Portofino - Hanley

Delicious food but poor service. Disappointed as brought a friend on our recommendation and was a birthday celebration.

Lovely food and a great atmosphere. We would highly recommend this place to eat.

It is a Lovely restaurant, with lovely food, and lovely staff ,

Food was really amazing, and the service was excellent too

Had pre booked to Visited before theatre , waited an hour for starters, far too busy, they could not cope . We waited an hour for starters and then this made us late for the theatre. Ordered sides with main and had to ask for them to be bought to the table as just left sitting on side going cold. Waiting staff tried their best but could not cope with the amount of customers. Would not visit pre theatre again .

Amazing beautiful food, lovely restaurant, really nice and helpful waitresses

The restaurant was cold, the service very slow and the food very poor.

Nice atmosphere Extremely polite staff Fast service of tasty meals

Great food, great service! Food was on point and delicious!

Excellent service excellent food and atmosphere.Happy staff and lovely restaurant

Beautiful food and service, had a lovely evening . Would highly recommend.

Went for the pre-Theatre menu. Good and varied choice, and service was such that we never felt worried about being late for the show. Will definitely do this again!

Was a very busy evening due to the theatre. service of drinks were very good and taking of order. However we had to wait a considerable time for our mains. We weren’t able to look at the sweet menu. Food was very good.

Really good restaurant good food and service was excellent for a pre-concert meal

Really lovely restaurant which we booked after reading reviews on trip advisor as none of our party knew the area for food or drink. Very good service and delicious food which set us up nicely for our evening at the Theatre. Highly recommend

Excellent food, service, and ambience. Great location for the Regent Theatre

Went for lunch for our Anniversary and was amazing, nothing was too much trouble and were really welcomed in there by the wonderful staff, so polite and happy and the food was out of this world seriously! Have already booked for Valentines night in advance.

Very good service and a first class food and a lovely experience

Phenomenal. I really cannot rave enough about the staff, the food and the experience. You've made my partner's 22nd Birthday one to really remember. Thank you so so much. We will be back!

Lovely food and service was quick. Will definitely return again.

We visited in Saturday night as a party of 5 before a theatre performance. It was bustly and there was a good atmosphere. The seating was very comfortable (a round booth seat) and the service very good (apart from them forgetting one lot of drinks we ordered). We ordered off the pre theatre menu which was excellent value and the food was really, really good. The menu choice was very good and as a vegetarian I had several options which is sometimes not the case. All 5 of us throughly enjoyed the 3 courses we had and said it was a shame we lived so far away as we would be regulars otherwise!

The staff were lovely and accommodating and the food was absolutely delicious. It’s also really nicely decorated inside and makes you feel like you’re much further from home than you are!

Food was Great!! Pre theatre menu .. !! We sat upstairs, would have preferred to sit downstairs, we did get forgotten!!

Food was absolutely amazing. Staff were very attentive & polite.

Lovely service, very hospitable environment & good food. The menu was also nicely varied

Excellent friendly service and superb freshly cooked food. Back soon!

The food was good at reasonable prices and a nice atmosphere.

Such lovely staff , 3rd visit to this restaurant and the quality of the food is beyond exceptional.

This is our second visit to Portofino. Once last year, and now again this year for our anniversary. The staff have gone above and beyond for us, making our night very special. The service was lightning quick, every cocktail that we had was delicious - especially the espresso martinis! This is a highly recommended restaurant and we are so grateful for the friendly service. Can’t wait to go again!

Amazing food and service thank you ! Defo be back

Quick service, great food, reasonable prices and staff made sure our food came with enough time to get to the theatre after. Would definitley reccomend.

Seven of us Saturday night, fantastic atmosphere, Marko and his team were exceptional , food and service was amazing, great selection of wines , a must for any fans of Italian cuisine. Harry Foster

Always great. Great food, great service, great price. Thank you

Staff were attentive and quick. Lovely atmosphere and they even wished us happy anniversary

Lovely food & staff, nice friendly atmosphere with good service

Great service great food great atmosphere, thanks . Would defo eat here again

Lovely food, very hot and tasty. Staff all very friendly and professional.

Walked out without ordering, place was half full of very loud people just sitting there drinking , on the way in was barged past by adelivery driver on his way out, wanted a meal at a nice upper-class style restaurant, couldn't even hear my wife across the table, so not classy ,can't comment on the food as didn't bother to stay and order. It was reminiscent of being in a pub bar. Won't ever bother again.

Lovely welcoming and perfect service. Food was absolutely outstanding. 5* plus

Consistently good food. We always go there when we go to the theatre.

Great service and food, will definitely be returning very soon

Lovely meal and friendly service, will definitely be returning soon

Beautiful food in a beautiful restaurant. The service was excellent.

Excellent restaurant the food was absolutely delicious, piping hot, easily one of the best Italian restaurants for miles. Service was excellent, staff and owner very attentive to their customers to ensure you aren’t waiting around for table service. Very very quickly served food, it was outstanding and high quality. Came for an evening meal with a last minute reservation.

Needed a place to eat before a concert at The Victoria Hall. Searched online and this app appeared. Wasn’t sure of where to eat and Portofino popped up. Visited for the first time. Was very impressed! The restaurant from the outside you could arguably say it isn’t as attractive as the inside but don’t let this affect your decision to eat here. It is literally a two minute walk from The Victoria Hall so VERY convenient for theatre visits. Opens at 17:30 but was open to customers before this time so no need to wait outside. The food was so tasty and fresh. It came fast with attentive service and a great environment, even lighting the candle at the table as soon as sat down. Warm, nicely presented and almost cosy interior. Sat in a booth which could be more intimate and comfortable than a table mid-floor. Would certainly recommend this place and should I visit Stoke in the future, will definitely eat here again! Thanks for a great meal to start what was a great evening!

OK food at a reasonable price - from lunchtime menu. Lacked any real subtlety or novelty in regard to flavours but very good value for money.

Friendly staff. Amazing devour and nice ambience. Good quality food. Nice portion size. Prices are good value for money

Great food, excellent service. Liking the newly refurbished dining area

I love it here and the newly refurbished decor makes it feel vert stylish

Great service lovely food freshly prepared. But don’t think they knew about the booking I made online!!!