Read reviews about Mala Indian Restaurant here! All reviews have been written by Quandoo users that have already booked and eaten at Mala Indian Restaurant. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Mala Indian Restaurant.
It was such a nice evening and the food/service was fantastic!!
Perfect service, professional and friendly with excellent meals and an especially large vegetarian menu. We would recommend you have a look at this fantastic restaurant if you're in the St Katherine's dock area. Highly recommend.
fabulous food and fabulous service can't wait to visit again
Good Service and Good food and excelent Location. Definetly a place to yo Back
Probably the worst value for money I've experienced. On arrival there were two small children behind the reception desk and no staff who were all sitting in the bar. One eventually came over to us and then told us our table wasn't ready, would we like to go for a drink in the bar. We went to the bar and stood waiting to be served a drink but there was no bar staff and no one came to offer service, we then were told (without having managed to order a drink) that our table was now ready. We got to our table and had to ask 3 times to order some drinks and had to repeat that order twice with the waiter having to take the number of the bottles of wine as he didn't know what they were. Eventually they arrived and we ordered food. I asked if we could have poppadums served with the starters we ordered and I was just told a flat no they would come first! The starters came and they were fine, nothing special but perfectly decent. The waiter started clearing the plates away from some of the table while others were still eating. The mains then came and the food was pretty good but the were no heaters to keep the food warm and it got cold very quickly. Getting a repeat order of drinks was a bit of a farce and took ages. Overall we knew we were going to pay substantially more for an Indian meal because of the location but the service I would have expected at the prices they are charging was not forthcoming. It was more like Fawlty Towers than what we would reasonably expected to be a good meal with quality service levels given the prices are pretty much double every other Indian restaurant.
Mala--the food, the staff, the attention to detail...was EXTRAORDINARY. Our group was celebrating a special birthday on the evening of the London Marathon. The day was hot, our table was next to a large and boisterous crowd and we had vegetarians with us and others who were new to the cuisine. Staff immediately sensed our discomfort and moved us. Not only did they provide a complimentary and extraordinary vegetarian appetizer platter, but they continued to offer us a level of service, food and beverage that was, in all ways, superb. Suffice it to say that in a 5-day vacation that included a meal at Ottolenghi, our group voted MALA #1.
Coming from east London and eating in the various Indian restaurants around my home, I was expecting a similar experience here. However, it was much better all round. The restaurant itself is quite large compared to what I'm used too and very pleasantly furnished. No background music at the time, but funnily enough, did not realise this until we had nearly finished eating!!! The staff were very pleasant and on hand but not intrusive, the food was very good, large portions but much more refined than we're used to, Indian fine dining is how I would describe it and then there is the view over St Katherine's dock!! Very good experience and will definitely be visiting again.
I have lived in wapping and On Narrow street for the last 14 years and always Heard good things about Mala, I’ve always walked past and wanted to go in. We ate last night and my fussy fiancé said it’s the best Indian food he’s ever eaten. He doesn’t say that lightly. I loved prawn purée starter and so much more! The owner gave a warm brandy on the house, he was the kindest man. Thank you so much for your wonderful service and delicious food Vinny!
Booked online 2 weeks before event. When we arrived there was some confusion about our table. First we were taken to the main part of restaurant, then we were ushered to a table that was in another part of the restaurant, in a corner, by the kitchen it seemed, but none the less it was a make shift table! Wasn't even laid!! They could see we were not happy. The 4 of us were contemplating leaving, when all of a sudden we were taken back downstairs to main part of restaurant where they miraculously found a table for the 4 of us by the window, and.. decorated with xmas crackers. We ordered popadoms ( which by the way, came without onion salad) and the main meal followed a few minutes later. This was extremely quick! The food was mediocre and sub- standard, it all tasted as if it was a microwaveable meal. We asked numerous times for water, and also had to ask for the table to be cleared. The service was very poor and the waiters were very miserable. When we received our bill, the waiter told us that for our inconvenience he would cross of the service charge... I would have much preferred a free drink at the end of our meal... which is the norm anyway in all our local indian restaurants we go to. Mala has a LOT to learn. Wont be going again!!
Due to severe traffic congestion we were rally late - in fact we arrived about 20 minutes before they closed. Despite this the staff made us really welcome and served up an excellent meal as usual. We can't thank the Mala enough. One of the party is disabled and wheelchair bound, and the staff co uldnt have helped him mor and, what's more allowed us to park right outside on a disabled parking slot. Well done all of you.