Carpathia

We went for my 40tj birthday, it was absolutely freezing and had portable heaters which just blew cold air. I was told it’s cold outside and there’s nothing that could be done. When I’m spending £100 on a meal for a very special occasion I don’t expect my mum to have to put her coat over her legs because she was so cold. I work in the hospitality industry myself and I’m appalled how a top restaurant like this can trade with portable heaters and to be told it’s so cold outside and maybe I should come back in the summer! When we left because it was so cold I told the front of house staff how cold the restaurant was and all I got was a sorry I then asked for the managers name and was told “erm I’m not sure think it’s joe because the other manager has left”. For such an affluent hotel and restaurant this is not exceptable.

Stunning restaurant with pleasant and expert staff, who are attentive but not too much. The food was cooked to perfection and presented beautifully with good timing.

Booking changed by 2 hours on the morning we were going! Got free wine to make up for this. Very hit and miss service ( very rushed then very slow and had to wave for attention) Food ok but not very memorable. From lunch until around 6pm only a set menu on offer with 1 vegetarian choice that wasn't great. Maybe ok if no weddings, other parties on etc. but won't rush back.

The lady who was serving us did try her best however we never got drinks until we had pretty much finished our meal, The wait between meals was too long we felt it was too busy for good quality service.

wonderful place fantastic views, very pleasant staff and afternoon tea

Fantastic restaurant with great food staff very attentive and friendly especially Claudio and James who looked after us very well for my husbands birthday celebrations would highly recommend

The service in the restaurant was excellent our waiter was friendly, knowledgable and very attentive for our whole dining experience. The food was outstanding beautifully presented and tasted the same. Lovely atmosphere and very reasonable price wise. I will definitely eat here again.

Fab experience; the setting, food, service and awesone violenist, we loved it all. Particularly the great wine suggestions for each course and the amazing cocktails.

The food was beautiful as were the surroundings. The staff are really friendly and attentive but in no way over bearing. The prices are not over the top and if you are staying at the hotel you receive a 20% discount.

the food was delicious and service was excellent our waiter was stefan and when stefan was busy with other tables his colleagues would check on us for drinks or any requests would definitely recommend

Great atmosphere, great food, very good service . We had a very good evening in this historic building that used to be the headquarters of the White Star Line.

2 of us had afternoon tea before our spa day at Morgans Spa. It was 241 (which I'm glad as I don't think it's worth the £19.95 pp it usually is) It was nice, fresh but nothing special. Restaurant is lovely, staff were very professional & attentive. So overall a good experience but next time I'd just choose from the menu I think.

Our meal was very nice the service was good and Resturant surroundings great The price is what you would expect in that sort of Resturant Would visit again

Great venue with an amazing view, nicely decorated, good atmosphere and tasty food. The service and staff was great, live music and good drinks. We had an romantic, memorable evening!

Cocktail bar was much smaller than expected but had a good selection. Seated early and service was excellent. Food was delicious and very well presented. Would definitely return.

Food was very tasty, had 3 courses and left feeling like I’d eaten 3 courses. Lovely ambience which was heightend by the live musician. Very good service and would definitely eat here again.

Very small menu choice. Expensive and very small portions. Staff were very nice but I won't be rushing back ! Had to complain about the quality of the steak but to their credit they did remove it from the bill

Friendly and helpful staff, cosy atmosphere, great food all in a fabulous setting. Planning on returning very soon and take advantage of the outside terrace.

Fabulous meal, very attentive staff and relaxed atmosphere. We hadn’t been before and only found the restaurant through a google search but were very impressed and would definitely recommend to family and friends.

Great food like really good and service was amazing but absolutely freezing cold in restaurant . Scabby heaters blowing on you to warm you up Totally ruined what could of been a good night gutted.com 😫

Very disappointed, not what I expected given the hype. Drab and table dirty. No disabled access except through the fire escape cellar. Very helpful young guy took care of that but that was the only plus. Far better places than that. Never again

Went with girl friends. Food was lovely service excellent and the building is gorgeous. Our waiter Claudio was great and enhanced our evening. Lovely night

Really good experience from start to finish! 3 course menu was lovely, waiter was very attentive and informative. The restaurant is well designed with lovely features and 1st class views looking over Liverpool city centre!

Food excellent service very helpful And friendly. Guitarist superb Shame we left not longer after He started as it added atmosphere To the restaurant. Will definitely go Back looking forward to sitting On the terrace. Fantastic food !!

the food was excellent quality but very small portions.i had fillet steak that was so small it looked like a flat burger,it came with 2 carrots and 2 pea pods and a scraping of mash potatoe under the steak and a small piece of short rib which was delicious. The service was excellent but it was so cold in the restraunt. They had some small dyson heaters dotted about but it was uncomfortably cold.

Beautiful restaurant. The food was lovely. The meal was to celebrate our engagement. Good choice of wine. Both me and my partner had the fillet of beef, braised beef in lattice combination, it was so tasty. We both loved the chunky chips as a side dish and the starter of soup had such good flavours. Can't wait to return

Very good service and food. A nice welcome, the story about the building was told. Nice atmosphere and interior. A place to be recommended. Will be back.

Fantastic food very friendly staff only problem had to wait awhile for drinks but what a great meal and wife loved the surprise birthday cake

Really nice atmosphere, service and overall a really good time. Would recommend to anyone who wants to treat somebody they love for nice afternoon tea

Myself and my partner went to the restaurant on Saturday night and had an amazing time. The food was excellent the service was prompt and friendly. My partner proposed and they made it a more amazing experience by congratulating us. I cannot fault this restaurant. It was a very special experience

Enjoyed the food and the drinks, amazing service, friendly staff and lovely location. Will definitely be returning soon. Would recommend to everyone to visit it

A lovely restaurant. Food was great. The staff seemed a little nervous (no idea why!?). Lots of hen parties so the noise was a little loud but didn't spoil our visit

The food was excellent and well served but the restaurant environment was a tab old fashioned and didn't reflect well on the food. Given its billing as a champagne bar, it white Star history and its location so much more could have been done with the views and the windows. Overall disappointing except the quality of the food which was excellent

Visited on bonfire night for lunch and to watch the fireworks from the roof terrace, Stunning venue and lovely food. Would highly recommend. We are looking forward to returning.

We waited more than an hour for our main courses, as we did not have starters we were very hungry. The steak meals were OK however my calves' liver was just awful, very sinewy and badly cooked i.e not a trace of caramelisation, it was pink but really nasty,dry and tasteless it was not worth complaining about I just left it. The restaurant itself is quite tired with some of the tables in urgent need of replacement - it was in no way luxurious or special, we did not eat there again.

Great food , when delivered correctly. Nice bustling atmosphere but for me totally ruined by a hen party of 20 singing and generally causing a ruckus. We were sat 20minutes later than expected but that’s usual for a Saturday evening in most restaurants. This place has the potential to be quite incredible if they’d just look after the couples better - and maybe ban the hen parties.

This was the first time we'd been to this restaurant, but turned out to be a fantastic evening for my wife's birthday. Champagne as ordered on table for when we arrived, with the added bonus of strawberrys and very tasteful table decorations. Special thanks to our waiter, who was really great, he got everything spot on. The live music was just right also. The food we ordered was superb (mushroom soup starter for both of us, and for mains -chicken for my wife and red mullet for myself) again supurb. Wasn't sure about sweet, as by this time feeling quite full, but the decision was made easy for us, as out came a lovely piece of birthday cheesecake (with a candle) to share. A great end to a great night.

This is an interesting restaurant, food was generally good but all the diners of our party of 5, were disappointed with the under cooked vegetables a great disappointment. The front of house service reception and waiting staff were excellent.

Excellent food, attentive friendly staff, lovely location. Would be nice to have a better wine selection, as the list is very limited, great view over the city

If the manager is there things go smoothly. Delays in a couple of aspects. excellent cooking and food was worth the price.drinks were good as well