Carluccio's - South Kensington

Nice food, too busy, tiramisu wasn't the most tasty unfortunately

Food was unremarkable. This was the first time since Carluccio’s went into receivership and were bought out of their debt. It’s not the same place although the brand name is the same. Pretty ordinary.

We visit London each year from Australia and always dine at Carluccios in South Kensington. It’s always been busy and bustling with energy. This visit was different. It was only about a quarter occupied on a Saturday night at 7pm. The waiting staff needed some additional training. They were removing plates etc whilst one of us was still eating. They bumped us placing crockery but no apology. The table was not laid properly with no salt or pepper mill. We needed to ask for them. The food tasted delicious but seemed to have been not freshly prepared. We were a little disappointed. I hope its standards are not slipping but it seems so. Maybe this is reflected in the attendance.

A very busy restaurant the staff did well and the food was good

Fortunately we booked for 1700hrs, slightly before the rush. But hey, the food was great (beef ragu and my friend had the duck), and the service was friendly from the smiling guy that served us. Keep the prices reasonable and the quality good. We will return soon.

Great friendly service.great choice of food good location as well

The food was lovely and the waitress who took our order was great. After our main courses arrived, however, we were completely forgotten about. We had to flag someone down to ask for the dessert menu, and later had actually to get up and find someone to bring us the bill. The restaurant was half empty. Why was no one taking care of us? Everyone was filling salt cellars and cleaning up. But we were paying customers who hadn't finished their meal.

My wifes food arrived cold We then had a loud mouth unpleasant man with his 2 unruly children put next to us We wont be going again to Carluccios

Friendly and professional staff, food and drinks delivered quickly and delicious!

Bad experience. Expensive for the quality. Everything was completely unflavoured.

Very happy with the experience. Catered for my 3 year old who has a peanut allergy. Glad I pre booked a table as it was very busy.

Just the job before our visit to the royal Albert hall! I booked prior as was Saturday afternoon, food was lovely 👌🏻

Most of our dishes felt microwave heated at the last minute. Cannot be an excuse if it’s a busy lunchtime at this time of year. If anything, we expect beloved restaurants to live up to expectations at these times and when we’re recommending you to friends. Miles away from what I expected from the Carluccio’s I knew. Never coming back.

Great service, nice location!Food was good though expected focacia and oil before dinner