Firstly there was some confusion as to whether a dessert could be included in the regular fixed price menus with starred items. Our waiter misunderstood our question and was generally of an unfriendly demeanour. In the case of our starters and main courses the quality was distinctly average. Akin to run of the mill pub food. A bill of £120 + seemed to us high, even for the 4 of us, given this very disappointing dining experience. I suggest Carluccio’s need to reflect on quality control and value for money!

A perfect place with good food and a great service.

Really tasty food at a sensible price. Enjoyed ourselves. Great.

Friendly staff, nice atmosphere and tasty food. Can definitely recommend

Service was good, but pizza oven not working and hasn't been for about a month. Which puts the team at the restaurant in a difficult position with customers.

Pleasant and efficient service. Helpful recommendations. Would go again thanks

Friendly staff and the tables were spaced out very well.

Food was good. One of the diners ordered a pappardelle dish and they brought a penne dish instead. When we complained they said “I’m sorry but we run out of pappardelle!”. Staff were super busy but nice to deal with

Overcooked, bland pasta. Overworked but lovely staff. Would not repeat

It was very nice. The food was great but we asked for room temperature still water and we got a cold bottle. The waiter seemed a bit in a rush but in fairness the restaurant was rather busy. Other than that, we loved it.

Booked table for 1730.....ages for order to be taken..food arrived after chasing senior waiter at 1830. We were under pressure to get to RAH concert

Service was friendly and efficient. There was a good atmosphere in the restaurant, quite full but not too noisy

Good food at a good price and enough choice. Good service

Lovely food, great selection of drinks and friendly staff. Will definitely be back

Great food good service good value ill be there again soon

We always have lunch here after visiting the V&A. Excellent food and service.

The service was great and we were well taken care of. Food were amazing too

Great place to have food. Friendly staff and really delicious food

So pleased to find a great Carluccios open with excellent waiter

Nice food and service but the noise level really spoilt things. Less music and more soft furnishings would really help conversation at a reasonable level.

Serving staff were very pleasant. Delighted that the first class tiramisu is still as amazing as ever!

Buona approssimazione dei piatti italiani, la carbonara non era male anche se un po sciapa. Prezzi in linea per la zona, ma venendo dall'italia assolutamente folli.

Very pleasant waitress. We just had one hour and then needed to dash. No problem as food and drinks arrived speedily. Thank you.

It wasn’t busy but no one asked if I needed anything (while I waited for my son) for 15 minutes.the food was good ( not exceptional though) and it was all quite expensive.

Five of us went to the History Museum and booked Carluccio's for lunch. The service was friendly and expedient and the food was excellent. Can't fault it.

My wife is gluten and dairy intolerant. Totally helpful in making sure she had a great meal that met her needs. Good service. Lovely Carluccio food as usual.

Always a pleasure eating at Carluccio's. This was no exception. Perfect service, lovely freshly made food.

Delicious food and friendly staff. I would recommend this place

Enjoyed our visit. Set meal price was ok. The main course portions were a bit smaller than expected but all good other than that.

We had a very enjoyable lunch. Good food and good service.

Lovely food. Fresh sea bass and fish. Friendly staff and relaxed atmosphere

Nice servers and helpful good that’s all for now thank you

Great food, service and ambience. My go to restaurant when in South Kensington!

Great attitude from all the staff. Good lovely & served in timely manner. Thank you

Food was great. Waiters/ waitresses were too diligent in cleaning up. Needed to leave us more time.

There was hair in the food and also a fly in the red wine. At first, when I mentioned it, they ignored me. The second time, when I told them again, they just said ‘sorry

This used to be one of our favourite places for brunch. Sadly standards have dropped quite a lot. The food was acceptable but nothing out of the ordinary. Cleanliness was poor. Several items of cutlery were dirty at our place settings. Teapots and milk jugs had dried stains on the outside of them. Initial service was good but once we had our savoury course no one returned to offer us anything else - we would have liked more coffees and pastries. Doubt we will return again.

The food was fine but the service was really bad. I was dining with my 92 year mother and we were left waiting for 20 mins with no food menus or drinks order taken. I had to cross the restaurant to ask for service . The waiter was hurried and brusque. Not a good experience.

We have visited many times but last night was extremely busy with fewer staff. We waited ages for our starter. The noise level was awful then they put on music so conversation was almost impossible ( they did turn it down when asked) Food was good though

Service was poor, staff were rude, food was terrible. Won't be going back!

Food was really good. Great environment. Only thing is that service is a bit slow (50mins waiting to get the main plates)

Very relaxed. Lovely food.Totally unrushed. Could not be more happy!

Lovely food Excellent service My second visit in a week !

Very good lunchtime service with excellent starters and mains. The Gavi Di Gavi was delicious.

Great food and price - lovely service and location thank you

Great service and food served in a timely fashion; will visit again

The staff was brilliant and the food was very good.

Great service and our waiter was so lovely. Food was amazing.

We had a great time, The atmosphere was very nice and the food and drinks were very good

wonderful, friendly place for a family dinner. we'll be back for sure