Reviews of Il Casteletto (53)
Read what people think about Il Casteletto! All reviews are written by verified Quandoo diners.
53 reviews
53 reviews
- Most recent
- Highest rated
- Lowest rated
Unfortunately, I can't comment on the food as I didn't get a chance to taste it. As I had booked via quandoo but had I voucher I was told I couldn't have the table I booked, even though I was seated at it with my coat off. Rather we had to suffer the humiliation of putting our coats back on and leaving. Whilst I concede I made a mistake, the table was still booked, the restaurant was by no means full so I thought the manager would be more customer focused and forward thinking. Had he let me stay I may have liked it and returned again and again, particularly as it is local to me, as it is I will never set foot in the place, and with such a poor display of customer service wouldn't recommend anyone else does either
The food was ok, presentation of my main meal was awful and pudding was dreadful (creme brûlée). The little quite tuck away restaurant was sweet.
Lovely meal before theatre visit Staff very helpful and catered well for a special diet We will return another time and enjoy our time in London
