The Keys - Yarm

We waited nearly an hour for food and then wasnt that good on the plus side they gave us a free drink to apologise .

Disappointed. Booked online for breakfast, however on arrival we were told that we were unable to have breakfast as too busy on the run up to lunchtime. We were given a free coffee but had to ask for that first. Shame as we have been before and enjoyed it.

Excellent service.. prompt and efficient. Food was delicious and hot, would definitely recommend and we are planning a further visit on our next trip to Yarm.

Dogs now welcome, with two children scared of dogs, lunch was a challenge. Food and service both ok. I'm not sure if there is a dog-free zone but it would have been nice to have that option.

£12-99 for a Sunday dinner which was lukewarm and mediocre. On the other hand, £4-99 for Eton Mess which was delicious, but I’m afraid we won’t be dining there again.

Meal with friends, 6 of us altogether, and everyone was extremely happy with their food. Staff were attentive, we would definitely go again and will recommend the Keys to others.

Met there for a family celebration, staff were attentive, polite and made suggestion to the more indecisive in our group. Food met expectations and we all had a great time

The food was lovely, the staff very friendly and attentive. Surroundings very nice. Just not keen on having a tv in the booth where we were eating. Unnecessary and distracting. Will request a seat witjout a tv nrct time, of which there are plemty avalable. Overall very nice.

Food lovely,, staff pleasant but the thing which let it down was how slow to get drinks because they came when we got food so no time to have a drink before food came,, we had to ask to order!

We had a lovely meal here food was really nice staff friendly would definatly return Starters more than enough as a main meal we were full just of those we chose mussells and bread basket our mains gammon all delicious

The service was very good, lovely staff. Food was good also. Would be a good venue for a party. Offer a good variety of meals.

The restaurant was immaculate, the service was friendly and warm. The food was of a very high standard and served very efficiently. We will definitely be returning

A lovely meal with very helpful friendly staff. Sunday lunch was lovely and there was plenty of food. Will definitely return for Sunday lunch again.

Went for breakfast - Lovely atmosphere and very relaxing. The food was very tasty. Really quick serviced, order didn't take long to come at all.

Booked online, quick and easy, got a reminder a day before asking to confirm. We had the most amazing afternoon tea. It was faultless. Food was lovely and fresh, scones were warm. Delicious selection of sandwiches, and mini desserts. We couldn’t eat it all. Asked for the remainder to be put in a doggie bag to take home, which was no problem for the staff. I will certainly go back, lovely place and staff. A lovely treat for my daughters birthday. Thank you x x

Food was great but table allocated was noisy and disrupted by staff entering and leaving the kitchen. We asked for change and a table was found after someone had cancelled. Staff always pleasant and attentive.

Arrived prompt at 6.15pm. Whilst staff very polite the time to get a drink and order food was far too long-we barely got our starter & main course eaten when we had to leave to go to a show at 7.45pm. The food was poor-my wife had prawns & avocado for starter which clearly did not see much avocado! The main courses being battered fish for me-fish fine but sloppy batter inside not good- whilst the chips tasted ok-they were a bit soft and oily. My WIfe had Haloumi burger-not good again chips not great. First visit to the Keys very disappointing -but will go again and put this visit down to experience.

Nice meal, however service was a bit on the slow side. The decor is very good and it certainly is a comfortable place to dine.

Very good food at a decent price. Good service and overall an excellent experience in an underrated restaurant on Yarm High St. All 4 of us enjoyed our meals and we will be back.

Waiting times were long. restaurant was busy and quite noisy.

We were welcomed as we went in and taken to our table, the table was already set with the choice of two menus' I picked from the value menu with a choice of 1, 2 or 3 courses, there was plenty to choose from, I chose the black pudding and caramelized apple stack for starter, which was delicious, made with lovely lean black pudding not too fatty and for main I chose salmon on a potato and carrot rosti, with seasonal veg cooked perfectly for me, not soft, nice and crunchy. The portions were a good size, in fact a bit big for me, but the husbands in our party loved the size of them. The service was great, polite, efficient and friendly. Definitely value for money and we will definitely be going back.

Good looking and tasty food, and really great helpful service from the staff. Thanks for a really enjoyable visit, we will definitely return when next in the area

Good service. Nice food. Quick service. Waiters and bar staff were polite. It was a lovely atmosphere and me my boyfriend and a few friends really enjoyed the night.

My wife and myself had dinner on a Saturday night at The Keys, we both ate from the set menu which was brilliant value for money. The food was delicious, the staff attentive and the venue looks great.

Food was lovely, service appalling, an error apologised for however even after that the service went completely downhill. Shame because it certainly has potential is staff can get their act together. Won’t be in a hurry to return yet looking at the menu when we arrived I was making plans to sample the rest 😏

The Keys is usually very reliable and good value with good service and reasonable pricing. My recent visit was not quite up to the usual standard as (I'm sure) the meal was kept hot under lamps for too long resulting in the meat being a little dry. The vegetables were excellent and portions generous. It wasn't massively busy to explain the situation but I would go back. However if this happens again I probably wont.

Service wasn’t great and Sunday lunch was not up to Darlingtons standards. Really disappointed wouldn’t rush back to Yarm but would definitely return to Darlington!

Were kindly welcomed and shown to our lovely presented table! Food was hight quality and there was plenty of it! Would highly recommend and will definitely be back!

Excellent service with a great choice of kids and adult menu. Food lovely and value for money. Staff very accommodating making a 70th birthday celebration very memorable. Many thanks to the Staff

We really enjoy our Sunday lunch here and is our place of choice when not cooking at home. The food has always been really enjoyable, with plenty of fresh vegetables and tasty meat. My son especially loves the Yorkshire pudding. The staff are always happy to help and very friendly. They always make an effort with my 3yr old son too . The children's menu is also very good with a variety of options to suit the children. Would definitely recommend a visit.

Lovely Sunday dinner, set out on plate really nice. Soft creamy mash, tasty gravy, and caramelised red cabbage is scummy. Lovely waiter called Alex was very helpful.

When we arrived at the place the place was warm and we got shown to our table quickly. The good food was what made us want to return though

Popped in for an early tea. Had two courses and drinks. Risotto off the specials menu was a little bland but everything else was tasty. My daughter particularly enjoyed the nachos starter. Couldn’t finish the main courses - generous portions.

As usual the service good, atmosphere good and food great

Friendly and polite staff, lots to choose from on the menu, I had the sea bass and chorizo & muscle sauce which was very tasty. Food was good value and the place was very clean. Nice atmosphere too.

Excellent attentive service and lovely afternoon tea..which included scones.sandwiches. cakes and hit savories with unlimited coffee. There for 5 hours and never once felt rushed .

Never disappointed in the Keys Yarm. Great food, attentive service and lovely atmosphere. New menu from the New Year as well so nice wide variety of food

Had sunday lunch. Food was good, had run out of a fewv things but service was rubbish. Not offered more drinks and bill took a while.

Xmas Day Lunch - overpriced average food - nice staff - rushed out at 4pm - come you can do better than this for £84.50

Very long wait for both food and drinks. Had to find wait staff to chase and order. Yes it was busy but 30 mins for a round of drinks? Not really good enough. Food when it eventually arrived was good.