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    Stoke-on-Trent
    Hanley
    Portofino - Hanley
    Portofino - Hanley Reviews

    Portofino - Hanley

    Italian, Mediterranean, European, Eat & Drink

    Dishes priced around£15

    Reviews of Portofino - Hanley (569)

    Read what people think about Portofino - Hanley! All reviews are written by verified Quandoo diners.

    5.2/6

    569 reviews

    5.2/6

    569 reviews

    Food:Outstanding
    Atmosphere:Excellent
    Service:Excellent
    Value for money:Great value
    Waiting time:Exceptionally Good
    Noise levels:Very pleasant
    6298
    5180
    435
    340
    27
    19
    Most recent
    • Most recent
    • Highest rated
    • Lowest rated
    "Very good"
    5/6
    Hilda A.2 years ago · 2 reviews

    Loved it, food was excellent, waiting times not too long. As there weren’t too many people in when we were there I think maybe the background music was a little too loud. Apart from that it was a lovely evening.

    "Very good"
    5/6
    Simon A.2 years ago · 1 review

    Great food and lovely staff. Will be going back again

    "Very good"
    5/6
    Steve H.2 years ago · 1 review

    My partner and I had a lovely meal prior to a theatre show. The food was delicious and the staff lovely very friendly and professional. Prompt service . This is our second visit and it did not disappoint. Highly recommend

    "Average"
    3/6
    Clive W.2 years ago · 2 reviews

    Starters ok, main pizza undercooked, salmon with mash had no mash, sea bass on mediterranean had no mediterranean veg, rather a bed of cold, hard mash

    "Good"
    4/6
    Sue W.2 years ago · 3 reviews

    We received a friendly, efficient welcome and quick service as we had specified on booking that we were going to the theatre. The theatre menu was simple and good value for money. I would have preferred a spicier sauce with my chicken, but my friend said the hint of chilli in her seafood was just right. A very pleasant start to an evening out. We will return.

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    "Excellent"
    6/6
    Pam W.2 years ago · 3 reviews

    All staff were very friendly and professional and the food was delicious

    "Very good"
    5/6
    Rachel L.2 years ago · 2 reviews

    Really great food and attentive friendly, helpful staff. Really handy for the Regent’s Theatre. We don’t live locally but if in the area again would definitely return

    "Very good"
    5/6
    Yeukai M.2 years ago · 1 review

    Service was exceptional, waiter was attentive and polite and the food was the icing on the cake to a perfect evening☺️

    "Average"
    3/6
    Ruth T.2 years ago · 1 review

    Disappointed to find a pared down menu. Definitely not the Portofino experience we used to have. Must be under new management. Now just an ordinary Italian Bistro, no longer 'fine' dining. Prices are high for what you get! However, the service was very good and the food was good.

    "Very good"
    5/6
    Sian B.2 years ago · 1 review

    Lovely place, great food. Had the two course lunch option which was great value for money

    "Very good"
    5/6
    Katie W.2 years ago · 1 review

    The food and staff were great but air conditioning would be a bonus as it was very warm in the booth

    "Excellent"
    6/6
    Kristopher A.2 years ago · 1 review

    From the minute we walked in to the minute we left was lovely the host was friendly and polite, we were led to our table and the waitresses were so friendly and kind everyone of them smiley.. food was delicious and fair priced aswell only thing I was gutted about was I didn't take any cash I thought I could tip with card but they don't do that so take cash for a tip if ur a tipper the ladies and cooks deserved one

    "Very good"
    5/6
    Michael B.2 years ago · 1 review

    Have not been to this restaurant for many years because of various circumstances, and we were very impressed by both the service and quality of the food. Excellent menu choices and very reasonably priced.

    "Excellent"
    6/6
    Jill C.2 years ago · 2 reviews

    It was a theatre night and was packed. Staff were lovely. Food was delightful. Have already booked my next visit. Theatre menu is great value.

    "Excellent"
    6/6
    Callum B.2 years ago · 1 review

    Food was beautiful and the service was spot on also 😊

    "Excellent"
    6/6
    Mark H.2 years ago · 1 review

    Lovely restaurant with great music and atmosphere. The staff were brilliant and the waitresses very good at their jobs. Can highly recommend. Thanks again.

    "Excellent"
    6/6
    Angela B.2 years ago · 1 review

    We loved everything about our meal. Will definitely be returning. I particularly liked the friendliness of the staff. Food was delicious.

    "Good"
    4/6
    Amie Y.2 years ago · 1 review

    Loved the food. It was really tasty. But found the beer to be flat. I will go back again.

    "Very good"
    5/6
    Jo W.2 years ago · 1 review

    Great service and choice of food. All food was lovely. My only criticism is the quality of the menus- they seemed old and tatty and the laminated covers were all peeling off the actual card menu. Nicer menus would create a much better initial impression.

    "Excellent"
    6/6
    Julie H.2 years ago · 2 reviews

    This was only our 2nd time at Portofino, we again had a lovely delicious meal and the staff were amazing. We will definitely be back

    "Excellent"
    6/6
    Ed B.2 years ago · 1 review

    An absolute gem! Great service, and a really good variety of very tasty food! Would recommend Portofino to anyone in the area. Fantastic.

    "Excellent"
    6/6
    Paul A.2 years ago · 1 review

    Brilliant service and exceptional food, thank you to all the staff

    "Excellent"
    6/6
    Robert C.2 years ago · 1 review

    Fantastic food good atmosphere and great service. Mila was brilliant

    "Excellent"
    6/6
    Andrew C.2 years ago · 7 reviews

    Lovely good, with home made touches. Very friendly service. Good range of wine by bottle and glass.

    "Excellent"
    6/6
    Michelle C.2 years ago · 2 reviews

    Lovely food and great service. Will definitely return very soon

    "Very good"
    5/6
    Jackie J.2 years ago · 1 review

    Lovely restaurant excellent service.the food was delicious and not too pricey.

    "Excellent"
    6/6
    Kay R.2 years ago · 1 review

    Easy booking, welcoming staff, great service, very aesthetic and lovely food.

    "Excellent"
    6/6
    Hendrine N.2 years ago · 2 reviews

    Thoughtful service, good chef, cosy ambiance. We made the right choise by crossing this restaurant.

    "Good"
    4/6
    Andy H.2 years ago · 1 review

    Decent meal and service. Thought the stroganoff was a bit bland and liked seasoning.

    "Very good"
    5/6
    Stephen H.2 years ago · 1 review

    Great service and friendly staff I will definitely visit again.

    "Average"
    3/6
    Jan S.2 years ago · 1 review

    We were seated right by a music speaker - asked for volume to be reduced and it was for a short while but kept getting back loud

    "Very good"
    5/6
    Max R.2 years ago · 1 review

    The food was was excellent and the service was cheerful and polite. The meal was good value too.

    "Very good"
    5/6
    Lynn L.2 years ago · 1 review

    Lovely staff, good pre theatre menu deal, nice food and wine

    "Very good"
    5/6
    Carol C.2 years ago · 1 review

    Great food and service was excellent. Value for money. 👍

    "Excellent"
    6/6
    Caroline C.2 years ago · 2 reviews

    Meal before theatre. Had two meals from Pre-theatre menu very good value. One meal from main menu.

    "Excellent"
    6/6
    David B.2 years ago · 1 review

    lively experience - staff and food excellant! 5star - definately be back!

    "Very good"
    5/6
    Graham P.2 years ago · 2 reviews

    First time here Definitely would go again price’s not too bad

    "Average"
    3/6
    Danielle F.2 years ago · 1 review

    We ordered garlic bread as a side dish to be told when receiving the mains that they were having issues with the ovens so it would be a little longer. Next thing, we were told that we would not have the garlic bread and it would be deducted from the bill. No real apology or even offering an alternative. Staff for the duration of our time there seemed stressed and not on the ball. We had our plates whisked away once we had finished, no offer to see the dessert menu, did we need any other drinks etc. Very rarely do I leave a restaurant having only had a main - no sides, starter or dessert. We felt like we had half a meal. Staff didn't bother asking how we found the food when we asked for the bill. It seemed they just wanted you gone. We didn't feel welcomed at all. Even before the oven issue, staff seemed disinterested. I wouldn't return

    "Average"
    3/6
    Sarah D.2 years ago · 2 reviews

    There was an issue with the ovens, we had garlic bread that was so crispy it was like a biscuit. We sent it back and we never received garlic mushrooms we ordered or our second round of drinks. We had to get cutlery from another table as nobody bought us any when requested. The member of staff looking after us was lovely, she apologised for the problems. It was not the best night I've ever had there. Hopefully, it was a one off.

    "Very good"
    5/6
    Kathleen P.2 years ago · 1 review

    We arrived early before the kitchen was even open. A friendly face greeted us and asked if we had a reservation. Then we were shown to our table. A lovely evening, thank you.

    "Excellent"
    6/6
    Linda O.2 years ago · 1 review

    Great as always will def be back again soon x

    "Excellent"
    6/6
    Teresa H.2 years ago · 1 review

    The food was excellent and really good value for the prices. The staff were lovely and helpful. The venue is absolutely stunning. We definitely recommend here and we will be returning soon

    "Very good"
    5/6
    Jean E.2 years ago · 1 review

    We visited on Saturday lunchtime, which was quiet but the music was appropriate and at the correct level. The service was excellent and the food was delicious. We chose calzone and were advised of a wait which we appreciated.

    "Excellent"
    6/6
    Chloe W.2 years ago · 1 review

    Really great Italian restaurant with a good menu! Wallpaper was falling off a little in some places but other than that, great.

    "Very good"
    5/6
    Pauline M.2 years ago · 1 review

    Pre theatre menu good value . Very tasty and good service . Recommend booking as very busy

    "Very good"
    5/6
    Dawn G.2 years ago · 1 review

    Lovely meal quick . Food was well presented and tasted gorgeous

    "Average"
    3/6
    Nigel P.2 years ago · 1 review

    it was very busy food was ok however we asked prior to our meal arriving if we could order more drinks and we didnt get any one take our drink order untill we had nearly finished our meal so ended up cancelling the drinks as they still hadn't arrived by the time we had finished our food appeared to be only one person behind the bar and one person who could take the drinks order. they were very understanding when we cancelled our drink order

    "Very good"
    5/6
    craig a.2 years ago · 1 review

    Good food, good service Friendly staff. Good pre theatre menu.

    "Very good"
    5/6
    lynne s.2 years ago · 1 review

    Lovely venue, friendly staff, amazing food Would definitely go their again

    "Average"
    3/6
    Tracey R.2 years ago · 1 review

    Service was quick, efficient and polite. Food was just okay.

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