Read reviews about The Avalon here! All reviews have been written by Quandoo users that have already booked and eaten at The Avalon. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about The Avalon.
Happy environment, great roast , v good staff. Ideal Sunday
That was an amazing experience. I went there to celebrate my little’s girl birthday and the staff was so nice to put a candle on the cake and sing her happy birthday. She was amazed ! And so was I. Definitely will come back for Christmas or New Year lunch
We had a lovely big table and comfy chairs where we and our pet dog could spread out and relax. The service was so prompt and efficient. The food was delicious!
The food was amazing and so the service was great
The food was delicious & the outside space was fantastic. It was only a shame that I can't say the same about the staff. The bar staff and most of the waitresses were lovely but one waitress told us we were in the wrong reserved table (I have booked through quandoo and the table had my name on it) and we would have to move (after being there for half an hour and we had ordered food & drinks) when I said I had made the reservation she said she would speak to her manager. About 10 minutes later, the lady who I assume was the manager came over to tell us to move and that there were 2 people with the same name and the correct one had arrived so we had to move to an inside table. I said I had booked an outside table and she said "did you ring up to confirm this" which I hadn't as I didn't know I needed to. She was extremely rude about this, not what you would expect from a manager, at this point our food arrived and we were unsure if we could eat it there or not, the waiters stood holding our food unsure what to do. We were then told by the manager to "just eat it there" no apology about the mix up, no acknowledgement that they maybe should have put the surname on the reserved tables if 2peoole have the same name. It was a shame as it very much put a dampner on our evening, you don't expect to be spoken to like that by any member of staff, least of all a manager. As I say the food was nice when we were allowed to eat but I don't think we shall be returning.
I had family visiting and they had been here before. My sister was gagging for a steak, so where else would you go to? They have the best steaks in south London. We were on a timeframe and I told the waiter we needed to leave before a certain time to ensure we had food before we had to leave. The dinner was good, service good and the waiter even came and told us the time when I said we need to leave - excellent service. The only downside to the place is... the Mens stinky toilets :-( By the way, they have a fabulous garden at the back :-)
Lovely food as always! The staff are excellent and the food comes quickly! Very good service and I really like that the staff just come and check with you that everything is okay. And that they refill water without need for asking! It´s not long until next time I´ll have a dinner at The Avalon!
Overall it was okay but with a few niggles. Firstly, when I arrived the barmaid was quite rude and dismissive when I asked where my table was. Our food was tasty but unfortunately I had to send my chips back as they arrived cold, and my friend's dish wasn't piping hot either. However, the waiter was very apologetic and brought replacement chips without me having to wait too long. Also, my other friend had the pizza and it looked and tasted very good. I had to pay at the bar as I couldn't get any of the waiting staff's attention, and once again I encountered the rude barmaid who I think just doesn't have very good English and therefore found it difficult to understand me, but rather than say 'I'm sorry, could you repeat that please?' she just got really irritable. I would be happy to go back again to give the place another try, but will avoid that particular staff member! In terms of service and food quality, some of the Avalon's sister venues are better (e.g. The Bolingbroke and The Stonhouse) and are more of a restaurant experience than a pub, and I think the Avalon's prices should reflect that, but unfortunately most other pubs in the area offers a similarly average experience.
I wanted to book an area for about 14 people for my daughter's 30 th birthday and to have bubbly and cake when everyone had arrived. I found the booking process easy and the staff extremely helpful when I did this. When we arrived at the Avalon the tables had been reserved and were in a good place near the windows. Staff so helpful did everything I had asked . Food also was delicious and everyone enjoyed. For me the 1 drawback was that the FA cup semi finals were being televised so I found it rather noisy but I am sure the youngsters didn't! Really pleased with the whole afternoon/evening. Many thanks to the Avalon staff and Frankie who helped make it so enjoyable.
Overall we had a lovely Sunday lunch at The Avalon. However, our waitress did not seem to understand our questions - when we asked if the gravy on the vegetarian roast was vegetarian she said yes and then said it had beef in. We therefore ordered without the gravy but this dish was fairly dry as a result - it would be much better if vegetarian gravy was provided on a vegetarian option.