Read reviews about Jam Restaurant here! All reviews have been written by Quandoo users that have already booked and eaten at Jam Restaurant. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Jam Restaurant.
Had a lovely meal, service was excellent and staff friendly but not intrusive.
Our friends 60th birthday. Afternoon tea fab, team great especially Keiran what a star!!? 🌟🌟🌟Made a special occasion more special xxx
Food was lovely as per usual we are now making this a new tradition to come
Thankyou for an amazing time its become my new favourite place
We were a party of two and having prebooked it seemed we had no table reserved for us, we were shown to whatever table was available at that time. We were sat near the door with a freezing cold breeze coming in every time the door opened. There were much better places to sit, such as the little cosy booths (one stayed empty the whole time), but that’s where we got put. We booked in for an afternoon tea with a cocktail. We were given a menu then when the server came to take our order he asked what we wanted. Seeing as though we’d booked afternoon tea I’m not sure why we needed a menu and to be asked, we thought he was perhaps just being nice and giving us a choice but then he asked if we wanted any add ons. We said no and ordered our cocktail, we chose a pina colada. It came and was the worst one we’ve ever had. It looked lovely but it was so weak and tasted just like coconut water. I couldn’t taste any Malibu rum or pineapple and it was full of ice like a frozen drink. I was expecting a creamy texture or just watery but at least with some flavour! I actually left half which I never do! The afternoon tea arrived, it was really nice with fresh food. The battenburg looked like a mini mr Kipling cut in half but it was all very tasty. After eating all the sandwiches we were still waiting for our cup of tea. We wondered if our prebooked meal included tea as our server actually never mentioned it. We looked around, everyone else with a three tier stand had tea. No one ever came to our table to check on us. Our meal was booked for 2pm. It was 2:45pm when we actually had to wave a waiter down to ask if we had tea included, he then replied yes and gave us a menu to choose! No sorry or explanation as to why we were still waiting for it. Why this was not asked in the beginning I don’t know why. If we hadn’t said we wouldn’t have got any. It still took another good ten minutes to pour some tea in a pot, we watched them behind the bar. We were offered no refills. Finally, we enjoyed the rest of our cakes but when it came to paying our bill once again we were left waiting 20 minutes, until we could manage to get someone’s attention. Overall it was a nice looking place but service leaves a lot to be desired, afternoon tea is a big deal here, surely it’s standard to give your customers tea on arrival, service with a smile wouldn’t hurt either! Honestly, was a little disappointed.
The place was actually empty when we arrived, and apart from ourselves, remained so for the entire evening. Simply cannot understand why though. The environment was vibrant but not gaudy. The service was excellent (as one might expect considering there was only us to serve), and although we did enjoy their full attention, our waitress was never intrusive. The food we chose was quite simple (burgers and ice cream sundaes), but was presented wonderfully and tasted just as good, for example the burger was gorgeously juicy and the home made chips especially pleased my partner. We both had gluten free options, due to my requirements, but neither of us could really notice any difference. Overall, we were both so impressed with our evening at Jam Cafe and will DEFINITELY visit again the next time we're in Liverpool. I believe the afternoon teas are worth trying.
We found Jam on the Coeliac Sanctuary listings for Liverpool and could not have been happier. Literally one of the best breakfasts we have ever had. My so and I had the Eggs Benedict and Eggs Royal (Eggs Benedict but with Salmon) and the hollandaise sauce was the best I have ever had. My wife hat the Colombian Eggs, and my daughter a scrambled eggs and bacon sandwich. All were spectacular. Wish we were staying in Liverpool longer so we could try dinner there. A definite must for anyone, especially if you are gluten free. Non food related, the music was great.
Although the service was very friendly and helpful, it did feel rather slow. There was no explanation of what was being served for afternoon tea or of the choice of teas available which was a "selling point" on the website. The food was generally ok, however the scones were extremely disappointing - they were very heavy, dense and cake-like not the normal texture expected at all (the jam was delicious!). I hope these points are addressed because "Jam" could be an even better venue for afternoon tea.
This was our first visit to Jam, Liverpool. We were a party of six, with one being coeliac. I emailed ahead to make sure that their menu included gluten free options and I received a very quick response assuring me that everything on the menu could be made gluten free! I booked a table online approx 2 days in advance. The restaurant is tastefully decorated and certainly has the wow factor. The service was excellent from beginning to end - nothing was too much trouble. The food was perfect and presented beautifully. We will definitely be visiting Jam again in the not so distance future.
My sister and I went to jam as we got an afternoon tea voucher from my daughter. It was the best place I have ever been. The staff were super friendly and helpful. They cater for everyone needs. The restaurant is beautiful. It’s really cosy modern relaxing and bright. I will definitely be going here again as the food was amazing. Just the right amount so your not left bloated. Well done guys you have a gem there and the best of luck to you all. Thanks jam I have found my new afternoon tea restaurant xxxxxx