Reviews of Il Casteletto (52)
Read what people think about Il Casteletto! All reviews are written by verified Quandoo diners.
52 reviews
52 reviews
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Unfortunately, I can't comment on the food as I didn't get a chance to taste it. As I had booked via quandoo but had I voucher I was told I couldn't have the table I booked, even though I was seated at it with my coat off. Rather we had to suffer the humiliation of putting our coats back on and leaving. Whilst I concede I made a mistake, the table was still booked, the restaurant was by no means full so I thought the manager would be more customer focused and forward thinking. Had he let me stay I may have liked it and returned again and again, particularly as it is local to me, as it is I will never set foot in the place, and with such a poor display of customer service wouldn't recommend anyone else does either
Lovely meal before theatre visit Staff very helpful and catered well for a special diet We will return another time and enjoy our time in London
