Reviews of Jackson and Rye - City (552)
Read what people think about Jackson and Rye - City. All restaurant reviews are written by verified Quandoo diners. Learn more about Jackson and Rye - City before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jackson and Rye - City and book a table with confidence!
552 reviews
552 reviews
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Slow to take our order. Quick to give us a bill before we'd asked because they wanted to table back. Food was very good though they never brought the hot sauce as promised.... overall ok but the Soho branch is preferable, much fun and relaxed.
Usually excellent, but felt very rushed and food was clearly all pre-prepared and left out. Obviously they have decided to prioritise footfall over their usual high standards over Christmas, although prices remain as before... Service very good, let down by the kitchen.
Lovely atmosphere. Had the chicken burger, very good and lovely house red wine. Good service. Only minor criticism - coffee wasn't the best. Definitely recommend.
Food (which was good) arrived quickly but had to wait a while to order a drink. Felt like we were being rushed out of the place. We were initially seated on a terrible table by a pillar but I was able to get us moved thankfully.
Nice setting and atmosphere. Food was good however the service was a little slow but allowance should be made due to the time of year.
Was recommended by a friend. Good food and good service. Relatively simple menu but I would be happy to go again / recommend to friends and family.
Chowder starter was cold then it was just warm once I’d waited 10 mins. The ribeye steak was tough. Every mouthful was a chore. I’ve had leather shoes more tender !!
Food came out before water or wine?? Food was nice but that's it, also got charged for water that didn't arrive too so had to wait for 5 minutes for a new bill, food was ok though, would say Goodmans burger is better and you get bread for free and better service
Food was great - the mains, the sides, the starters and the dessert. Very good location and the service was on point. Would definitely go back!
Good atmosphere, nice food (reasonably priced) and a good selection of wine. The reason I didn't score full marks was that we had a drink at the bar on arrival and the service was appalling - slow response, we had to repeat one order to 2 different people, then it was topped off by the waiter spilling the drink on one of my guests and then not making much effort to apologise or mop it up. However, after this the dining experience was very good.
The Starter was the worst I have ever ever tasted. It was like spam...... The chef should be sacked immediately. It was rubbish. Never never never will I go back to this restaurant again......
Lovely restaurant in the heart of the City with a good selection of food options. Only negative was the size of the cocktails, one of which was barely half full.
Great bar, good and varied menus and wine at decent prices, excellent and helpful staff with unpressured service and really nice relaxing atmosphere and spacious tables.
The welcome given and service experienced were excellent. The environment was just as expected and without being cramped, plus the food and drink were good value.
Service was slow - 30 minutes for two cocktails. We ordered 3 of the same cocktails in that evening (amongst others) and some of the glasses were half filled. I ordered the risotto which was luke warm, undercooked and tasteless. Pretty disappointing all round.
Lovely high ceilings, good range of tasty food, friendly service, conveniently located in the City of London, a good destination for either lunch or drinks
Duck salad was okay but a bit underwhelming given the price (just lettuce and some duck - no tomatoes or any other veg). Most of the duck was sliced but there were some random dry shredded bits too
we went there with brokers for our Christmas lunch, we go there often as it is very nice, good food and always very friendly staff.
This was my second visit. We had lovely food, and service throughout. The venue is cozy, and the overall experience on both occasions has been great, and I'll sure go again.
It is the busy time of year (Christmas season) but there was still good service and it was a comfortable dinning. Would use the restaurant again.
Fantastic, food was delicious and the staff were fantastic. Helpful and accommodating. Only con was the food was brought out very quickly, so we didn't finish our starter before the main was brought out which meant things got cold.
My first time and Jackson and Rye and would definitely go back. I had the prawn linguine which was really good. The Staff were very attentive.
Ruoka oli kuivaa seka mautonta. Palautin paaruoaksi tilaamani lohen, tarjoilija vei annoksen pois ja sanoi keskustelevansa kokin kanssa. Minulla ei tarjottu uutta annosta, eika tarjoilija enaa palannut poytaamme ennen kuin han toi laskun. Lohi annos oli mukana laskussa, josta pyysin sen poistamaan, samoin kuin siihen automaattisesti lisatyn 12.5% tipin.
Great service but unfortunately the food was late and the burger was cooked to a crisp and no where th emedium it should've bee. Also the wings average at best and undercooked near the bone. The manager did take the burger off the bill and gave us a free round of drinks. As I said the service was fantastic and the staff were engaging - the food let them down a little. IT's worth noting I have eaten at this branch before and the steak and bbq platter were on point. Maybe it was an off day.
Excellent service and amazing food. Pretty busy for lunch time, but we were not rushed at all. Would definitely recommend and will come back soon.
Great service, surroundings and food. Not the best red wine by the glass selection (restaurant more focussed on whisky) but it did not spoil the meal. Lovely!
great staff good food, served in a timely manner, our servers were very polite and she recognized me from a previous lunch, which was nice.
Good food, slow in coming. We had the sea bass fillet and side broccoli with almonds and the shrimp burger which was nice for a change, great chips with skins. Would go again to eat the beef burger as they looked great.
Great staff awesome food. Loved the atmosphere and the food is excellent. Only slight negative is portion sizes were bit on the small side . Great service however
Average food. The knowledge of the menu was bad and service a bit slow. The King Prawn Linguine had big chunks of garlic in which wasn't very nice. Sent the chicken wings back.
Jackson & Rye are a team favourite for lunch and Breakfast. We've even booked a Christmas lunch. The food is great and so are the cocktails!
Service was slow - you didn't have enough people on to cope with demand - it took 30 minutes from asking for the bill for someone to come and take our money
I came here for Thanksgiving dinner, the menu had good variety and everything was delicious. Very lively space with quality service as well. Highly recommended.
Bad service. Food took 45 mins to reach table. Steak over cooked and burnt. Atmosphere not great. Venue far too big. Restaurant no where near full at 9pm Friday night. Who in their right mind would open a mediocre steak restaurant directly opposite arguably one of the best steak restaurants in the world??? This being the wonderful Goodman. The only reason I didn’t go there was that it was booked solid!
Great food, looks and feels like it should be more expensive than it is. The staff were friendly and attentitive, drinks were reasonably priced for London. Going back next week. Would recommend
Service was not on par. We kept having to wait to be acknowledged. Food was basic, not as good as last time I dined there. Not convinced on taking my client there again.
i had the steak which was yum and cocktails were really good!
Thanks for a lovely evening - the food and atmosphere was good. Some drinks took a while and when asked they apologised and fixed it immediately!
He food was warm not piping hot and the drinks too a long time to come. We had to finish a meal and wait for a glass of wine to arrive after we were done. TBH that's not good service for the amount we paid.
Always a pleasurable experience when I dine here, the service is first class, the attentiveness to our needs is amazing. I would definitely recommend here to friends and family.