well-prepared, as usual, but service needed improvement.

The food was up to the usual high standard. Service was generally helpful and pleasant but on occasions was not very attentive and a bit casual. What I personally found least pleasant was the noise level, which on occasions made it difficult for me to hear the two people across the table from me. I've lunched at Charlotte Street several times, and the noise had never been an issue before. We were unlucky to have loud people at nearby tables. It would also help if there were soft furnishings to mitigate/absorb the noise.

By their own admission, service was not great today. Slow and inaccurate. Things missing from order, things delivered that weren't ordered. Not their best day. Am sure they are better than this - as their apology showed that they hadn't met their own standards.