Jam Restaurant

Beautiful decor, attentive and helpful staff and an excellent afternoon tea accompanied by a wide choice of real teas served in teapots. Will definitely be returning

Lovely bubbly afternoon tea with the family. The inside of Jam is lovely with great decorative walls! Sandwiches great with good selection of desserts 🍨

It was lovely, would definitely return! Great value for money, atmosphere lovely too. Our waitress was new but couldn’t of been more helpful made the experience enjoyable.

Lovely atmosphere and very helpful service. Waiter made us all feel very relaxed. Food was yummy and right amount. Enjoyable birthday afternoon tea for all.

Had such a lovely afternoon tea with my Daughter and our friends at Jam Liverpool, sandwiches and cakes were all nice and fresh and an excellent selection as well as quantity, the nicest afternoon tea had by far. Jam is decorated lovely inside and a happy lively atmosphere provides a wonderful experience:)

Jam used to be a gluten free restaurant, now they are just a restaurant like every other the food is average and overpriced. With a very limited gluten free offering, in tacky surroundings.

Never been here before. Booked for a little surprise Afternoon Tea for my sister's birthday. Very busy with baby showers, etc so we were asked to leave our table. Not a problem but it would have been nice to have been told when we arrived. Had to rush out last drink as we were only given 5 minutes notice. Would return but probably not on a Saturday.

Fabulous afternoon, great food, friendly service and pleasant and well decorated atmosphere. Nothing too much trouble. Lovely place to celebrate a Birthday with friends and family.

We had a nice time but cakes weren't to our liking sadly. We had the cocktail afternoon tea and so received one cocktail and had to pay extra for tea we ordered. The staff were very nice and the venue looked lovely also .

Staff were very pleasant and happy to assist with anything that was requested. We choose the afternoon tea, which was very nice. Would highly recommend.

Came here the other day and had a lovely afternoon tea with my husband. Excellent value for money. Would definitely recommend anyone in trying it here. You won’t be disappointed.

We were a party of two and having prebooked it seemed we had no table reserved for us, we were shown to whatever table was available at that time. We were sat near the door with a freezing cold breeze coming in every time the door opened. There were much better places to sit, such as the little cosy booths (one stayed empty the whole time), but that’s where we got put. We booked in for an afternoon tea with a cocktail. We were given a menu then when the server came to take our order he asked what we wanted. Seeing as though we’d booked afternoon tea I’m not sure why we needed a menu and to be asked, we thought he was perhaps just being nice and giving us a choice but then he asked if we wanted any add ons. We said no and ordered our cocktail, we chose a pina colada. It came and was the worst one we’ve ever had. It looked lovely but it was so weak and tasted just like coconut water. I couldn’t taste any Malibu rum or pineapple and it was full of ice like a frozen drink. I was expecting a creamy texture or just watery but at least with some flavour! I actually left half which I never do! The afternoon tea arrived, it was really nice with fresh food. The battenburg looked like a mini mr Kipling cut in half but it was all very tasty. After eating all the sandwiches we were still waiting for our cup of tea. We wondered if our prebooked meal included tea as our server actually never mentioned it. We looked around, everyone else with a three tier stand had tea. No one ever came to our table to check on us. Our meal was booked for 2pm. It was 2:45pm when we actually had to wave a waiter down to ask if we had tea included, he then replied yes and gave us a menu to choose! No sorry or explanation as to why we were still waiting for it. Why this was not asked in the beginning I don’t know why. If we hadn’t said we wouldn’t have got any. It still took another good ten minutes to pour some tea in a pot, we watched them behind the bar. We were offered no refills. Finally, we enjoyed the rest of our cakes but when it came to paying our bill once again we were left waiting 20 minutes, until we could manage to get someone’s attention. Overall it was a nice looking place but service leaves a lot to be desired, afternoon tea is a big deal here, surely it’s standard to give your customers tea on arrival, service with a smile wouldn’t hurt either! Honestly, was a little disappointed.

Enjoyable afternoon tea , cakes an scones yummy especially brownie , more sandwiches needed . Chunky chips cooked excellent. Very helpful staff as we had a double buggy an 2 babies

We have tried other places for afternoon tea but always return to 'Jam'. It's good food, they are happy to serve a gluten free option and they are attentive without being intrusive. 5 stars from me.

Had a lovely afternoom tea. Good selection of sandwiches and cakes. Staff attentive but not over the top. Very enjoyable afternoon. Will be returning soon.

Had a lovely afternoon tea in a gorgeous setting staff were lovely thanks to Amy who looked after us and also other members of staff whose names I don’t know sorry.

Booked here for afternoon tea with my Nan . Lovely inside , staff where very helpful and attentive . Will defo be returning . Lovely place .

Amazing afternoon tea everything down from the sandwiches to the cakes were gorgeous the staff was so friendly and attentive, I will definitely be returning!

Lovely afternoon tea for my daughter and I, staff were lovely and friendly. The decor is fab maybe because my favourite colour is purple 😂

Wir haben einen leckeren Burger gegessen. Die Pommes frittes waren selber gemacht und frittiert, der coleslaw war okay. Die Dekoration des Lokals ist rosa und lustig

Lovely attentive staff and good service. Nice aray of food- sandwiches, cakes. Place is clean and tidy and decor is lovely. Would recommend to others. Look out for special offers they have on through out the year they are good value for money.

Nice friendly staff in a warm welcoming atmosphere. Good quality food served fresh and all together. Already looking forward to our next visit. Keep up the high standards.

Was not told about special offers on the day staff never tell you it’s unlimited tea and coffee, lovely place but should be more informative. I have visited her 3 times.

Staff very welcoming and friendly. Afternoon tea was worth every penny.......just gorgeous. Beautiful surrounding so will definitely make it our place to be on our girly catch up!

My sister and I went to jam as we got an afternoon tea voucher from my daughter. It was the best place I have ever been. The staff were super friendly and helpful. They cater for everyone needs. The restaurant is beautiful. It’s really cosy modern relaxing and bright. I will definitely be going here again as the food was amazing. Just the right amount so your not left bloated. Well done guys you have a gem there and the best of luck to you all. Thanks jam I have found my new afternoon tea restaurant xxxxxx

Fantastic meal even better that I could eat with friends and enjoy a fantastic gluten free meal (fish ands chips delicious) and know that’s it’s completely safe as they are so clued up.

Staff are always friendly and venue is decoratex beautifully. 2nd time at Jam - have had afternoon tea and eaten from main menu. Would definitely recommend a visit.

I have been here several times, the staff are wonderful, pleasant and very friendly, the room is lovely and clean and decorated beautifully. The afternoon teas are delicious and very good value. Would highly recommend.

it was lovely atmosphere and really tasty food loved the purple theme.

I've been to Jam a few times now and absolutely love it! Staff are attentive, friendly and professional and the food is delicious. If you haven't yet been, then you must!

Customer service was poor. Didn't get tea with my afternoon tea. Had to ask for it. Then was questioned about my reservation if I booked for afternoon tea, which it was. On the menu is stated afternoon tea includes unlimited tea! So why was I questioned? Expected higher standards. Took way too long! Waited about 20 mins for my pot of tea after asking for it. One of the cakes had "fresh" cream on top. Was not fresh. I told the waitress

second time I have been here and not as good as the first. some of the sandwiches were stale, as was the red velvet cake. Left for 15 mins without a drink and had to ask for this when though the table next to us for a baby shower had a staff member stood by their table 90% of the time we were there to make sure they had all they need. I have got vouchers for here for 6 family members for Xmas so I'm hoping their experience is as good as my first and now this one.

Abysmal service, literally had to chase everything. Average food, overpriced considering the bland quality. Baby shower central so very loud and chaotic. Gorgeous setting though.

Food not as stated on the menu, ok... but definitely not great. There were no caramelised onions at all! with my hallumi burger. The mango and pear milkshakes were strawberry but apparently they were all made of mixed fruit?!? Had to prompt staff to put balloons on the table and ask for the birthday board which I’d specifically agreed in advance over the phone which was for 2 of our party my daughter and my best friend. A member of staff then came over to my best friend to ask her how to spell their names 😫 which spoilt the surprise!!! Thebirthday board when it came was really lovely!! Don’t think we’d go go back though

Fab place, fab food, fab staff. Went for my Grandmothers Birthday for afternoon tea today. She really loved it and will definitely be back again!

Fab food, fab venue, fab service. Highly recommend for an afternoon tea, hen do, baby shower or just a catch up with friends. Will definitely return soon

Not a traditional 'afternoon tea' experience with china cups/plates etc as it's a very modern environment but had a lovely afternoon spent with friends. It's a nice place with very good customer service and attention to detail as all needs, especially from an allegy point of view were catered for and nothing was too much trouble.

First time in going. Loved,loved the decor. Wish they had one in Birmingham. Only problem was they got the order wrong. My partner thought could be more to offer in mains.

Lovely staff, nothing too much for them. Lovely food, even changed our scones to plain. Best afternoon tea I have had. Well worth a visit.

Lovely staff, lovely food, lovely ambience. Had afternoon tea with friends and everything was perfect. Can't recommend highly enough - get yourself along there and enjoy!