Chime - Hartford

Upon arrival before we'd just about been greeted and were immediately advised we had to leave for 9pm Table was too close to the toilets and store cupboard Service was "ok" Food wasn't as described on menu, although we mentioned this and the staff did take great care to look into this to and were very apologetic No ice cream due to a staff member leaving the freezer open and ruining it all (75% of desserts have ice cream in them) Windows next to our table were opened without asking us (and it was literally 2 degrees outside, so we closed it) Staff competency levels were minimal e.g. We said we'd have a lemon tart if the portion as big, waiter said he'd check and a tiny tart arrived - disappointed An unfortunate accumulation of lots of little issues but also felt like the establishment is trying to be a great experience but lacking good basics (the staff and food levels are not where they want or need them to be) Would we go back? in a word no

No cutlery given when served food. Ordered eggs benedict, it didn't resemble eggs benedict, muffin wasn't toasted no ham on the muffin with eggs and hollandaise on top. Eggs benedict is an English toasted muffin with ham, poached eggs and hollandaise sauce. There doesn't seem to be any consistency at breakfast time as before I have been served eggs benedict on toast (not a muffin), also I have always ordered eggs royale and this time the waitress said it wasnt possible and they have never served it?! Seems very inconsistent. Shame because when chime first opened it was first class but it seems to have gone down hill after the 1st 6 months of opening.

Good food and good choice of food however the service was a little slow - we had to ask someone to come and take our order.

First visit to Chime, we had 3 courses, the food was gorgeous, every single bit of it! Will certainly be back. Great Service, great food! :-)

Lovely atmosphere great service excellent food and a wide choice of food & beverages what more can you ask for, been meaning to try it for ages just glad we eventually did. We will be back.

Our starter of Nachos was burnt. My main of pasta with mushrooms was below average. Service was "basic". Viz : "have you finished". " we're closing now" - even though the restaurant was full. Very cramped table with cocktail "training" taking place at the table nearto which was so loud that you couldn't even talk. Have never had a problem here in the past and the food has been good. Has it changed hands????

Celebrated my wife's birthday here, it was a Thursday night and the place was buzzing. The whole experience was great from the food to the waiting staff. Would not hesitate to return.

Fantastic food, drinks and company - pigs in blankets were gorgeous, the salad and pate superb. Main meals couldn't have asked for more....unfortunately only one of us had room for pudding Fully recommend the Raspberry Gin Fizz,the Bakewell Fizz and the frozen daquerie Thanks

Would definitely visit again. Following a recommendation from family and friends. Lovely staff. Unusual pizzas not seen anywhere else and delicious. Good Value for money

Lovely attentive staff, especially the young lad who served us! All food and drinks came quick. Asked for a table upstairs through booking on app and got there and we're seated upstairs. Very happy. Carbonara didn't have much garlic in and ribs didn't have a lot of meat on, only downfall.

Fab service excellent food and generally good atmosphere would visit again

Sunday lunch for sons' birthday - gammon was little salty for our taste, crispy roast potatoes not that crispy, roast beef & yorkshires excellent. Service as good as ever

Been so many times! Lovely atmosphere, friendly and helpful staff, brilliant service, yummy food with some being a gluten free option ( which is perfect for me! ) great choice of drinks! The cocktails are fantastic! Especially the elderflower Bellini 😊

Absolutely fantastic from start to finish. The flat iron steak is a must. Staff and service were excellent. No complaints at all, highly recommended, will certainly be back.

Shared the rural platter between 4. It was delicious but then we couldn't finish our main course the portions were really generous and well presented. No room for a dessert :(

Fabulous afternoon tea Even though I forgot to ring ahead & specify our dietrey needs the team were obliging and happy to accommodate us Fabulous service...I will definitely be going there again Although it was a little noisy on the day due to the top floor being taken for a family event with +++children ...so maybe quieter through the week to drink my Prosecco! Cathy

Good service,delicious food, friendly atmosphere,good g & t! What's not to like?!! Nice to have good place so local & to see it so successful.

We enjoyed our meal at Chime. Good food, well presented, good service, nice ambience, interesting choice of music, quality coffee. All round good experience. Yes!

First time I've been the chimes hartford I will certainly visit again... was fantastic and the staff and food were excellent and very helpful..... bob on 👍👍👍

Food seems to have improved a lot since we were here about a year ago. Nice ambience in the upstairs part. Service was good and friendly.

Nice but food could have been warmer! Yorkshire pudding was flat

A nice atmosphere and decor, lovely food (smallish portions) but overall quite expensive. Staff very helpful and pleasant. Would go back for a special occasion.

Excellent service and very good food. Good choice for brunch menu and reasonably priced. Arrived freshly cooked and piping hot. Nice cosy atmosphere. Looking forward to visiting again. Good selection of special offers.

Excellent food! Attentive staff. Lovely atmosphere. Reasonable prices given the top quality of the food and drinks. The new menus have lots of choice. Will go again.

Excellent friendly service, great quality food, lovely welcoming atmosphere. The menu choices left us spoilt for choice so we definitely need to go again - can't wait to go back

Awesome as ever. Great food. Great atmosphere. If I could one thing it would be that there was a decent cider available instead of the alco-pop versions.

Absolutely brilliant service. Very quick and attentive. Excellent atmosphere. We had starters, mains and desserts and all of the food was delicious. We will definitely be visiting again.

Visited on a Saturday lunchtime. Great atmosphere and truly scrumptious food - chilli beef noodles highly recommended. Staff attentive and very friendly. Thoroughly enjoyable lunch!

Last minute booking for husbands birthday, been wanting to try the place for a while. Lovely place, service 1st class and the food was lovely. Will be returning soon.

Excellent food, great service as well as a very pleasing ambiance - well worth a visit and will be visiting again and again and again!

Fantastic food & service! All of our party enjoyed everything we ate! The nachos as a starter and ribs as mains were gorgeous! Just faultless!

Excellent atmosphere, attentive staff and superb food. Always consistently good at Chime with a menu that offers a good deal of choice and offers good value for money.

A lovely meal, lovely staff, lovely atmosphere. Very good value for money, will definitely recommend this to friends and family and will most definitely be booking again. Thank you.

Lovely atmosphere, attentive staff and beautiful food. Halloween specials were very well thought out. I had devilled prawns and bloody venison burger and it was all perfect!

This is a lovely pub\ bistro the staff are friendly, courteous. The food was lovely and well presented. I would definitely eat there again. Well worth a visit

Great atmosphere, good food at reasonable prices, wide choice of dishes on the menu. Friendly service, but a bit slow – the restaurant seems understaffed.

Lovely food, great atmosphere and fantastic service. The specials menu is a great idea, I can't remember having a specials option before. We went for my husbands birthday and it was great

Waited a long time to be served, food nice but over-salty, however nice atmosphere, friendly staff, and would probably go again, but try something different from the menu, reasonably priced and decent portion

Lovely varied menu, food always cooked to order & as always, was delicious! Great atmosphere & friendly staff who ensure that your visit is always memorable.

Fantastic variety of food, music and great service definitely will be back again soon. Such a chilled place to be no matter what day of the week!