Reviews of Jam Restaurant (422)
Read what people think about Jam Restaurant. All restaurant reviews are written by verified Quandoo diners. Learn more about Jam Restaurant before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jam Restaurant and book a table with confidence!
422 reviews
422 reviews
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It was too rowdy with many groups celebrating different occasion. Food was just mediocre, a little overpriced
Lovely afternoon tea, lovely staff, would have been nice to be offered tea and coffee refills but staff were happy to oblige when asked x
Lovely afternoon tea! Sandwiches were really nice, scones were delicious and you got a good selection of cakes and sweet treats too! Only disappointment was the lack of decaf tea as I’m pregnant (it was on the menu but not available). Staff were really friendly and attentive. I would come back again definitely!
Food was really gorgeous and 2 for £10 cocktails kept us there all night!!!
Jan is a lovely restaurant great for afternoon tea. We really enjoyed it
Food was brilliant and the afternoon tea the only negative I had was that we had to keep asking staff for me tea considering it was unlimited they didn’t seem to check if a refill was needed
Roast dinner was great, we went on Mother’s Day and it was busy but the service was still really good. Friendly staff good atmosphere.
I would highly recommend Jam, Staff are polite, friendly and attentive. Nothing was too much trouble and the service provided was brilliant. We were made to feel very welcome from the minute we walked through the door until the second we left :)
Lovely afternoon tea . Food was amazing slight issue with one dish but it was soon resolved . Highly recommend
Excellent service good atmosphere. Would recommend. Good food. Friendly staff
My daughter was 21 but could not come on her birthday,so we came a week later,she was surprised and we both had a lovely special time , especially when a slate with Happy birthday on ,and sparkling candle my daughter was so happy Thank you
We had a lovely afternoon tea, would recommend to anyone
My daughter and me enjoyed our litte afternoon tea here. Good selection of food/cakes. Gorgeously decorated.
Jam is such lovely setting, with friendly staff. Our afternoon tea didn’t take quite a while to arrive, our pots of tea had gone cold by the time our treats had arrived. But, we had a pleasurable experience nonetheless. The food was great.
Went for afternoon tea which was great , staff very attentive and surroundings are lovely, would recommend it, we will definitely visit again
Afternoon tea for 2. Birthday treat for my friend. Made very welcome, great selection of teas and the gluten free option was very good. Lovely bread and nice scone served separately so obviously understand how gluten free b food sound be served.
Lovely staff and atmosphere. Would recommend. The decor is lovely.
Lovely staff Lovely place Good atmosphere Food was cold .
Been here a few times really enjoy it food and service are great. Love the way it’s furnished
Great food and staff friendly but just a bit too noisy
Visited Jam for afternoon tea with my mum for a mother’s day weekend treat. Had never been before and had seen so many rave reviews so both myself and my mum were really looking forward to it especially as they could accommodate her gluten free diet. On arrival we were seated by the door which was freezing (Granted that’s not the staffs fault) we asked to be seated elsewhere and staff were happy to arrange this for us. We were seated by the manager who told us the sandwiches on the afternoon tea were Chicken, Tuna, Cheese and Egg Mayo....my mum specifically asked for no Tuna on hers and if she could have either a chicken or egg sandwich as an alternative....this didn’t happen. Also there was no chicken sandwhich on it at all, it was houmous and pepper. When she told a member of staff she had asked for no tuna the lady was more than happy to swap it for her and she asked what sandwich she would like to replace it with....again she said either egg or chicken (she still thought it was an option and it wasn’t houmous) but she got cheese. The gluten free sandwiches would have looked better presented if we had made them at home. They looked lashed on the plate and there was no presentation to them at all. My sandwiches were not much better either to be honest. The mousse which came with it was nicely piped on afternoon tea yet on the gluten free one it looked like it had just been spooned into the glass without any care or attention. I expressed my disappointment to the manager whilst we were there and explained how if I hadn’t had already paid in full before we even went then I would have walked away by then. I was told he would have given me a full refund but couldn’t because I had paid prior to our visit. There was no offer of anything else and he simply apologised and said there’s nothing he could do....granted not his fault he didn’t make the sandwiches personally. After I had spoken to management all staff avoided our table like the plague and nothing was done to try to salvage the rest of our time there. It was a very disappointing experience as a whole and the only nice thing we had today was the cup of tea. I won’t be returning to Jam which is a shame as I had high hopes with hearing so many positive reviews.
4 ladies went for afternoon tea. All 4 ladies enjoyed and would definitely return and recommend! Atmosphere was fab’ Staff were polite and welcoming Decor was beautiful Good time was had by all. Thank you
Lovely afternoon tea, plus cocktails all delicious Staff very pleasant and helpful Would definitely recommend
Fab restaurant, very clean, lovely staff. Everyone loveed it and the was food very nice. Stunning place would love to visit again.
Sandwiches were cold would of been better if they were freshly made up.
Lovely day for my nans birthday food was delicious and great service
Fun decor , food was good but it was almost empty
Great afternoon tea! Very allergen friendly and delicious sweets :)
We had a lovely afternoon with an excellent selection of sandwiches and desserts. The staff were very friendly and attentive. We would certainly visit again.
Had an amazing afternoon tea! Even the glutenfree option was perfect and you could not tell the difference!
Great service, food was delicious, even switched the sandwiches we didn't like. Would visit again :)
We booked afternoon tea which was lovely,the service was excellent and the staff very friendly. The restaurant was very nice and spotless will definitely go next time in Liverpool.
Made you feel very welcome had a really good time
Lovely afternoon tea would highly recommend, lovely staff & great atmosphere
Friendly staff, lovely food for afternoon tea. Nice decor. Fab
The restaurant was beautifuly set out plenty of room which made conversation between couples very confidential the food was great and the service very quick.Love the drinks but did feel that other drinks should be available other than cocktails and gin as we did not see any whiskey drinks available but overall a very pleasant occasion which me and my partner will come again
Lovely afternoon tea with my mum food was just the right amount, the staff were bery friendly and on hand when ever we needed them, the decor is amazing
Very nice and decor amazing would defo recommend this restaurant. Staff were really nice and helpful and food was lovely. Will definitely be going back some time soon x
Great friendly service, lovely fresh food and atmosphere, couldn’t fault the staff. I would definitely recommend the afternoon tea to my friends and would come back again
Lovely afternoon tea with Prosecco, friendly staff and delicious cakes . We liked the fresh tea served in a teapot . Delightful decor , will return soon .