The Keys - Yarm

The food was really nice definitely will be back soon and the service is great all the staff are happy to help! Thank you :)

Amazing food and outstanding service . We had afternoon tea and the food was beautifully presented. It was my mums birthday and we got pink balloons and pink table runner. She was so happy she cried! Thank you so much

Lovely afternoon tea although children’s one isn’t as good as used to be.

The service is not great. This was our second visit as we really enjoyed the food, equally good this time. However, just like last time there was no offer of more drinks during the meal, the first drinks were so long arriving from the bar that ice had melted to water in the empty glass for tonic water, the waitress thought it was gin for g & t. I asked for a dessert menu, this was declined and the waitress recited 4 items for the festive menu, we wanted to look at all options but felt unable to ask twice. Even though the food is really good the four of us will try another venue next time we visit Yarm / theatre.

Great service and very helpful with all aspects of the booking. Had a wonderful baby shower with no stress or worries! Definitely book with them again.

Salmon was lovely cooked to perfection, only problem there wasn't enough. Could of eaten meal over again. Service was great but didn't have a gin menu lol

We went here for Sunday lunch on a recommendation from a friend. Food was excellent and service equally so, also very reasonably priced, highly recommended to others

Sunday Lunch has normally been very good. On this occasion we were disappointed. The Beef was tough and felt it needed a stake knife to cut and the side vegetables have reduced in quantity and hard, not al dente. The chef and staff were very apologetic and offered a Desert on the house.

Overall experience was good but one meal was sent back twice. Staff were helpful and service was good. The ambience was pleasant and we will revisit

seven of us for sunday lunch, food arrived cold, dishes arrived at different times, side dishes of veg arrived later, no serving spoons with the vegetables, also cauliflower cheese was stone cold had to send back but then all meals were cold had to change two of these. no one came over to the table to ask if we required drinks had to go the bar & order, service was poor we did complain to manager, she gave us free desserts & discount we were not after freebies!! just wanted to all eat lunch at the same time with hot food. yes I would go back to see if things have improved, the food was delicious.

Fab breakfast. Great service. Lovely atmosphere. Will come back for breakfast 100%

Not the usual standard I have come to expect, however staff were fantastic & bill adjusted accordingly, we will be going back as we have many times.

Best Sunday dinner in years. Service was great and barely any wait time. Will certainly be back again and hopefully quite soon as well. Thanks

Service was a little slow considering it was quiet, also several items from the menu were unavailable. The food we did receive was nice though😁

Visited today for afternoon tea for my partners Birthday. We sat in one of the booth’s the service we received was excellent the atmosphere was pleasant and the food was lovely.

Despite the on going work to the dining area, we had a lovely time. Staff were very professional and the food was tasty- portions are huge. Great value👍

Lovely breakfast very friendly atmosphere and staff . Love this place

This is such a lovely restaurant and all the staff were so polite and friendly,we had a roast dinner each and it was one of the nicest that I’ve had!

Good range and quality of Sunday lunch, great service. Meat was very tender across the options. Nothing was too much trouble for the staff. Table was ready on arrival ( had precooked)

Lovely visit to the Keys again. A regular of ours, great for breakfast or lunch. Relaxed atmosphere, welcoming staff and a lovely outside area- perfect for the summer!

Service was a bit slow despite it not being that busy. Menu had no salad options in an extended period of hot weather. Some staff seemed inexperienced or not fully trained

We had good service despite a busy restaraunt, one of the meals was sent back due to not being as required and was corrected with an alternative All enjoyed food and atmosphere

Last minute decision to eat out and decided to to go to The Keys. Excellent service and lovely food would most definitely recommend to others.

Wonderful meal, carefully and beautifully presented. We would certainly go again ! The service was very good , the staff attentive and friendly. I had succulent belly pork with the crispest of crackling - so nice !

Lovely atmosphere, food delicious, the keys is the ideal place to be - right in the centre of yarm ,helpful staff would definitely go again

Our food took ages to come and when it finally came one of the meal was forgotten and then it wasn’t what we ordered. The service was average, they didn’t bring cutlery, etc.

Lovely evening at the Keys. Food excellent as always and also very friendly service from Robyn, our waitress. Haven't been to the Keys in a while but we enjoyed it so much and will definitely be back soon.

Lovely surroundings and staff, Sunday lunch, veg just warm, meat a little chewy. Not sure we’d return for lunch . We may try an evening or alternative menu before we right it off

Very nice Sunday lunch and reasonably priced for the food, the wine was a bit pricey for a house wine though. Would visit again in the future

The starters were superb but avocado and prawn salad merits at least one slice of brown bread and butter. Our mains were not so good. The penne pasta sauce had separated leaving the dish full of oil whilst my partner's belly pork was chewy in the extreme and certainly needed the steak knife provided. Our comments were noted by the waiting-on staff and no charge was made for either main course. This gesture was not what was expected and certainly made us think that the business cared for their customers. We will give it another go and hope for a better experience.

Lovely enviroment . No waiting for our table. Good serivce and the food was perfect. We both had meals from the specials menu and would do so again.

Great service and good food - would recommend the roast pork - it was delicious - plenty of veg and creamy mash potatoes - will definitely be back!

Especially recommended to have lunch at the terrace on a sunny day. Nice atmosphere and awesome food. Main dishes are really big. It is worth visiting.

Not enough staff to deal with number of people and not being able to pay bill at the end in full but paying for drinks then having to pay seperate for meal just because sat in garden! Summers coming so not good

Dom the waiter was 5 *****plus. Kitchen no rice and no salmon very disappointing long wait for food Bar staff took an eternity to serve drinks

Friendly and attentive staff, food ok, good pint of black sheep. Apparently I was fourteen words short of an acceptable review but I couldn’t think of anything else to say.

The service was dreadful: too slow and laid back considering how busy it was, however when we eventually got our food it was very nice

Lovely meal, friendly attentive staff celebrating our 29th wedding anniversary. Stayed for drinks afterwards but the music got a bit loud for us as we couldn't hear each other and ended up conversing by phone!

Had a lovely meal and great service. We were offered the pre-theatre menu and told meals would be prioritised in the kitchen to ensure we were in time for the show. All had pork medallions which were delicious.

A bank holiday Sunday very busy but very well managed Great food as always. Lovely friendly service and very helpful and patient Pleased with my visit