Saphari restaurant

was ok. had reservation for 9:30pm to be told that they were closing at 10:30pm which is absolutely fine but food was running out and not being replaced, also took a long time at some stations to get served, which again I understand in the current circumstances but, this was also making it hard to fit in our meal within the hour timeframe.

Service was awful , I arrived for my 1hr30 minute slot , 10 mins before my allocated time and was told the buffet closed in 30 mins, the place was packed and there was no social distancing the food was awful, will not be returning.

The food was very bad and very expensive totally not happy.

Best meal we've ever had here. Should keep the restaurant like this even when things are back to normal. Didn't wait any longer than 2 minutes to be helped by the staff. Drinks were delivered straight away. Food was cooked perfect

Everything was good, the staff was helpful and friendly, professional

Food was amazing but there were a lot of diners who were not following the clearly marked directions and the poor staff were overwhelmed with the custom that there was a lot of standing about with an empty plate waiting for someone to be able to serve you. I understand with COVID-19 things have had to be changed but the organisation of the customers meant everybody was less than 1 meter apart for a large amount of the visit. It felt uncomfortable to move from the table to get more food so experience wasn’t as enjoyable as it could have been.

It was quite well planned. Social distancing by other people at the food stations wasn’t the best. I don’t like queueing so went to areas where there was little or no queue. Ordered a pina colada, it didn’t taste right, sent it back and it was great.

Lovely food, good practice in place for current covid situation.

lovely place and great food staff are very friendly love it here

amazing place yet again plenty to choose from and great for kids

First booked last week and got cancelled, so booked again this week, Charged me adult price for my 3 kids age 8,9,11 just because they are tall 😳 felt discriminated really just beacuse they tall they think they gona eat like adults crazy... also no social distances in order when up the counters

Great place. We come every week. 5* rating from us

Unusual times, but the restaurant had it all sorted out for customers to be safe. Great food as always

The food wad verry tasty and we enjoy it .

Me and my friends we loved the food and drinks.

Love the food and service. Nice and tasty. Definitely will be back again

Yeah, it was nice and fun even though different to what it used to be before covid. Definitely recommend it.

First things first, missed this place loads during lockdown! 1. You must prebook 2. Very clear rules/guidelines available online and inside 3. Some of the classics are missing due to COVID-19 and social distancing etc (duck, soup, cold meats/cheese, chocolate fountain being the main ones) 4. The arrangements set up means the process is still pretty speedy, anti bac your hands, wait on the line, be given a plate, go to where you want food, point it out to a member of staff, staff will dish up, eat and start again. 5. It’s always been clean here, more so now! Generally the overall experience was good however it isn’t quite the same now all the COVID stuff is in place, we went when the 50% off “eat out to help out” scheme was on so great value but I would have been disappointed paying full price and the full range not available.

Not to bad, needed another person to help with issuing the plates as the person doing it also had other jobs to do I.e serving food. Also some dishes needed topping up of which was not happening, not while I was there

It just wasn’t for us. We will visit again In the future as it could of been just the current situation.

Social distancing not possible with so many people getting food at same time, waiting at counters etc. Not enough staff to move people enough quickly.

Foods are delicious and desserts are great. Staff are very helpful.

Food was amazing, service was good and social distancing was good

The food is great and the staff were helpful but once you are in no-one is following social distancing. At one point whilst we were there, there was around 20 people congregating around the noodle bar. Nothing was done to stop this either. Whilst trying the social distance people were pushing past. Think we will return when you don’t have to social distance.

Always liked this place food good need more dessert options and more dairy free options

Very nice place we love it going there. Big selection of different dishes

Everyone took great care to ensure social distancing was maintained so we felt very safe there. Service was a little slower than normal but that's to be expected. We would definitely recommend a visit. Thank you to the management and team for looking after us :o)

We have been here a few times now. They are very well organised with COVID 19 rules in place. We went for lunch instead of dinner and it was just as good as dinner with plenty to choose from as usual. We have booked the following two weeks and looking forward to it 5*

Perfect in every way love it here family friendly :)

Staff gave dissaproving looks when larger portions of food were requested and staff cooking were not paying enough attention to customers requests at the counter.

Been a regular customer for a while, first visit since reopening with new rules following Covid 19. Food was nice, hot and fresh however there was a hair in the mayonnaise I was served which the server just scooped out with a spoon and sent me on my way.. As you now have to wait for someone to serve everything, sometimes there could be a bit of a wait for food. Table service for drinks etc was good and topped up regularly.

Food was amazing , was greeted straight away and shown to our tables , were served drinks straight away when needed refilling ... defo going back

Great food, didn’t have to wait long, only thing it was a little warm but that was more down to the weather today.

nice indian buffet for the price they offer. good atmosphere

its a good indian buffet for yhe price they offer

great experience. staff were really helpful and friendly. food is really tasty

We had a great time there. The staffs were nice and effective. Will be going back.

Food was amazing. As always. They serve you at the moment.

Very welcoming and well organised. Good communication throughout. Thank you

Great place nice staff good food nice and clean will recommend

great food great service friendly staff working really hard to keep a safe environment for all

great service lovely tasty food excellent selection to chose from

love this place! staff are friendly and the first is always fresh.

Good food helpful and friendly staff who are doing a great job under the current government guidelines during this pandemic Can't fault saphari with what they are doing Definitely would go again

Food service everything was superb can’t wait to go back family friendly too which is a bonus

As a party of 7 people for my Dad’s 60th we had never been to Saphari since its opening. The restaurant was very strict about the 2 hour rule, after this time you get your bill slapped on the table whilst you are still talking and eating pudding. My father had surprise cake to which we had to ask 3 times for during the duration of our 2 hours but after being told about having an extra 10 mins whilst the card machine was voluntarily bought over and still no cake had arrived and yet looking around the room there were plenty of large tables not yet filled I feel that it wouldn't be suitable for larger celebration parties as 2 hours seems a long time but it isn't when there is a big group of you being social. I feel that staff have literally got the clock started as soon as you walk in. Only 1 member of staff asked if we would like any drinks, other than which there was no real customer service or waiting staff (only ones to clear your plate) and it was very much help yourself. The food was much better than the previously owned Flavourz, much more variety and cooked to a better standard. Unfortunately it just felt more like a fast food place than a sit down restaurant so i wouldn’t return for any special occasions. Perhaps offering a longer booking for a small fee for any celebrations would give a better experience.

booking was easy via their website. The large restaurant was about two thirds full for our Tuesday 7pm booking. Self serve buffet, fabulous choice of raw food on the bbq area and cooked food, small turines, replaced regularly. very clean.Lovely sakads and cheese board, great variety of fruit and desserts (although i did not make it that far. free refills of soft drinks. Dirty plates cleared quickly from your table. Mixture of old and young people in the restaurant. Only the water and tea was serv ed at the table. wheelkchair friendly, large car park.

food was sub par but service was great overall it was okay

Really lovely place and fantastic range of food. Will definitely go back

Food was fantastic atmosphere was also very good we had a wonderful experience with our family