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4.8 /6 Excellent 66 Reviews

Jackson + Rye - Richmond

Richmond American £££ +100
1 person
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About Jackson + Rye - Richmond

In-the-know foodies and hip Londoners can all confirm that Jackson + Rye is an exceptional location for dining and drinks, and we couldn’t agree more. This place is as good as it gets for American cuisine, with all-day breakfasts and hefty portions ensuring that you’ll always leave feeling satisfied. From their location at Hotham House on Richmond’s Heron Square, the crew at this down-to-earth restaurant and bar work tirelessly to bring you food that’s comforting and sophisticated at the same time, with cheerful service much like that of a cosy diner in the States. Of course, you’ll find plenty of different whiskies on offer here, plus incredible cocktails that will delight even the most experienced drinkers. Busy from open to close, Jackson + Rye is best visited after reserving in advance.

Opening Hours

  • Monday 08:00 - 23:00
  • Tuesday 08:00 - 23:00
  • Wednesday 08:00 - 23:00
  • Thursday 08:00 - 23:00
  • Friday 08:00 - 23:00
  • Saturday 09:00 - 23:00
  • Sunday 09:00 - 22:30
Jackson + Rye - Richmond, 1 Heron Square, TW9 1EJ London

Further Information

From the early morning hours until late in the evening, the folks at Jackson + Rye’s Richmond location are dishing out the good stuff and, thankfully, they’re showing no signs of slowing down. With six locations in the city, this London restaurant franchise has grown into one of the capital’s most well-known names and a trailblazer in London’s competitive culinary scene. Found just a stone’s throw from the Thames and close to the Museum of Richmond, the restaurant is ideally located right in the heart of the area at the stunning Hotham House on Heron Square.

Whiskey may be the speciality at Jackson + Rye, but the cocktails, beers and wines on the menu are perhaps just as popular. Featuring everything from American IPAs to drinks like the bar’s special Maple Negroni, this happening hangout has something to please any palate. As far as the food goes, Jackson + Rye’s traditional American dishes are your best bet, especially their fall-off-the-bone smoky rye-glazed pork ribs or the Southern-style buttermilk fried chicken with spicy slaw and Cajun sweet potato fries. If you manage to save room for dessert – and we sincerely hope you do – you’ll be spoilt for choice with sundaes, sorbets, cakes and cobblers galore. Stomach growling already? Don’t wait another minute – Jackson + Rye is just a reservation away.


66 Reviews

4.8 /6 Excellent 66 Reviews
Noise: quiet
Service: friendly
Quality/Price: cheap
Atmosphere: entertaining
Waiting Time: short
Food: delicious
23 6
26 5
7 4
5 3
3 2
2 1
1 review so far 6
27.03.2017 07:38

Really nice with great friendly service. Food quality was excellent. Will definitely return and try the Brunch menu. The staff were well trained and offered exceptional service.

1 review so far 6
24.03.2017 09:29

Great food, I had the Cajun chicken. Also great service and super nice waiters. The interior is cozy and comfortable and it is not too noisy

2 reviews so far 6
22.03.2017 22:02

Good food, good service, great location - we had very yummy cocktails, and the polenta hush puppies for the table are delicious. Highly recommend this branch

2 reviews so far 6
20.03.2017 18:56

Very reasonably priced lunch - main course and glass of wine. Lovely table at window and a perfect place to meet a friend for lunch. Good selection of food to chose from the menu. We enjoyed our baby back ribs and mushroom pasta - such good value.

1 review so far 5
16.02.2017 07:17

We had a great time and a delicious brunch on Sunday. We had a lovely table by the window facing the river Thames. I don't remember the name of our waitress but I am sure she was from Texas, she was very friendly and extremely helpful. The food was great. The ribs could be a little cheaper but the rest was amazing, I had the banana pancakes and the cheese omelette with potatoes, yum!

1 review so far 3
23.01.2017 20:20

I have been there a couple of times before and have always really enjoyed my meal however this time the food was very average. I had the short rib and it was really dry, I think previously they served it with a sauce however this time there wasn't any. My friend had the pork ribs which were also very dry and quite hard to eat because of this. Our waitress was really lovely and so helpful but our starters and main did take quite a while to arrive. I'm hoping they were just having an off night and things might be better if I return.

1 review so far 5
27.02.2017 15:36

Great experience! We'll be back often! :) Things to improve: Avo Ricotta salad we had to start had half an avo - we had ordered it again as there was a decent amount of avo (at least a full one) on previous order. Double Rye arrived single, without ice, then with ice in and not on the side as requested.

1 review so far 5
01.03.2017 18:41

A very good place to spend a cold and rainy lunch time. Good views, tasty food with a decent deal and friendly and efficient staff. The only thing that was not quite right was that one of the main course options was not available (apparently some of the ingredients for the new menu had not arrived). Overall a success.

1 review so far 4
13.03.2017 13:51

Was fine. Food was okay but nothing I would rush back for. Buttermilk chicken was delicious but fries chewy like they had sat in cold oil and were then reheated. The brioche bun had nothing on it and there was no salad that was not ordered on the plate. May just be me but i expect lettuce and tomato min on a burger. Service was okay albeit a little slow.

1 review so far 5
27.03.2017 07:15

Lovely first time visit at Jackson & Rye. Went with my daughter for mothers Day. Had a lovely table near the window with great river views. Staff were very pleasant and attentive without being intrusive. Food was great - I had the fillet steak which was cooked to perfection. Definitely will visit again.

1 review so far 6
18.03.2017 18:48

Amazing service - very attentive waitress who was friendly and checked on our food and wine, she was very attentive at all times. We had a specific dietary requirement at our table, our waitress checked and confirmed all was okay with Chef.

1 review so far 6
03.02.2017 07:58

Excellent service - staff friendly however sometimes they would not give you a chance to be social and keep asking you if everything is ok - after all dining out is a social experience and not just about eating food

1 review so far 6
05.03.2017 20:11

Very pleasant and efficient service. Very spacious so you don't feel like you're on top of the people eating next to you. And of course the food was great - we got the baby back ribs and a sundae.

1 review so far 4
26.03.2017 09:21

My friend who I went with ordered squid for a starter and had what tasted like two bits of chicken in it.. she mentioned it to the waitress who confirmed it could have been. We did expect something be taken of the bill but nothing was said. Overall it was a nice experience.. I will definitely go back..

1 review so far 6
08.03.2017 09:46

The service was brilliant, we rang ahead to say we were stuck in traffic and they were very good about it and kept our table for us. The food was amazing and the restaurant itself was wonderful!

1 review so far 6
10.03.2017 17:22

Great food and really lovely staff as usual. Some of the chips came up not very hot but this was dealt with very professionally and without fuss. Will be returning without a doubt.

1 review so far 5
29.01.2017 17:06

Delicious food and great atmosphere. Staff very nice and helpful, but we sometimes had difficulty attracting their attention as they didn't look around as much as they could have done. But overall, a good experience and would go back.

1 review so far 6
05.02.2017 17:19

A great experience. Slight confusion with the mains but the waiter gave us a toffee pecan pie on the house to make up for it. A kind gesture that actually wasn't necessary.

1 review so far 5
23.03.2017 10:23

Great service, amazing food in lovely surroundings. The menu is traditional but with a few Interesting twists. We chose from the breakfast menu but all menus had desirable offerings. I would definitely recommend Jackson and Rye to friends.

1 review so far 6
25.02.2017 14:41

Love this place, great food, friendly staff and good location - what's not to like!! The huevos rancheros is the best for brunch and the coffee is pretty decent too! :)

1 review so far 5
01.03.2017 15:20

The location, the staff and the decor of the restaurant were all amazing. When the food came that too was amazing, it made my mouth drool for like 5 minutes before I ate something. Thank you !

1 review so far 6
05.02.2017 18:40

Service was great and the food was amazing! But best of all the smoky Bloody Mary, just hit the spot. And the chocolate Sunday was to die for. Thanks :)

7 reviews so far 5
05.03.2017 17:59

Really nice food, friendly staff. I had the buttermilk chicken which was really nice, wasn't too keen on the dry coleslaw served with it m, but apart from that I would definitely recommend that dish!

1 review so far 6
03.03.2017 17:05

fairly busy but the service was still fast and friendly. The food was great and drinks were cold my friend enjoyed her coffee we had a really lovely lunch.

1 review so far 5
17.03.2017 18:47

We were greeted by very friendly, welcoming staff. Nice menu, food was enjoyed by each of us. Relaxed atmosphere and decor. This is a good place to have informal gathering with family and friends.

1 review so far 6
26.01.2017 08:07

Lovely food, very attentive staff, a definite treasure in Richmond. I would highly recommend this place for its wide range of food, and the bloody Mary's as well.

1 review so far 6
25.02.2017 12:53

Our party was accommodated for very well (2 children, a toddler and a baby). Service and food were good. Lots to choose from on the menu for brunch.

1 review so far 6
19.03.2017 14:32

Great food, lovely staff, no waiting. Had something off the brunch menu which is always consistently good. Got a river view this time too, which is a bonus.

1 review so far 4
29.01.2017 14:56

Food is nice quality and served in good sized portions - except for the miserly piece of toast served with the breakfasts. Unfortunately the fruit juices are 75% ice, which is consistent with the American theme, at least. Kid-friendly and helpful staff.

1 review so far 6
21.01.2017 19:14

Wonderful location on Richmond riverside. Great choice of food, snack and drinks. Nice atmosphere, good value and most pleasant staff to look after the customers. Highly recommend.

1 review so far 6
18.03.2017 07:56

Fabulous food - portion size could slightly bigger for the price but still delicious. Plus excellent service. The peanut butter martini is a revelation! Definitely be returning

1 review so far 5
19.03.2017 21:42

Loved everything about this place! Food is good. Reasonable price. Amazing service. Waiters were nice and fun. And the location is perfect, by the river. We will come back for sure !

1 review so far 4
26.02.2017 15:52

Nice location. Food was ok. Chips weren't hot. My salad had hardly any Avocado. £92 for three for lunch. Service mediocre, pleasant but not terribly attentive. No Pinot Grigio, they'd run out...View was good, watching the river and passed bys.

1 review so far 6
11.02.2017 15:38

Delicious light lunch. Good service and not rushed out. I do think the menu needs extending. After visiting a few times now, the menu feels limited.

1 review so far 5
15.02.2017 22:41

Very good friendly efficient service th waitress made some good recommendations. The chorizo prawns were a delicious starter. We really like the atmosphere around the bar area for pre dinner drinks.

1 review so far 5
29.03.2017 09:42

Staff were really great and food was fantastic. There were some extras (ketchup, tabasco) that we requested that took a few times of asking before they arrived, but otherwise great.

1 review so far 5
08.02.2017 06:29

Arrived early for our online booking but easily accommodated and welcomed. Food was delicious and service excellent. Meal was not overpriced either. 40 minute walk from Twickenham but worth it.

1 review so far 6
04.02.2017 20:54

the table was good, the food was good and the service was good. The location by the river is very nice. we enjoyed the meal

1 review so far 6
11.03.2017 12:47

Really enjoyed our first visit, after a recommendation from a friend. Friendly staff, prompt service, good portion sizes and lovely view of the river x

1 review so far 6
26.01.2017 17:35

Excellent food and service. Lovely atmosphere. Staff were there for any needs. Highly recommend. Good value for food. Will be returning for the near future.

1 review so far 6
01.03.2017 08:47

Great service as always , this time round we had kids with us , party of 7!! Excellent place for any occasion , thank you.

1 review so far 3
19.02.2017 12:04

IInitially the table allocated looked quite small and cramped against other tables. The steak and egg I have had was towards well done whereas I have actually ordered it to be medium rare. The portion of eggs and salmon in the Angler we have ordered was too little.

1 review so far 5
14.02.2017 22:59

Very kind, helpful and willing staff. It was very difficult to decide what to eat as it all looked so good. Would very much recommend the chicken wings!

1 review so far 5
03.03.2017 21:12

Nicely situated on the river. Lovely atmosphere and service. Food was ok but both meals really salty unfortunately. Would maybe come back and try something healthier next time.

1 review so far 4
29.03.2017 11:58

Coffees only came after we started eating our breakfast. Fries that we asked for were not freshly cooked. Staff were pleasant but unsure how they would cope if the restaurant was a lot busier.

1 review so far 5
19.03.2017 16:23

We went there for a Sunday brunch and the restaurant was packed. Great location with river views and the food is nice, although nothing extraordinary. Friendly service.

1 review so far 5
19.03.2017 14:37

Great place, lovely food and excellent staff. Music quite loud but it was Saturday night! Try to get a river view. Salt & pepper squid is fantastic!

1 review so far 3
04.03.2017 10:13

Food not great. Chips dry. Quinoa burger was so bad tasted like burnt bird seed, messy and made me feel ill. It's best to stick with mushroom/halloumi when having a veggie burger on your menu. Pancakes were average. House red wine was very nice.

1 review so far 5
18.02.2017 20:42

Efficient, prompt and courteous service. Delicious and straightforward breakfast menu at reasonable prices. Excellent location with riverside view. The washrooms are delightful in their own right!

1 review so far 5
30.01.2017 09:45

fab food & service - really enjoyable experience - buttermilk chicken wings were to die for!! Recommended restaurant! Good location right by the river! Do it!